Kelsey’s

I arrived at Kelseys and waited about 10 minutes to be seated. The restaurant was fairly empty. No one was there to greet me, however multiple servers made eye contact, and continued to not greet me or anything. After being seated my server who’s name I don’t know because she never introduced herself said «do you want a drink.» I ordered my drink which was from a can and waited a half hour for it because «it wasn’t ready.» The server proceeded to spill the drink all over my lap. She cleaned up the table before offering me a napkin to clean myself. Then she left the half empty drink there and walked away. She seemed to avoid my table for a half hour because she seemed embarrassed. Eventually my food came, and I had to ask for my drink to be replaced, seeing as I was wearing half of it. Then she left and came back with my «new drink» in two seconds. Somehow my new drink was still half empty.
When she brought the food she got the orders mixed up. We switched them in front of her and she didn’t say anything. I ordered a big stuffed burger. It was dry and fairly tasteless. Definitely not stuffed. Generally just unappetizing. She didn’t ask how I wanted it done, so I guess we assume over done. She brought the check after we asked and awkwardly stood there not giving me the machine for my card, or asking if I needed it. Also she didn’t even take the drink off the bill as a courtesy after spilling it and not replacing it.
I would not recommend dining here at all ever. I wish I had gone to milestones next door and I know I will never go to a kelsey’s again.

Bad service. Didn’t have 2 things we ordered because they were «out» but only told us just before we got our food. Will not be coming here again.

Arrived friday at 5:45. Waiting over an hour for apetizers. Tables getting up and leaving. I asked politely to speak with the manager who came out and said hes sorry but doesnt know what the fuck hes doing. Complete door knob. Im done with kelseys for ever. Ordered bread and wings. How hard is it to deep fry some wings and warm up bread? Its 7:10 and still waiting. Wtf! This is now a complete joke. Ive never seen anything like this before. Cara should look into this place and close it down. They completely ruin the brand. DO NOT GO TO KELSEYS. TERRIBLE SERVICE!

This restaurant isn’t good for a thing. I go out a lot so I’ve seen the good, the bad, and the ugly… but this Kelsey’s location takes the cake for worst.
We were seated in a reasonable time but walking through the door was the only time we were noticed. There were plenty of servers but it took near 20 mins to be served in a relatively empty restaurant. In that time, we all noticed that our table didn’t match the others, it was barely set to standards. It’s as if they gave us an imperfect booth so that they wouldn’t have to re-​do their «clean» section. The utensils had food in between a set, others had a lot of watermarks. No water or other drinks for the wait.
We order drinks and she server insists that she give us more time and disappears, although all but one of us were ready to order. She comes back in about 10 mins, and not very suggestive or informative. At this point, we’re ready to leave but felt bad to skip out on already placed orders.
We finally get our food and it was nothing impressing. Only one person in their food enjoyed their meal. I myself, didn’t touch mine, it was absolutely disgusting and not what I had asked for. I would’ve said something to the staff but no one was catering to us. After the manager came from another table, she noticed us all just sitting there and staring around, she had actually managed to walk by our table but promptly retract her steps.
She asks us if we’re okay or need to go trays. Nothing about how our meals were. She picked up my cold plate and asked if something was wrong as if her face hadn’t already went blank from seeing the blood running through my plate. She offered me a new meal in which I hesitantly refused. I was starving but really just wanted a refund to grab Harveys across the lot, but I wasn’t given that option… neither of us we’re.
Instead we were charged in full, and dismissed like we had somehow insulted them.

Over 1 hour later still waiting for food in a ½ empty resturant. Service is pathetic. Go elsewhere

Fish n chips
Sweet potato fries
Rated high so finding out
Also Rickard’s Red — great beer!
This is connected to the HI.

This place is okay. I went there for dinner and lunch because it was right next to the Radisson I stayed at while I was in town for a tradeshow. I had a sirloin steak with shrimp and veggies for dinner. The shrimp and veggies were great, but the steak was a little tough. When I returned the next day, I had a Greek salad with grilled chicken. It was $ 15 and seemed very small for the price. It was tasty — but I could have eaten two of them!
Overall, an okay restaurant, but nothing special. It felt like a Canadian version of Applebee’s, except not as good and with a more limited selection.

