Paramount Fine Foods

My family and I have been coming here for a number of years now. Our typical fix is za’atar bread, which I highly recommend, chicken shwarmas and a falafel plate. They have a good assortment of baklava as well. On our previous visit we ordered takeaway and were given the incorrect number of shwarmas, which they were kind enough to offer a cash-​back refund with a free mini baklava box.

My partner and I come here often. They have the best falafel sandwiches I’ve ever had and I love their spicy tomato and onion manakeesh. Ambience is great and the ethnic music is beautiful and upbeat. The staff are also friendly and the food comes out surprisingly quickly, considering we order so much food every time we are there.

Very disappointed with the service at this location. The Mississauga location and the Yonge-​Dundas location have always been excellent so I thought I would take my family here expecting the same level of service.
Half of our order didn’t end up coming after we waited for 1.5 hours. When I went to the cash to let them know I no longer wanted the FOUR items we were waiting on, I said excuse me to one of the staff to get her attention. She ignored me. I said excuse me again and without looking at me she said «just one moment» but never came back, even though I was standing in the middle of the restaurant, and instead went to speak to another staff member.
What food did arrive came out very far apart and one person would be done their meal before the other had even received theirs.
When I finally got to the front of the line at the cash to let them know and have these items taken off the bill, the same woman who had ignored me was called by the cashier for help to void the items (I think she was the manager and the cashier didn’t have the authority to remove items). Again, she did not look at me while she adjusted the bill. She did not apologize or address the issue at all despite the fact that she is probably the manager.
Very poor service: rude, exceptionally slow and incomplete order. We won’t be returning here.

I’ve been to this location a few times and the food has been decent; however, most recently, I went and the quality had decreased. The kofta was not as flavourful, the rice was very bland, they didn’t provide any sauces except hummus unless you asked for it (i.e., garlic yogurt, hot sauce). The lettuce/​salad also didn’t seem to be fresh as the lettuce was dried out. It was quite disappointing and it wasn’t even busy as we were the only customers there. The hummus and pita were good but was disappointed with the main meal.
It is a cafeteria-​style restaurant with an indoor play area for kids. It’s huge and it even has a prayer room for those who are religious. It almost feels like a Middle-​Eastern McDonald’s. You order your food at the cashier area and they bring it to your table. You can pay at the cash immediately or afterwards at your table. There’s no standard way to order or pay it seems like. There are waiters around that you can ask for water or additional items, like sauces, coffee, if needed. The service was a bit slow – it seems like they don’t have enough wait-​staff.
I’m not sure if I’ll return here. I may give it another try in the future but not anytime soon!

I love the food here. The hummus is my fave. They also make awesome falafel. I ordered a mini grill plate with my fiancé tonight to share as we were having a late dinner. They brought us warm pita… so yummy. Ive had Paramount before but not inside the restaurant so it wasnt sure how the service was going to be. Pretty sub-​par. You go in. you sit down… you stand up again to go order… then you sit back down… they bring you food… then you get up again to pay… very confusing. Being in the food, restaurant and catering industry this was very confusing for me but maybe it works for them! I would definitely recommend this place for the food. Flavorful. Plentiful. Delicious. Dont count on a five star service though!

Had a Halloween party on Saturday night so didn’t have time to write a review until today.
Since we had a party, I was thinking of bringing some desserts. I know that the kids were going to have a lot of junk, but I personally hate that crap, so thought I would bring better food. Boy did I regret that.
We wanted to bring some of those bite size desserts. I don’ t know what they were called off the top of my head, but they are very good. The food quality there is quite good, and I usually frequent their other location in Scarborough. As the party was in this area, I decided to stop by this location to get the food.
Now, keep in mind that this is a take out order so I can’t really comment on the dine-​in service. But the take out service was TERRIBLE. I was there for over 45 minutes waiting to get served. The dessert counter usually has its own staff, but this time around, it was completely empty. I went to the food ordering counter to ask if this location did things differently. They said no and asked me to walk back there and someone would be with me shortly. After 15 minutes, I went back and asked again. Again, they said someone would be there shortly to help me. Being the idiot that I was, I went back and just stood there again waiting. At this time, there was a line building and each time I left the line, I would come back and start at the end of the line… worst experience ever.
Once I actually got my order, I went to pay, No one was there and the gentleman asked me to walk to the other side of the restaurant to pay for my order… back in line I went to pay for it. When I turned around, he was at the cash helping someone else. I guess he just didn’t want to help me with my order.
Service here was terrible. I’m not sure if it was because it was Halloween or what not, but I will never go back again.
On the plus side, the food was still good.

