Abrams Towing Service

I had a flat tire and needed a tow because my car doesn’t have room for a spare. Ryan from Abram’s was there in about 10 minutes. He was able to recommend a tire place (where I have also received amazing service!) and we were on our way there in about 10 mins. I can’t say enough about the fast, friendly service I received from Abrams — I would highly recommend them!

Excellent customer service and car care. Came within prescribed timeframe. Thank you very much for the pleasant experience.

The driver was excellent and took extra care of my car which was not in drivable condition. The street was very small of the collision center and hence it took some extra time to offload the car. It was late around 11pm and I understand that this bothered some neighbours but one guy walked upto us and was very rude and insulting with the driver. I really appreciate that your driver kept his cool and made sure he dropped off my car safely. I highly recomment this driver.

Truly disgusted at their customer service. Needed a tow, as I had a flat tire, and couldn’t throw on the spare because the key bolt had threaded away. I was told a car would come in 2 hours, 2.5 hours later, a YARIS comes, checks the situation, then says a Tow should come — which is what I was expecting… 3.5 hours pass, and nothing comes except ANOTHER YARIS, telling me the same thing. Finally an hour after that a Tow truck comes.
The first Yaris should have communicated my needs IMMEDIATELY. Instead, I was waiting in the cold (–30) for over 6 hours while they couldn’t manage their internal communication.
I’m utterly disgusted at their service, and will definitely leverage the likes of social media and word of mouth to make it known what their service is really like.

Horrible, truly horrible. I needed a battery boost. I called the TD auto club. They said that a driver was on his way and would be there within 1 hour. They said it should take about 45 minutes on average but would be less than 1 hour for sure. After 2 hours, I called and TD auto service said it would be less than 30 minutes. After another 45 minutes I called, and they said it would be within the next 30 minutes. I had to cancel multiple plans because of this. Ever bully I gave up. After 4.5 hours, they called. The driver was very apologetic and empathetic. He said the dispatcher kept re routing him whenever he wanted to go downtown to help jump my car. Apparently, the dispatcher had no problem saying they would arrive for 30 minutes and then re routing the driver, and ruining my afternoon. Extremely unprofessional.