I’ve been here twice & seen Dr Anand both times. The office was easy to find but the parking was a pain. I ended up parking around the corner & down an extra block. The inside was clean but it was so busy there was standing room only. The staff was unfriendly & didn’t acknowledge patients who walked in nor did anyone smile. I watched the receptionist roll her eyes several times while talking on the phone & while answering patients’ questions face to face. After waiting 45 mins in the waiting room, I was led into the exam room. It took the doctor another 25 mins before she came in. I felt Dr Anand didn’t really listen to me & talked over my concerns. She asked me to take a bunch of tests then hustled me out, all in 8 minutes. I returned for my 2nd visit almost 4 months later to discuss test results. Parking was much easier to get & the office wasn’t as busy but the receptionists weren’t that friendly. I didn’t have to wait long for the doctor this time but again I felt like Dr. Anand wasn’t listening. The results were inconclusive but she told me she didn’t think I have what every doctor I’ve seen since I was 23 has told me i have but prescribed me the proper medication anyways… weird, I know. Needless to say I will not be going back to see Dr. Anand as I didn’t feel she was very knowledgable or personable.
Amy T.
Évaluation du lieu : 4 Vancouver, Canada
This is a great doctor’s office. You need to be referred here if you are planning to deliver at Burnaby General Hospital. I have been seeing Dr. Sarah-Jane Anand and she’s wonderful. Dr. Anand is kind, patient and knowledgable. So far every appointment I’ve met with her has been positive. Most of the staff are friendly except for a younger receptionist at the front desk. If it weren’t for all the other staff, she would have brought the rating down for this place. Girlfriend needs to learn about customer service or really, just smile. The office and washroom are new and clean. Parking is plentify out front by meter.