While vacationing in Ottawa, the zipper on my blue jacket(it looks like a down-filled jacket, but it’s not) died. The slider fell off completely! I did a quick search and found this store at St. Laurent Centre. It was my first time at this mall. The Stitch It store was easy to find. I walked in and two women greeted me. I asked if they fixed zippers. They did! One of the women looked at my jacket after I had taken it off. She said that it may be difficult to match the zipper slider with a blue one. It would likely be black. I was fine with it. She said to come back in fifteen minutes. I wandered around the mall like a tourist. I came back twenty minutes later. My jacket was hanging on a hanger. The woman gave me my jacket and said that she had found a blue slider. It was perfect. My zipper worked again. She did a wonderful job! She told me upfront that it would cost me $ 13. I liked that I paid and gave her a tip. I highly recommend coming here for zipper problems in your garments. They are fast and the quality is superb.