This was my second time dealing with Finan and so far, I am highly impressed. My great experience with them began with the phone call to their office. The phone was picked up and I was greeted by a friendly female voice that said«It’s a wonderful day at Finan Home Services. How can I make you smile today?» with a real emphasis on «you». It made me smile. I told the lady my problem — a broken light switch — and she informed me that she’d send her guys out to look at it. They price PERJOB and not by the hour, which is really nice. The lady told me the guys would arrive(giving me their names, which I forget at the moment — one was Jeff) between 8 – 8:30 this morning. She said normally they have a 2 hour window, but this is the very first appointment. Excellent. Today the guys arrived at my house earlier than expected — arriving at 7:50am. They had the job done(both light switches — as it was a dual switch — replaced) within 10 minutes. The gentlemen greeting me with a bright smile, where highly cheerful, and very clean. The one who installed the lights had paper covers on his boots to protect my floor from the outside dirt, which was really nice. Jeff, the other gentleman who handled the financial transaction at this appointment, did not have the covers so he remained on the enclosed porch while we handled payment for the job. He thanked me and they wished me a great day, and they were gone. We also got a $ 25 discount since we had used them before, which was really nice. Before they left, he offered a book(which I got the time before) that explained the various services they do — contracting, plumbing, electrical, heating, etc. They came recommended to us by Roy Inch, who we use for our furnace, and I’ve not been disappointed. I highly recommend these people. :)