Openbox

I am not sure if past reviewers are confused, but the name says it all: all items in this store are open box returned items from other stores. You get what you pay for. However, the deals here are more like steals — the prices are worth the product you are getting. I buy a new TV from here every year and always for an amazing price.
The reason I did not give Openbox a 5-​star rating is because their customer service is a bit spotty, sometimes you can get amazing service and other times the person working won’t even care that you’re there. However, I’ll give up customer service for the price of their products.
They also have a website:
. It is a great way to check out the deals before heading to the store. However, the store offers even better deals on items that might have a scratch or two on it.
I’m a fan and I will continue to shop here.
A note to previous reviewers: if you aren’t happy with open box items then there is no reason to complain and give this place unfair reviews.

You can get the same or better product new in the box for the same price or less if you shop a bit, elsewhere.

I visited the Vancouver location on SE Marine Dr. The prices are very reasonable and the quality is still good. The staff is not the most friendly such as no greeting when you walk in, which is fine with me. You don’t get followed or hassled to purchase. Great deals.

Personally, not a big fan of buying electronics that have been returned… yes, I get it, they’ve done all the checks to make sure it’s re-​sellabe, the brochures, etc and thus the savings and all.
Saw their location in Richmond Nite market, did some deals but I don’t mind paying more to get brand new. but that’s just me.
They’ve got 2 other locations in Vancouver and Langley.

Cheap selection of large screen 3D, wifi enabled TV’s and other electronics such as iDevices that have been floor samples at Costco, Futureshop, and other electronics vendors. Discounts as much as 40% and great service.
Even more discount for use of cash/​debit cards (keep in mind most debit cards limit daily debit purchases to $ 500 or $ 600).
Unfortunately, I was not able to get a picture of the storefront itself since my iPhone thought it was people and refused to cooperate but since the place is kind of hard to find, I chose to upload a copy of the business card to show the website address and also the directions.