Nilli Salonspa

My experience at nilli salon was 5 out of 5! SERVICE AND HAIR CUT/​HALF HEAD OF HIGHLIGHTS LOOKED VERY NATURAL ! It started when I received 2, 100 dollar gift certificates. 200 SEEMED SO OVER THE TOP FOR AN ELEVEN YEAR OLD HALF HEAD HIGHLIGHTS N TRIM! sadly the necessary government offices have been notified and I am waiting for my next move. NO CHANCE IT WAS WORTH 476.00. (not that it would matter but my Lily keeps mentioning they use L’Oréal Products)
The gift certificates were given out at a restaurant… holding an infant… they forgot to put out wet floor signs and I’m so happy that each of the steps missed the babies head and no real injury happened. I then took Lily, my very excited 11 year old to get her hair done. 200 dollars.. she was over the moon! Of corse I made sure it was very natural! She asked for «ombré» type highlights… (just the bottom half of her long brown hair… lightened progressively) and a little trim! Nilli
.the wonderful hairdresser said no problem!
When Lilys hair was done… we were both happy… looked very natural. THEN THEY TOLD ME IT COSTED 476 DOLLARS!!! I don’t know who spends half a grand getting their 11 year olds hair done. but NOT ME! They explained that they did numerous treatments etc etc. none of which I asked for. (never heard of…) and that’s just how things are done at «Nilli» I am still waiting to be told how I should proceed but I thought I would post this… temporarily. hoping it gets resolved asap. And before it happens to anyone else. CAN’T FIND ANY REVIEWS PUTTING THIS SALON IN THAT PRICE BRACKET! I must state… we were never told about any treatments. .etc etc. we asked for the half head highlights and a trim which a acording to their (not high end and deciving) website would be under 200. TO BE CONTINUED