at first, albert came across very professional but the whole experience was terrible. He even said to me that they did the loan based on the assumption that i had cash to settle. So pretty much, i just came to them for charity to give them money? ridiculous. at the end, i had to go to my bank and do it myself. the worst part is, a week before settlement, they let you know they couldn’t do it. hence, 5k+ interest i had to pay. they plainly said sorry but not even offered to pay the interest since it was their fault. oh by the way, did i say that they actually said ok, go ahead before i signed my contract? save yourself time and go somewhere else. they dont reply your email and treat you like a number! what was with i was sick for a week got to do with my loan? you called their 1300, noone replied and always went to Rebecca ‘s voicemail. if i could give zero rating, i would have