We’ve been coming to Paramount for a number of years. It is a great place for Lebanese style mid-​eastern food. They have plenty of vegetarian choices and we’ve tried them all. They are all very good starting with their creamy hummus, smoky baba ghanoush, hot pita from the oven, tangy lentil sauce & tangier grape leaves, etc.
A great family atmosphere too — good for large groups.
Cons– reasons for 4 star & not 5: 1. Their plates & flatware are not very clean — many times I’ve sent them back. They need to pay attention to dishware being clean.
2. The environmentally conscious part of me has one issue — they use a lot of styrofoam & plastic which I don’t see being recycled. They need to reduce the waste & move to wash & re-​use containers keeping the above containers for take-​away.

I’ve been here several times. The food is a hit or miss, so I’m giving it a 3-​star rating.
Atmosphere: It’s huge with a casual cafeteria style look for the interior. Great for large parties.
Service: For the last 4 x I was here, the servers were slow to bring our waters, hot sauce etc.
Customers order and pay at the counter.
Food: The appetizers are amazing from the hummus, Moutabbal (Grilled eggplant with tahini sauce), manakeesh (Middle-​Eastern pizza), and huge house-​made pitas. There are tons of desserts worth getting.
The mains however are just ok. I’ve had really dry chicken shwarma dinner in the past, but enjoyed the beef shwarma plate.
I enjoy the selection on the menu but wish the mains were more consistent.

Food is ok, but the Lebanese music is cliché with just one singer «Fairuz» an apparent star from the 60’s, blasting away! It’s brutal music, the lady sings flat and her lackluster voice makes it more painful to wait around. This so-​called Lebanese restaurant is amuck with Hispanics and Filipinos workers. The guy running it has the personality of an armadillo, interested only in taking money, no customer service etiquette to save his life. It’s too bad because this could be a very pleasant restaurant. Even though the problems are minor, like the Middle East, they take on gargantuan proportions if you say anything critical. Verdict: want a shawarma or falafel sandwich? Go to any other tiny place that doesn’t put you through Hell and nickel and dime you to death because of overhead.

Wow. Probably the worst restaurant I’ve ever been to.
Takes forever — we ordered chicken shawarma to go and literally took 30 minutes.
Bad customer service — one of the cook wanted to fight one of my buddies after we have waited 25 minutes
Worst shawarma I’ve ever had.
The customer service was rude
Avoid this place at all cost!

We visited this place while passing through thornhill and were not disappointed at all! There were a lot of options to chose from, very friendly staff– they actually explained all the dishes and options as soon as they knew it was our first time at their restaurant. Our order was prepared very fast considering the place was very busy at the time. And the food tasted amazing as well! Will definitely recommend to everyone!

I’ve been here a couple of times now and on both occasions I have thought, ‘I really need to come here more often’.
The first time I was here with my husband and we both ordered the kafta and that was it. This time, I came with a couple of coworkers, one of which was well versed in Paramount’s menu so we opted to let him select our items.
We ended up with fattoush salad, falafel, manakeesh zaatar and the mixed grill of kafta and shish tawouk. The salad is fantastic; not a complicated or sophisticated salad but what really makes this salad is the fried pita pieces that are tossed in making for an interesting texture.
Honest, I’m a tad embarrassed to say, I’ve never had falafel before although I’m not quite sure why. I thoroughly enjoyed my first experience and will definitely order them again. They were perfectly fried and accompanied with a tahini dipping sauce.
I’m on the fence about my opinion of the manakeesh zaatar… I’ve tried other manakeesh’s before and I think I much prefer mine with meat and cheese. Nonetheless, it was tasty and had a unique texture.
The mixed grill was perfect! The kafta was as I remembered and the chicken was fresh. Everything was cooked to perfection and accompanied with a hearty helping of rice, pickled and grill veg, hummus and garlic sauce.
The restaurant is large with plenty of seating, and extensive menu and a wide range of delectable desserts teasing you from their display cases.
Definitely a great place to stop for lunch or dinner… although from what I understand, they are also open for breakfast too! Win win… win.

