Toronto Barber & Beauty Supply

I have never had such unacceptable customer service in my life. I expect that when you purchase a product worth over $ 200 you should have a certain level of security, especially considering a warranted is supplied by the manufacturer. I purchased a flat iron here, and returned 2 days later because it refused to stay turned on. Everything that came with it was returned (minus the box because it was recycle day)
I was attacked by 3 employees and made to feel like I was attempting to get away with some grand scam. NOT THE CASE. I simply wanted an exchange for the same model or a model up and I would pay the difference.
After 40 minutes of arguing with almost every member of the staff I finally left, with a refund. Sadly I do not have the product that I wanted in the first place but I am sure that another business would be happy to take my money.
Save yourself the trip and go to a reputable business, that will respect you as a customer and treat you as such.

I want to give huge props to a very special representative for TBBS Emily Macdonald. I have had the sheer pleasure to get to know her over the past 4 ½ years and she has been essential to the success of my business. I was just in the midst of opening up my own hair studio when I was introduced to her as a sales rep for the most incredible hair care line Kevin Murphy. She was confident and sweet and in all honesty I knew that she was in love with this magical line herself. That was what convinced me that I stumbled upon gold in a rep and in a product companion that has kept me as an inspired stylist to this day. I have never felt pressured for sales and her integrity is what keeps me coming back for more. I really appreciate her obvious excitement about what she is selling and sometimes I’ll just get an impromptu visit to share information about the latest and greatest about the line. She is such a superstar and the company is so lucky to have such a multi-​talented miracle worker on their staff. If you are looking for someone who is dedicated to providing honest and authentic representation, Emily is your girl. She makes my day everyday!!!