Cafe Greco

Wow, where do I start? The waitress had no idea what’s on the menu which was made obviously clear when she told us one of the dips was «fish sauce». Ermmm… Along with the fish sauce pearler she also told us that our chips would be served inside the souvlaki. What kind of greek tradition is this! I couldn’t wait to dig in to my souvlaki except just as I was taking my first bite another waitress came over and removed it from my hands whilst shouting «don’t eat, don’t eat!». I’m now extremely confused and less than likely to return. Oh and in case you were wondering, the chips were served on the side.

Surprisingly great for a restaurant in a mall. Everything from service to the taste of the food was really good!

Well, what a disgrace!
I went to Greco on Saturday night. When we walked in no-​one seemed keen on getting us a table. After a few minutes a staff member did come to us and show us to a table.
We ordered at 6pm 1 x saganaki 2 x gyros. By 6:30pm we were concerned, the people next to us had been severed there meal and all but finished it while we continued to wait for our saganaki.
I called a waitress over, she went away and only returned when I called her over again. She said her manager was taking care of it. I asked that he come and see me.
After another 10 minutes he came over and proceeded to make light of the situation, this included putting his hands all over me as if I was causing a scene.
He told me that «this isn’t a food court; the food does take some time». I then asked what the issue was; I was told that the ticket had been lost in the kitchen.
Upon me telling him to keep his hands off me and that this service isn’t good enough he proceeded to tell me that I am being rude and that my partner is much nicer then I am! I told him he had 5 minutes to get my food or I am leaving, he didn’t seem too concerned with this and continued his targeted rant at me.
I advised him to walk away and keep walking, but he continued. So, we got up and started to walk out, he followed me and advised that I am expected to pay the bill in full including all the food I had not got.
I told him to do what he has to do and gave him $ 20 for drinks.
All in all, a disgraceful performance that clearly shows that the manager/​owner (he did say it is his restaurant) has no idea about customer service or conflict resolution.
If he had been upfront and honest the I’d have no issue but because he lied to me about what the problem was then tried to belittle me in front of customer and my girlfriend I am not going to sit and take it.
To attempt to make me pay for food I didn’t get shows he has no idea. Enjoy your 6 months in operation; you won’t last longer than that with this kind of performance.
PS, this would be me getting the last word in that you clearly wanted!

Café Greco is new to Doncaster Westfield. The previous tenant Kouzina was one of my favourite Greek restaurants so these new guys had a lot to live up to!
What I found was despite the name change, little else had. This was music to my taste buds!
My friends and I got a selection of mezze with refreshing Blue Tongue Beer (just for the name really) to wash it down. We snacked on sardines (overcooked) Greek salad, scallops, dolmodies, feta potatoes and beans which were full of flavour, fresh and delicious. The servings were perfect to share and the service was fast and friendly.
The décor is slightly less sophisticated then it was, the flat screen depicting images of Greece didn’t fool anyone. I’m still in Doncaster Melbourne, mate.
However it is still stylish and warm and makes the most of the distant CBD view.
I will have to return to Café Greco to ensure that it is as consistent as it’s predecessor… fingers crossed.