For those who want to eat shredded cardboard, order the beef and chicken shawarma. You won’t be disappointed.
For those who want other authentic middle eastern food with good customer service, get your fix elsewhere. Save your money! I had to go somewhere else to get another dinner as this was not edible. You’d figure the least they could do is get the naan right.
Both times we were super disappointed. The other posts praising this place is misleading.

Not as great as their place outside the Eaton Center but closer to home. So, well, laziness doesn’t always pays off.
Quite spacious, plenty of parking on weekend dinner nights. You gotta order at the counter and be served your food at the table. Pay again at the counter. Don’t sneak out alright!
Our server and the man in charge, Mostafa was a pleasant dude. Rest of the staff was amicable as well.
Pita bread: Fresh but a bit overdone. Got hard within minutes. Not happy.
Hummus: An alright affair.
Za’atar with Labneh: Quite fine. The yogurt cheese hybrid was fresh and I loved the spicy sprinkle.
Spicy Shish Tawouk: Never disappoints. Try with rice instead of fries. The sumptuous butter is the key!
Took home some variants of Baklava. Economical and enjoyable evening!

The sharma is real good, taste different, you can feel the difference from ordinary sharma.
But the best thing is the Geek salad with chicken, they will give you 2 piece for fresh bread.
Healthy food.
If you like arabic food, you shouldn’t be missing this one.

I honestly fail to see why people love them on Unilocal.
The place is spacey but that’s about it. This place has authentic middle eastern customer service, and by that I mean everyone is arrogant and unhelpful. No one came to take our order. We were ignored multiple times. We had to get out of our table and go to the front and order.
I ordered Manakeesh and a chicken /​beef shawarma plate. Manakeesh were OK. But the shawarma was so dry that I almost choked. The pita bread underneath the shawarma was dry too (a huge red flag!!). Fries were undercooked.
This place has potential but needs better management. For now I say stick to Manakeesh and get your shawarma fix somewhere else.

Since winning four $ 25 gift certificates from 680NEWS radio a few years ago, we’ve only been here twice to use up two of the gift certificates on their delicious desserts/​sweets. They are divine! I think we would like to sit in and dine there next time and try their savoury side.

Really tasty middle eastern food. The tabbouleh is one of the best i’ve had outside of my mother’s. Fresh and flavorful and no oil! Great mox with the hummus and warm pillowy pita bread!
Yum, yum, yum!

Gracias Iri for introducing this place to me! I’ve been hearing and seeing Paramount Fine Foods popping up everywhere in locations all over GTA, so it was necessary to join the movement and try some yummy Middle Eastern foods.
Coming here with Vianca (Vince and Bianca) along with Philiana! lol… I was surprised the interior, presentation of foods, and the layout of the restaurant was appealing. Usually you’d have to go order your food and sit down until someone brings it to your table. HOwever for Vianca and I (newbies) one of the managers ended up taking our orders and bringing the food to our table.
They provide you unlimited complimentary Pita bread straight out of the oven, so beware its pipping hot!
For the works Vince had their mini-​mixed grill which had bbq beef kebobs, shish tawouk, grilled veggies, rice, (the whole works)
Bianca had their Beef and chicken shawarma plate; shredded chicken, beef, veggies, rice
Iriana had their falafel sandwich!
I had their chicken shish tawouk, two chicken skewers with rice and potatos… all dishes had their signature GARLIC SAUCE which VINCE went ape-S@#$ and order a side order of more garlic sauce, but it was so good!!! the platters were well priced and portioned, but most of all the taste was yumm!!!
Overall the place is clean, the staff are super friendly, however I do not find it too cozy, maybe its just me. This place is a 4.5!!! in my books! near-​to-​perfection

Love this place, have to stop in whenever I’m in the area.
IMO best chicken shawarma pita in the GTA.
Tried their greek salad last time in and it was excellent.
Place is spotless, servers professional and happy to answer any questions.