Performance One

This is the only shop that works on any of my cars, period. The staff is highly knowledgeable, talented and downright awesome to work with. I have been dealing with Performance One since they opened their doors but have known their manager for many years more. I would not think twice about recommending them for any and all of your needs related to vehicle maintenance and performance work.

So, here’s the story. I know a little but not a lot about cars. I do know when you hear a bad noise, something is wrong. Not withstanding the «comments» from various male friends, I knew the clutch on my 10 year old Nissan Sentra needed to be done.
I’ve had my fair share of distrust over the years of mechanics and repair shops. Most of them seemed like rip off artists to me… speaking down to me as if they were trying to impart knowledge that was way over my head. It always felt like they really just wanted my money.
Enter Performance One: I’ve been coming to Performance One for the last year and a bit for oil changes and such minor things. In that time, I’ve had some good conversations with the manager, service advisor and both mechanics. Even for a simple oil change, if I had questions, they gave me answers. That makes me feel good.
So earlier this week when I went in for my regular oil change and the mechanic said «Your clutch has to be done right away. I’m not kidding. Don’t put this off any longer or the transmission could be damaged and then you’re really in trouble.» It was a no-​brainer to get them to do it.
I’m not going to kid you, a clutch job is expensive. And I admit, out of curiosity, I called around anyway to get some other quotes… and friends shared their stories of how much they paid over the years for the same kind of work.
I found the quote from Performance One to be very reasonable (the quote from my Nissan dealership was outrageous!) The service manager gave me some options to choose from and explained the pro and cons of those options. The mechanic popped his head in and gave his two cents as well. Again, giving me the information helped me feel that I am part of the process and I know what’s going on.
I took my car in first thing Friday morning and it was done late that afternoon… spending the day in their upstairs lounge as the work went on.
AND HOLY CRAP. The clutch they put in is FRICKEN AWESOME. I am so happy! I’m not fighting to get it into 2^nd or reverse anymore. I was actually good with paying this bill because I think driving will be a pleasure again.
Thanks guys, you’ve got my business and I’ll wholeheartedly recommend you guys any time.

First of all, I try to bring my car to a garage only when I can’t do the work myself.
Performance One let me bring my own parts and installed them for me. Excellent experience overall. I made an appointment and when I arrived they immediately started work on my car. There is a waiting area above the garage where you can watch them work. And I tell you the guy was fast! But not only that I watched as he did everything and checked and double checked things. Took the car out for a drive and came back for adjustments.
Very happy with the work done. Yes, they will charge you more if you bring your own parts but despite this I still saved about $ 600 over getting the work done at the dealer.
Further to the work itself the place is clean! I love a professional clean garage!