VapeMeet

I don’t really have any complaints about VapeMeet.
It’s a vape store, not much to say.
It’s a little more nicely decorated than other vape stores, but it is just as big as most big chain vape stores out there.
Great customer service, always welcome you with a smile here and always seem genuinely happy to help. It’s a good hour and a half from me, but I’m here once a month since my fiancé enjoys a certain ejuice that can only be found here at Vapemeet. And I don’t protest, great staff, always clean, always have stuff in stock, no complaints.
Even got free drinks and sometimes snacks at back corner of the store.

Awful. My boyfriend purchased a istick 30 watt, and a joytech delta 2. Within a few weeks both were malfunctioning so he wrote an email to Vapemeet with some questions about the products. He did not receive a response. We went to the location a couple weeks later and were turned away because it was over 3o days. They also said there was no record of his purchase in their system, even though my boyfriend was able to verify all purchases. When he explained that an email was sent, the excuse provided by the staff was that they were «too busy» to respond.
He has only had the istick for a few months, and it has now completely stopped working.
I am not one to normally write reviews, but after this experience we were both disappointed. Waste of money and extremely poor customer service on behalf of the management of vapemeet.
(Side note — the manager would not get up to come speak to us. But the employee that we spoke to was understanding and empathetic, although he was unable to provide a solution without the approval of a manager.)

This place is wicked! There juice is absolutely amazing, they have a pretty good selection of products and the staff if really kind a knowledgable. They have tables to work on building coils and setting up your new devices and attys that you buy there. It was an overall really good experience.

when I first started vaping, I went there. the lady I talked to was very nice, explained everything, and ended up buying the whole kit and 5 bottles of the house juices for a bulk discount.
went back a while later after being in and out of the store, and upgrading to better mods, looking to trade in my loyalty reward points, as by then I was sure I’d racked up quite a few of them.
only they’d changed loyalty rewards systems and everyone had lost their points. and they’d never even bothered to send out an e-​mail about this. and they’ve done this to me multiple times.
plus it seems like all the newer people they hire just kind of get progressively shittier at customer service.
last time I was in there, I was trying out a few juices at the sample desk, and hit one with a burnt coil. while hacking up half a lung, I wave at a clerk and unscrew the tester from my mod and tell him it’s time for a change on that one. the guy gives me grief about it and says I must have done something wrong to burn it. because the other five I tested were fine, but mysteriously I did something tragically wrong this time.
also, some of the clerks have this annoying habit of blowing giant clouds of vape right next to the sample stations. like thanks man, now all I can smell is your stuff. not helpful.
sad to see a decent store get so lazy with success.