Mint Spa

I first went to this Spa in 2010, it was the first place I had ever gotten a Pedicure and I basically became hooked from that point on. I’ve viewed Mint as one of the best ever since…
So I’m super bummed out that my recent visit sucked. From the towels being blood stained (uhhh, so there’s this thing called bleach) to the idea that my manicurist was going to make me bleed… The manicure itself was odd. I’ve never had a manicure where all the cuticle cutting/​nail cleaning was done pre-soak…Seemed sort of stupid to me and like she was doing more work than necessary since a soak would take away dirt and loosen up dead skin. I dunno. Oh! I was never told my esthetician’s name, even though I was with her for 2 hours.
Chat was idle and stunted. No idea if we had anything in common as she didn’t talk, but I could tell she ‘knew’ she was supposed to. Personally, I’d rather not talk but hey awkward conversations it is!! She used the brush from the polish bottle to paint my nails, or rather to french tip them… I also have never seen this happen either… Cross contamination much? Gross.
The pedicure. According to their website: «We offer a private, luxurious Manicure/​Pedicure room complete with high-​class Shiatsu massaging pedicure chairs and custom-​made manicure tables.» I know that frigging chair was a massage chair as I had gotten a massage from it back in 2010. The chair was not turned on for me, or offered to be turned on. My nails were fresh so I had no way of grabbing the remote to figure out how to do it myself. Fucking bummer. Not even sure why they have those HUGE expensive chairs in there cause really if they’re not going to offer the massage tear down the chairs and add in 4 pedicure stations.
So blah. The customer service was forced and I guess I shouldn’t have been made to feel like shit knowing she was forcing herself to be nice to me… So I will no longer recommend this place to anyone, and will no longer send my mother in law in to buy me Aveda products from them. Feh.
As an aside, water with berries is complimentary… I eventually was given a glass (a orange juice glass) with one lonely mushy raspberry floating around like a 6 week old fetus in a womb. It actually made me sad. On my first visit I got a wine glass full of berries and it was awesome. What happened?
OH, my husband just reminded me, when I got to the spa one of the spa lady people had a baby on her hip, she brought me to the ‘lounge (shitty leather chairs with cheap chandeliers from Home Depot) and told me she’d get me something to drink but «hahaha my hands are full». HAHAHAHAHHAHA I’m paying a ridiculous amount of money at an AVEDA spa, dick.