Assured Downtown Collision

I had a very positive experience here last year. Work was done in a timely manner. The guys were all very polite and easy to talk to. I did bring my vehicle back to get a second look but even that was received without any problems.

If there was an option for negative stars I would. I unfortunately got into a front end collision and my insurance company recommended this place as well as a few in the east end of the city. Thinking this place was close to the beaches I opted to go to Ensured. The service was decent at first but a 2 week job took a month. When I finally got the car back I had no heat there were gaps in the side skirt. When I told them they said I didn’t fill enough coolant but turned out the rad was broken and leaking. Hello? Front end collision? Shouldn’t you open the hood and check to see if things were in tact? Ended up being the coldest day on record and driving a few days with no heat and still has signs of damage from the accident.

This was a recommended body shop from my insurance company for my 2012 Audi that I got into an accident with (I hit a deer). I have not gotten my car back and it is estimated it will take 3 weeks total to fix the car. This is way too long to wait for repairs that would likely take 2 – 3 days MAX.
I will update the review when I get it back.