CIBC

I am quite a regular to this branch due to my place of work. I have always received good service here and I am always greeted. Some point soon — If I am able to apply for a mortgage, I would do it at this branch. Service can be slow but generally good customer awareness.

SLOWEST SERVICE!!! Took them more than 2 days to finish where everywhere else only need an hour.

Friendly tellers, always good service

This bank is so huge!!! It has like 7 – 8 bank machines. Even if the line is 10 deep, you’ll usually get a machine within two minutes.
I like to do my banking quickly as I can’t be caught by the cops so this bank is awesome for that (also for the NSA that is watching me type this — this is a joke).
I’ve been to the tellers a few times to get money orders and they are also very friendly and efficient, so that’s a plus and sometimes they give out free coffee. So yeah, this bank is cool.

Yikes! This is one of the worst banks that I ever had to deal with. Most of the people are suburbanites who have no concept of Toronto or Torontonians and they are all stuffy wannabes.
Does this sound harsh? Well, I was putting it politely. The bankers at this location are what you would expect to find at a CIBC branch.
I have chosen to deal with another bank.
Currently, this corporation is doing worse for assets and profits than the other four Canadian national banks: the others are Toronto Dominion, Royal Bank, Scotia Bank, and Bank of Montréal.

THE best service I have ever had at a CIBC. EVER.
The staff here makes a conscious effort to go above and beyond when it comes to customer service. In fact, if you get there a few minutes early, you can always be sure to see the manager having a meeting with the employees. I’d imagine they’d be talking about a whole lot of things, but I can guarantee that one of them is how to go about dealing with clients. They truly shine in this area; their level of customer service is exceptional.
I’ve never had a problem here and I’ve always left with a smile on my face.
Thank you to the wonderful staff at this location — your hard work is being noticed and I thank you all for a job VERY well done!

Outside of signing loan papers or robbing it, when was the last time that you ventured into a bank branch? With bank machines found more frequently than pay phones, and internet banking making it so that it becomes more of a pain to pay bills via phone than using a mouse, the need to go to a branch is fast becoming as outmoded as hard currency itself.
When my new credit card arrived, it came equipped with one of those security chips in them that necessitated my getting a PIN for it. When I called up hoping that this was an over-​the-​phone thing if not a task that could be covered on the internet, I was told that I had to go to my home branch to sort this out. My home branch is in Gananoque (
). I’ve not moved it since I moved to Toronto as I didn’t really feel the need. As for driving back to Gananoque for the sake of a four number code, I thought better of it. I was told that I could go to any branch and once I showed them my ID, all would be good. Well, this was the first place I happened on.
Because of its location, I can understand why they have so many bank machines available and a large teller space. I went in at mid-​day to get my credit card sorted out and they took care of me instantly. There was no wait, no line-​up, just in, up to the counter, and talk to a teller. The teller got me sorted out at the bank machine with my PIN in less than five minutes and I was on my way. Wow. That’s even faster than the internet.