Kelsey’s is one of the chains around Toronto I like. It has the best baby back ribs I’ve had since leaving Los Angeles (where Cheesecake Factory’s baby back ribs are pretty much unbeatable). I usually get either the ribs/​wing combo or the Konglomeration (which adds spicy popcorn shrimp to ribs and wings). The shrimp are good but leaves a bit to be desired, with the spice stinging a bit too much in the mouth, but the honey-​garlic sauce on the ribs and wings is very tasty. The wings have just the right amount of batter to make them crispy yet remain juicy on the inside, and the baby back ribs are tender, as they should be – too many rib places get this wrong by overcooking the ribs, sometimes even to the point of being burnt. No such problem here.
I duck one star because the prices are really too high for food of this kind. I ordered the Konglomeration plus an iced tea (to their credit, you get unlimited refills), but $ 30 for bar-​type food is a bit too stiff. I’ve had lunch once before at the Dixon Road Kelsey’s, and while my lunch order, a fettucine alfredo, got there in 15 minutes, it was also something like $ 14. The prices are the reason I don’t go to this place more often. For $ 30, I can almost go to The Keg two blocks away and get a prime rib steak.

I don’t give out many 2 star reviews, but my experience here was awful. Two co-​workers and I came here for lunch. We were staying at the Hilton Doubletree down the street and were on a strict one hour lunch slot, which is why we came here.
One other co-​worker and myself ordered off the lunch menu, which has a guarantee that your food will be out in 15 minutes. The third co-​worker ordered off the regular menu, but it was a burger– how long would making a burger possibly take?
We were there for a total of an hour and fifteen minutes. So much for keeping to our schedule. The food didn’t come out in 15 minutes, but since one member of our party didn’t order off the lunch menu, I guess that made the time guarantee null and void? We were in a rush, so we didn’t try to argue for a free meal. After scarfing down our food, we tried multiple times to get our waitress’s attention for the bill, but the lunch crew was celebrating a baby shower for a waitress in the back. It was kind of precious, because we could see her opening adorable baby-​sized presents, along with a cake and balloons, but also extremely maddening, since they were obviously doing it at the expense of our precious time.
The strangest part of all was what happened last: we ran our own transactions. Keep in mind, we were all in Toronto from the United States on business. And, chances are, if you’re reading this as a guest at the Doubletree, Radisson, or Sheraton down the street, then you might be, too. There’s a chance that if you pay with a credit or debit card, the waitress will hand you a portable credit card machine and then leave you to punch in your bill amount, swipe, etc. yourself. Call me old fashioned, but what am I tipping you for, again? It took us another few minutes to figure out the card machine since our waitress disappeared to partake in baby shower celebrations.
All in all, NEVER again! If you’re staying at an airport hotel in the area, go to Sushi-​Ya across the street! Even a burger and poutine at Harvey’s down the street would be a better option than Kelsey’s.

I’m not sure of the significance of the 1025 except that it makes it harder to check in :)
This is a local establishment that has been around for as long as I can remember. As I grew up, many occasions were hosted at this place, from birthdays to going aways.
The layout is neat. There are two main dining areas, a smaller one at the entrance that gets the lion’s share of the windows and then a much larger inner section that always feels a little more gloomy than the aforementioned smaller area.
The bar is cool. Its on a raised area in the centre of everything with walls and everything. When I was underage, it seemed like a castle that had to be overcome to enjoy the sweet nectars within… you have to be there to understand…
It had been a while since I’d been here but on a suggestion to meet up in this area, I met some work friends for lunch here. Of course, I took the opportunity to concern that childhood castle and got us seats in the bar area.
The booths in the bar area are great for business discussions as the dining area actually has people while the bar area is fairly quiet and isolated in the morning.
The bar serves some exceptional… pop on a thursday afternoon. I didn’t get any alcohol but it looked like they had your standard fare with enough variety to pass.
The food was different as I believe they have had a new menu in place since I last was here. The grilled cheese sandwiches and the buffalo chicken sandwich are done very well and hit the spot.
Service was alright. Food came out fairly quickly and the refills were done almost naturally.
It was good to get a flash from the past visiting this location. I will definitely keep coming back :)