Yonge-Finch Shoe Repair

I just called them. They moved last year to 5770 Yonge Street, unit 23. It’s essentially the same building but different unit. Also, though they are supposed to open at 8:30am Mon-​Fri, they said it’s safer to come after 9am, in case traffic is bad.
They are closed weekends.

Amazing customer service, great job on the repair. I really don’t know what someone was talking about not being able to understand his English, I could understand perfectly well. Will go back again

Wow! He did a fantastic job bringing my beat up dress shoes back to life. They have white soles, which make them more difficult to work with. I wish I had before and after pictures. Friendly service, even if language can be a barrier. Will definitely come back with all the other shoes I love!

[TL;DR]: Took heritage work leather boots here to have rubber half soles attached, and am extremely happy with the results. Pictures of the boots and finished job here:
I came into the shop to get rubber half soles attached to my Wolverine 1000 Mile boots. These boots are all leather, and despite the amazing leather and build quality, it has a full leather sole. Leather soles are very smooth and hence not very grippy at all, and it’s very easy for them to soak water/​salt and deform in the winter, hence my decision to get the half soles. I decided to have them done here since it’s close to where I live, and I am very happy with the results!
The actual job took about a week to finish. Not only did he add the half soles, but he also thoroughly cleaned the leather soles, the welts (edge of soles), and top of the shoes. The finished job was nothing less than high quality craftmanship. The half soles are extremely sturdy, and the actual gluing job is also very nice. They are also very flushed to the welts, and they look like they actually came with the shoes, which is amazing. This clearly shows that this man really cares about how your shoes look, as well as making sure you get quality repair/​enhancements for your shoes.
In addition, he promised to have the boots done within a week, and although he initially couldn’t deliver on that timeframe, he insisted on staying late to finish my boots (I’m about talking about until 1 AM) when I came on the promised date to pick them up. This shows that he’s very committed to giving his customers the best possible service, which is rare these days. Also, I understand why he couldn’t deliver on time as his shop always appears to be full of shoes to work on, but I’m actually amazed that he wanted to stay late that night just to keep me happy as a customer. I really appreciated that!
The shop is located inside the North American Centre nearby the subway entrance. The owner is a middle-​aged Korean man, who knows a lot about shoes and leather care. He also has a lot of shoe care products in addition to other things. Also, please note that this store doesn’t take debit or credit, so be sure to have cash handy!
In conclusion, I am very happy with the service. The quality of the job is just so superb, and he was extremely polite, nice, and clearly cares about giving good customer service (in addition to good end products). I will definitely be coming back when it’s time to resole these bad boys! Thanks!

Really nice owners that took the time to explain my options. Service and turnaround time was a lot better than other places I’ve gone to. I had my shoes resoled, and they fixed a large scratch and scuffs for free.
Also for whoever’s interested, I saw a pair of Louboutins there when I was waiting and the red sole was fixed nicely!

The service in this small shop located at the Finch subway level is excellent. The owners really care about doing a good job repairing your shoes. I had a pair of brown boots that need extra care because a rusted nail had to be removed before new heels could be put on. The owner called me, explained the situation and assured me it could be done. Yes, he did charge extra for his effort but I am quite certain another shop would simply not do the repair at all. I’ll certainly be back.

Is it wrong of me to say that this guy reminds me of Jackie Chan? Unfortunately, I don’t know this gentleman’s name but the customer service he provides is nothing short of excellent.
I took a pair of dress shoes to him to have the insole replaced. I wasn’t even sure if this was something that could be done but was desperately hoping so because I love these shoes. There wasn’t much else wrong with them… perhaps a few scuffs on the heels, but that was about it. They’re Italian made shoes and they’ve lasted forever save for the insole.
When I came to pick them up, they looked like brand new! He took it upon himself to touch up the scuffs on the heels and polish them. He replaced the insole with a new leather insole that has a slight cushion. I’m very happy with the workmanship and will definitely come back to this store.
NB: Cash only!

My heels were all chewed up by my dog and I went to this location to get my heel fix, turns out that the owner does a lot more than just fix shoes. He fixes/​sells handbags, fix/​sells belts and do all kinds of things with shoe problems. The owner is always smiling and so friendly and while I waited for my heels there is a comfortable seating area right in front, as well as a timothy’s or Starbuck upstairs, and a food court. Excellent customer service and my heels looked and felt great.

I should point out that the Y&F Shoe Repair shop will actually do a lot more than just repair shoes. I stopped by to see if they could fix my boots and also put a new belt buckle on an old belt.
They completed both tasks perfectly and within 24hrs. Why only 3 stars? Well it is what it is. Cost me $ 20 to fix $ 60 boots. And I wanted the new belt buckle but that cost $ 10 to attach. Probably could have bought a belt for that much but I really wanted my new ‘I FEAR NO BEER’ belt buckle…
I was pleased though that they told me the price up front in both cases.

Ugh. My $ 500 Prada sneakers came undone. The whole left side where the leather is attached to the sole. You’d think Prada sneakers would be a bit more robust but then I imagine they assume anyone wearing their products isn’t trudging through ice and snow, standing on bus stops in the rain, etc. People who buy Prada jump in their BMW, zip to the office or lunch, go from heated parking garage to heated parking garage…
Anyway, I don’t really, really want to blow another $ 500 so I thought I’d take them to this place which is near my Goodlife gym. Says Y&F Shoe Repair on the sign, mind you.
Seems like a 50ish Korean man and his mother man this kiosk. I don’t think the mother speaks any English. The Korean male is reasonably fluent. One thing is for certain, he takes a lot of pride in shoes and his craftsmanship. He looked at my shoes for a while, scolded me a considerable amount on the lousy care I take and all the preventative measures I could have taken, and then suggested a way to repair it. He gave me a ticket, asked for a deposit about half the value of the repair. I only had about $ 5 cash as I was going to the gym and don’t really bring cash with me to the gym so I left that.
Anyway, went back a week later. The shoe was good as, well, not new (they were pretty dusted up) but you would have no clue there was ever a tear.
I’ll be back to see what he can do with my Burberry sneakers now…
Docking a star for the possible language difficulty. Even being familiar with ESL, I did need to spend some time to decode what he was saying.
Oh yeah, this is a cash only business. No credit cards or debit.

Wow Y&F Shoe Repair did an amazing job fixing up my winter boots, looks just like new! The owner is always smiling and so polite. Excellent customer service with A+ quality work is hard to find these days. Definitely coming back for more.

Message me to find out how to fix the zipper on your boots, jeans, jackets… whatever. It’s really easy and takes only seconds!
Plus, you help me to stretch the value of my repair job that was «a la minute»…but only after promising it would be done the next day, and then, having me wait while my boots were only then given any attention.
Each time I fix something using only a needle and thread, I give another point on a star. I’m up to 6 items now, and the value of my visit keeps going up!
Yonge-​FInch Shoe Repair isn’t intrinsically bad, but the only real positive is it’s location. It’s in the downstairs of the pink Xerox building at — you got it — the intersection of Yonge and Finch. But, seeing as it’s only open weekdays, during business hours… well, just ask and I’ll tell you how to fix that zipper.