Boston Pizza

Love it here … Awesome service great food!!! I keep coming back and I’m never disappointed… Boston pizza has the best staff ever!!!

Totally happy with the delivery service. We have ordered from this location a few times and the delivery is fast, food is hot and the delivery people are extremely friendly and go above and beyond to be enthusiastic and provide great service! The food is delicious! Good quality reusable containers to keep as well, well worth the price. Thanks BP!

Terrible service…
I) got my wing order wrong three times
2) didn’t bring us napkins
3) no drink refills
4) had to go up to our waitress’s booth to get service and then she just disappeared
Never will I go back there.

i would like to think that such a big named franchise would have a standard for being the face of the company.
went here with a group of friends. a dozen or so.
this place drives me up a wall, as the service from the whole business we recieved was the second WORST service ive ever gotten in my life.
the restaurant was over heated, as i was sweating the whole time i was in this establishment, we had a very quiet server, who forgot some of our drinks (mine).
the kitchen didn’t deliver all of the food on time either, as my best friends dinner was a good 15 minutes after majority of us got food, and one other friend didn’t get a salad after 30 minutes later, which ended up being cancelled.
refills for drinks were very sparse, no apologies were given on any level.
when it was time for the dessert menus to come out, only one menu was given to an entire table of 12??? WHY?!
the bathroom is an amazing display of not giving a care in the world… the toliet seat had some orangish redish dried something on it, the lock was busted on the partition, the back-​up lock for the partition, when you slide the bolt in place, it was short of the latch, and the spacing between the door. finally to make matters worse, every point the partition was anchored, was barely grasped onto the wall…
its really ridiculous when this is a representation of the company that is known for being better then most.
very dissatisfied and will never go to a boston pizza ever again
if i could give a zero or a negative number… it would get my lowest vote possible.

Menu is huge. I wasn’t very hungry so I tried their Market Salad. Baby spinach tossed with roasted mushrooms, artichoke hearts, bacon, feta, egg… it was pretty yummy. Service was very good — prompt and friendly. Pretty decent for a chain restaurant.

Went for quick beer and a bite while finishing up some work. Sharon was on the ball. Good service and made us feel at home. I like this location.

Bad service and food. Tried more than once, just got worse.

I had a meeting this morning in Oakville along with two of my coworkers.
After the meeting, Steve and I went for an early lunch at Boston Pizza in Oakville (North Service Road/​Dorval).
We got there about 11:15am … I don’t think there was anyone else there yet.
Steve ordered the Boston Brute sandwich with bolognese meat sauce for dipping (dangerous considering he was wearing a white shirt!). He said it was good.
I ordered the Chicken Parmesan. It was okay … the batter on the chicken had a funny texture.
I’m not a big fan of salads so Steve took mine and his in a «to go» box.
Sarah was our server and took good care of us.
I’d go back if I was in the area.

My wife and I decided one afternoon to eat at this Boston Pizza and boy, did we make a BIG mistake. When we walked inside, it was obvious that some sort of kids birthday party was taking place in the restaurant section, so we asked to be seated in the bar area. We got our drinks and then noticed a bunch of kids spilling out from a room they have in the back for parties. All of a sudden, these kids start jumping up and down in the booth next to ours. Management did nothing to stop it.
Now let’s see here, if you’re an owner, what type of crowd do you want to attract in the BAR section of your restaurant? Adults who are going to spend money on beer and cocktails (which bring in the biggest profits) or a bunch of kids causing a disturbance while sipping down their one dollar cokes? If you answered the latter, congratulations –you could be the manager at this Boston Pizza.
So we order a Greek pizza and they screw it up, but to their credit, they did fix it immediately. By the time we got it though, we couldn’t stand all of the noise so we decided to have it wrapped up. I complained about the atmosphere and the waitress was unapologetic, explaining to us that they «do a lot of parties.»
Bottom line: if you want to go to a Chuck E. Cheese disguised as a sports bar, then you’ll love this location. But if you’re an adult who is looking for some beer and pizza, stay away from this place.

Verbal assurance from staff that they have Halal Chicken options. Ordered take out pizza from this location. Beware that they do serve bacon here, so you need to make sure that you are clear when ordering, as they messed up one of our pizzas (Szechuan) and put bacon on it after we told them we wanted it without it. But they did correct the order and did not charge us for it. The BBQ chicken pizza is also good. Prices are a little on the high side, since it is considered «gourmet» pizza. But they had good and friendly service.

I was blown away — the food wasn’t bad at all. Wife’s chicken sandwich was juicy. Sliders were delicious with hot peppers.
Service was slow, sporadic but friendly.