The Well Medical Clinic

I live the Well near by, recover the cold flu effectively at a short time. Reduce pain, reduce cough, reduce headache around 5 days! Good clinic service!

I completely agree with the other comment. If you are any other race rather than Asian, they treat you like you are not welcome. Never ever go here unless you’re Asian.

Living nearby, this clinic is normally my go-​to clinic. The first couple of visits were frustrating because I wasn’t aware that walk-​in patients are able to make appointments ahead of time). So I always just walked in on the day of, expecting to be admitted right away (I mean, they’re a walk in clinic, right?).
The volume of patients and the extensive wait time has blinded me in frustration so I started going to other places.
I developed a rare skin condition, that if treated carelessly will temporarily improve but flare back in a vengeance. My first few attempts to seek medical attention with a few other clinics did NOT go well, as all the physicians carelessly prescribed medication that only worsened my condition.
As a last feeble attempt, I went back to The Well Clinic. Again I waited for a good 30 minutes in the very full waiting room, but when the doctor stepped in I was amazed. I was sure the doctor must have been stressed and in a hurry to shoo me out. get me some meds and out the door. I mean, they MUST know how many people are outside, right?
So I hurriedly told him what I normally take and I would appreciate a prescription. He shook his head and started an interview. My medical history, my eating habits, my lifestyle and specific natures of my skin condition. He told me that any two patients can have the same diagnosis but should and could be treated in completely different ways. He suggested that I come for follow up appointments and kindly did me a referral to a dermatologist, despite the fact that he was NOT my family doctor.
After careful medical attention and following the doctor’s orders, my condition has improved tremendously!
I then realized that giving mediocre medical advise is quick and easy. But when you find doctors that really care for each and every one of their patients, time is a price to pay.
(Having said that, I’ve learned that they DO offer appointments to walk-​in patients, and never had a problem with wait time since).
I’m so grateful to have found a group of doctors that sincerely care for their patients and I’ve always taken my family here since.
Great service and awesome doctors. A real recommendation to all of you out there :)

I had a terrible experience at this clinic. Especially, she who was the doctor was very rude and unprofessional. I didn’ t check here the reviews. After I got back home from the clinic, now I read reviews here. I totally argreed with the negative reviews.
. ..

PLEASE READ THIS AND OTHER WARNINGS ABOUT THIS CLINIC!
You would have thought that with SO many extremely negative reviews I would have trusted my worthy fellow reviewers and STAYED AWAY, but I am willing to give places a chance.
This clinic being so convenient to my home in Coquitlam, I told myself I would give them a shot.
Clinic is definitely targeted at Asians, specifically Koreans as most signage is only in Korean. Nothing wrong with that, in my mind so that part of other criticisms didn’t put me off.
The doctor I was assigned to was the most RUDE, UNPROFESSIONAL doctor I’ve ever had the displeasure of meeting in my entire life.
She entered the exam room extremely angry and flustered, hair all askew, and then made absolutely NO EYE CONTACT whatsoever as she entered the room and just went straight to her computer screen. Her whole aura screamed IM PISSED OFF.
I know, how can this be possible, but it happened. Hard to ignore someone right in front of you sitting in the exam table — but apparently this doctor can do it easily. Probably not the first time, methinks.
When I asked her if she was having a bad day she said angrily, «well I’ve already seen 10 patients this morning.» Like I was a big inconvenience and yet another big PROBLEM she had the misfortune of having to deal with. Oops, sorry for choosing the Well.
I walked out. Her angry attitude just made me sick. The treatment by this doctor was horrible and humiliating.
At this point in my life I refuse to be treated like crap. I’m old enough to know what great medical treatment is like, thanks to many positive interactions with far, far more professional, kind and attentive physicians than the clown I met at the Well.
PLEASE TRUST ALL THE BAD REVIEWS OF THIS PLACE AND STAY AWAY.
I wish I had trusted the Unilocal reviews and chosen any of the better reviewed clinics in town, as well as warned my friends & family to do the same. I now will. Thanks Unilocal!
Don’t blame me if you go and get treated poorly as well, with either horrendous, disrespectful treatment by a doctor, unprofessional receptionists or loooooong wait times.

On Tuesday 2pm, it wasnt so busy when I walked in. There were a few ppl in rooms already and 2 more waiting outside. The receptionist told me it would be 30 – 40 min wait. So I stayed. After one hour of waiting and seeing all the ppl who came after me walk in, I asked her when I would go in. She said «oh you will probably be the next» probably? Shouldn’t she know who’s in line? And another 10 min go by, she puts 2 ppl in rooms before me and finally calls me into a room. Some of the ppl that went in had appointments but some were walk ins. So I am not sure how their line up system works. Doctor was quick, efficient, and nice.

Now, I was pretty sure that I had located this place through Unilocal… but clearly I’m a bit mistaken.
Now, contrary to what you might think when you walk in, they DO in fact speak English. Granted, you may be the only person in there for whom it is a first language, but don’t let that fool you. The receptionists are great, after they great you in Mandarin for a second… then quickly revert to English.
The place itself is sparkling! I mean, it’s actually really well decked out, nice chairs, comfortable. Absolutely no complaints in this area. In fact, I don’t really have any complaints at all, especially if you count the fact that I had a nice 30 minute nap while I was waiting for my appointment. Now, I had originally gone in for a walk-​in, definitely waited less than an hour, and was seen by a very harried looking young doctor, but she was pleasant enough albeit very quick. I wasn’t SUPER sick so I wasn’t overly concerned by her cursory exam, but I would assume that if you had a more serious problem, they would be a bit more thorough.
On another note, they share a wall with the karate studio next door… it’s loud. The only drawback really of this place. You can hear everything through their thin walls :(
Now, this section may not be for the fairer sex (ie. men), so you can feel free to skip this section knowing that the place is A-​OK by me: D
Now, for the ladies, I went in for a pap smear (yup…way to over share in public). They had fliers in the office to set up an appointment, and they were able to get me in 2 days after my initial walk-​in, so I wasn’t going to complain! Now, it took me a bit of effort to get there because good ‘ol translink sucks a tad… but I made the effort and was there early. I waited politely, and was shown to a room around my appointment time. Then I was told to strip… and waited… and waited… and waited. In fact, I had enough time to take a lovely nap, wake up, and wonder wtf. Once the doc came in, everything was fine, but that wait was a bit ridiculous, given that I had had an appointment. It was at least a 30 – 45 minute wait. Not cool. Otherwise the appointment went well. So, I’ll be back for sure, but may just have to allot a bit more time in my schedule when I go!