Cocolat

We went here with a group of 8 people on Saturday night and had various desserts. I had a RASPBERRY & WHITE CHOCOLATE CHEESECAKE and it was meant to be «Creamy white chocolate mousse swirled with sweet raspberry coulis, with a crunchy, biscuity base», but it was warm… it was meant to be cold… and there was no biscuitty base… It wasn’t very nice at all. The photo on their website has toffee with it, but this was missing on my dessert. My husband ordered a chai latte and it was brought out twice — incorrect each time. It was pretty disappointing, considering the price you’re paying. This piece of cheesecake, which was the size of a beer coaster, was over $ 10!!! I could bake one myself for cheaper! One of our group has the chocolate mousse, but the serving he got was completely frozen… like ice cream. We were bitterly disappointed and will never come back again — for the price paid and for what we got.

It’s true, the toilets here are sparkling, but you don’t dine in those. The day we were there, the service wasn’t so bright.
I arrived first, and sat for several minutes in the empty café, in full view of the staff member behind the counter. Near me, on the only sunny indoor table, were two dirty coffee cups and some crumbs.
You order at the counter, so as my companion was late, I went to the counter and ordered. The dirty crockery was removed shortly after I returned to my seat with my coffee.
Perhaps it was a bad day for the staff. There were two women serving and making coffee, and a bloke in a white chef’s jacket who seemed to be in charge.
My friend arrived, and we moved to a table outside. Once again, we sat next to some dirty plates. I went back inside to order a pot of tea form my friend and another coffee for me. As I waited by the cash register, I could see the chef jacketed bloke and the two women talking earnestly in the kitchen. So I waited.
Eventually, the discussion in the kichen finished and the chef jacket guy emerged, all winning smiles, and sold me a coffee and a pot of English Breakfast tea. The tea was $ 8, which I thought was a bit steep, no pun intended, despite there being enough for two cups.
I’m not a hard bloke to please in a café or restaurant. Almost any food served to me is better than I could cook, but I do like decent service, and that was sadly lacking here. There may have been some staff issue in progress, but the show should still go on. Leaving dirty crockery around in a slow time I count as bad service, so, two stars for this effort.

One of my all time favourites. Feel like savoury? Some interesting combinations hit the spot (try the Camembert & onion tart)! Feel like chocolate? The richer the better, & variety is huge. Feel like cake? There are so many amazing options. Just feel like a coffee or cold drink? There are plenty of satisfying options. Need a bday cake? You can order one of those too! Want gelato? No problem, there’s a massive selection.
Cocolat has Friendly staff who will go out of their way to make customer service & experience excel.
The atmosphere is relaxing, warm & cosy. The furniture and interior design are lovely & comfortable. You will drool at all the amazing food in the display cabinets! This is one of my fav places to go for a meal, or for coffee & cake.

Outstanding service. Gorgeous foods & cakes and other sweets to die for. Highly recommend you visit.

This business has replaced Cikolatte as another drop in coffee/​snack option on Prospect Road. It is one of a chain of both franchise and company owned stores and we wish it better luck than the previous two occupiers of the premises.
Service was prompt and friendly and the coffee a cut above. Food options are a bit limited and seem more snack and desert orientated. Our brioches were pleasant enough though.
We will visit often in our walks around the burbs.