Nine Beauty Lounge

Let me first say I am VERY, like I cannot emphasize how picky I really am… whether it is a nail salon, my eyebrows, anything really, I am VERY, EXTREMELY picky. I have seen very many hack jobs done when it comes to lashes and this has pretty much permanently scared me out of ever getting them done but, working in a tanning salon I see very many clients daily; one of my clients got her lashes done here and when I saw them my jaw dropped! I sent her into her tanning bed and I immediately called and made myself an appointment. I got my eyelashes done for the first time ever yesterday and I am in absolute LOVE with them.
When I came in, they went through a consultation with me and asked what I was looking for in the look, how long, and volume I wanted. Then they let me feel the lashes and told me the difference between the two, the different glues, and suggested using a B curl for my inner eyelashes by my nose because a C curl would be too long for there. I totally appreciated the time they took and how nice Kaitlyn was. When we started, she spoke to me throughout the session (not leaving me feelings lost or awkward) and talked to me like I was her friend not just a client. At the end, I was in love with my lashes. The salon just brought in a special weightless, water based, skin treatment make up and they told me about this too, and I would definitely suggest looking into it because they mix YOUR colour for you and instead of having to buy 3 foundations for being very pale in the winter, dark for summer and maybe a going out foundation they can alter your formula for you of what you already have! Literally AMAZING! I also met the owner Shellyza and she was super sweet, and totally stunning! She was totally professional and didn’t even mind telling me where she gets her nails done. I just loved the whole entire experience. The salon was clean, the space may be smaller than expected for most salons but they really made it work and made it seem HUGE! I briefly spoke with Kaitlyn (the tech that did my lashes) and told her that I am taking the eyelash extension course and she told me once I do that I should apply to Nine Beauty Lounge because they’re opening a Downtown location as well. All in all, experience, professionalism, cleanliness, lashes, employees/​owners, products, everything really, was a ⁵⁄₅ like if I could give ¹⁰⁄₅ I would but that isn’t an option on here. Totally recommend this place like 100%!! I will be going back to do a refill for sure.

They really care about their clients.

First of all, I rarely give 5 stars but I was very impressed by the service and the staying power of these lashes. I went for 3 weeks with these lashes with ease and I was still getting compliments. They looked long & very natural, it was the best job I had seen with the Siberian mink lash!!!

It sucks to be the first to write a negative review. But I reminded of my horrible experience with this place every day looking a myself for over a month now. Couple month ago we were leaving for vacation, and I decided to get lashes done. I had them done before but the place was’t close to where I live now. So I found this place here, with 3 (at the time) positive reviews.
I went with siberian mink, and they did look good after the application. I was really happy walking away. However about a week and a half later lashes that were promised to stay a bit longer fell off, almost completely, I only have a few lashes left, when i came back from 2 weeks vacation. I called the salon a day or two after, with hopes to at least get for a refill with barely any lashes left, I saw that my lashes fell off with the extensions as well, but didn’t realize how bad things were at that time. Anyways, explained what happened, she found my name and visit date and I was told that «I am with a client now, I will call you back» And that call back never happened.
After the rest of the lashes fell off I realized that most of my own long (before the extensions) lashes were gone with them. I look horrible now. It’s been a month but they don’t seem to be growing back. I really hope they will. I had extensions before, but I was never left looking like that when they fell out. I never really noticed any change in my lashes until this time
The girl doing my lashes told me she normally does hair, so i guess that might be the reason? But the other girl (Shellyza?) was there all the time, and I believe she was the one on the phone
when I called.
Things can go wrong. I get it. I didn’t rush to write this. I was hoping the salon would do at least something to get it right. I called for that reason. But no, seems they just don’t care.

I’ve had trouble in the past with eyelash extensions and was looking for a new place to try. Shellyza did a GREAT job. I tried to Siberian lashes which are the most light and natural looking lashes. She achieved exactly the look I was going for. I would highly recommend this place.

First time getting eye lash extensions and I loved it. I told her the issues I had with my natural lashes and she was very informative and knew exactly what to do. I am very happy with them and will most definitely be going back!

I was going on vacation and decided that I would try eyelash extensions. I found Nine Beauty Lounge on the internet. I was a little nervous at first but from the moment I walked into the luxurious studio I completely relaxed. The owner put me at ease and explained everything in detail.
I thought I would get them for my vacation as a one time deal. Now I cannot imagine not having them. I am 50 years old and it feels like I have had a mini eye lift.
I would highly recommend Nine Beauty Lounge!!!
Carrie Melanson