Cloud Care Clinics

AMERICANS IN TORONTO–
This place is amazing. They had me registered, seen, diagnosed, and out the door with my prescription in 30 minutes. Everything is on site here. The visit was $ 65CAD, as they do not work with private insurance like the US system. This place is quick, convenient, and a godsend to my December sinus infection. If you’re in need of urgent care, COME HERE.

Doctors are great — kind, knowledgable and efficient.
However, one person in particular at reception is very impatient and unprofessional. Was put on hold at least 5 times while trying to set up a meeting with my family doctor and was hung up on at the end.
This type of service is completely inappropriate. I did not expect this from a family doctor clinic.
Very disappointing.

Very nice clinic… computers are all from Apple doctors are very patient and knowledgable. Five star, will revisit!

Had a walk-​in on Thursday 9am, was the first unscheduled patient. I was promptly registered (even with the Quebec noninsured blahblah) and sent to wait in an examination room. Arriving merely 2 minutes later, Dr. Yu even apologized for the wait (what wait?). They were having a minor issue with the network. Dr. Yu then patiently and carefully listened to my concerns and allowed me to completely explain my situation before properly examining my wound. She made me feel at ease, important, and welcome as a patient. A great deal better than a lot of clinics I visited in Montréal, in both wait times and quality of staff. Definitely recommend Dr. Yu and this clinic.

Went in for an injury around 3pm on a Tuesday afternoon for a Walk-​In Clinic appointment. Only took 1 minute to register and I was immediately able to see a Family Doctor. She was super polite and provided great customer service. I would definitely recommend this place if you were sick near the Ryerson Campus and wanted some quick professional medical help.

I went to go see Dr. Frank Nhan for a recurring shoulder injury from lifting weights. Dr. Nhan located the source of my injury and showed me various exercises that can strengthen my shoulders at the clinic’s large, designated fitness area. He was very patient and knowledgeable as he critiqued my form. Thankfully, Dr. Nhan’s home exercise routine fixed my shoulder completely, but if I ever needed to see a specialist for injury again, I’d definitely go to Cloud Care!

Not a good experience. Very rude front office staff! The lady seems to hate her job and has no patience.

Bad bad bad front office staff. very arrogant Asian lady. rude to people and makes faces at them. the front office staff were talking about their weekend instead of seeing to patients.
There was an hour wait, with no information.
Pros: On finally meeting the doctor, it turned out he was a very nice person, the doctor is a very soft spoken gentleman who is very good at what he does.
Clean location.

I found my family doctor through Unilocal… No one is surprised.
They are a very comprehensive health care facility, so if you’re in the market for a naturopath or massage therapist or physio to go along with your normal western medicine needs, this is definitely your place. Admittedly, I’m not that kind of girl. I want to spend as little time as possible thinking about my insides and waiting for appointments, and they are great at that, too.
From first meet-​and-​greet visit to first appointment was under a week, and I’ve never had a hard time getting an appointment, and they are very professional, kind and thorough.

It’s very rare to find a walk-​in clinic or even a doctors office so friendly and helpful. I was desperately needing to see a doc for a bad headache that i experienced and didnt want to wait long so i decided to call up a few clinics in the dt area to see which one had the shortest wait time. Once I arrived at this clinic, the front desk ladies were very friendly and i was seen immediately. I saw Dr. Husain and he was very courteous ans attentive and really tried to understand my problem. Most doctors are always rushing you when you try and tell them why you are there. The doctor even recommended a massage therapist that i could see on the second floor and i was taken in right away despite their busy schedule. Overall, the staff provided amazing service and the ambience of the clinic was very welcoming and clean. I definitely will come back here if i need to see a doc again!

Cloud Care Clinic is the Justice League /​X-​Men /​Avengers for your health.
My friend and I visited the clinic for a Unilocal event. Cloud Care Clinic focuses on an integrative medicine approach. The clinic consists of medical doctors, naturopathic doctor, physiotherapist, chiropractor, and massage therapist, to provide an integrated solutions for the patients. Many of which have considerable experience with professional athletes or have won awards in their respect fields. One of the physician has 4 years of experience at the ER in a hospital.
My friend’s grandmother is suffering from a chronic illness and was fortunate enough to consult multiple staff on site. Each staff provided advice from their discipline. With their professional help, my friend is now equipped with information to aid her grandmother.

I e-​mailed the Cloud Care Clinic because I had several questions about their services. Dr. Frank Nhan responded to my message within 24 hours and addressed all my questions. Dr. Frank Nhan was professional, approachable and kind. Good customer service is hard to come by these days, so I really commend them for taking care of their customers.

Best clinic in Toronto! A new facility with friendly staff who are experts at what they do. Dr. Frank Nhan is an amazing chiropractor, and Mary is the best massage therapist I’ve come across. They have helped me tremendously. I recommend this place to all my family and friends who need any sort of treatment.

Pros:
(1) Very highly talented group of professionals:
Over the last five months, I have had appointments with the chiropractor, physiotherapist, naturopath, massage therapist, and doctor — all appear to be at the top of their respective fields. For example, the naturopath has won several awards in her field. Some of them work with professional athletes, which is really cool. Each of them took a very thorough approach in understanding my body and identified specific ways to help me. The exercises I was prescribed to do were very unique and interesting and have been very helpful. I have not met another set of professionals that has taken such an interest in my well-​being and I have seen many different sets of professionals over my athletic/​personal life. I also find it fascinating how dedicated they are to professional development — Frank and Dalyce are both CSCS certified, which I feel highly compliments their respective professions, Mary has taken a plethora of additional courses and continues to do so (with a very big one coming up — ask her about it), and Pearl, last but definitely not least, is on top of EVERYTHING nutrition related! It is also my understanding that they share developments and interesting studies within their respective fields with one another and ask each other tons of questions, which really shows how dedicated they are to enhancing their ability to provide a multi-​disciplinary approach to healthcare. I would also like to commend the receptionists at Cloud Care Clinics — they are extremely friendly and are a pleasure to deal with!
(2) Extremely down-​to-​Earth and friendly group:
Every visit (I have had dozens of visits) has been an absolute pleasure. They are very caring and it is clear that they take a genuine interest in the well-​being and life of their clients.
(3) Never waited for an unreasonable amount of time:
Every appointment starts pretty much on time and on several occasions they have gone over the time limit in order provide more help/​answer questions, which I thought was really nice of them.
(4) First class facilities
The clinic, I believe, is less than a year old. All of the equipment is brand new. Each professional has a Mac — which is really cool. The walls have very interesting health-​related images painted on them. On the second floor, where the rehab wellness team is, there is a very interesting water dispenser called pur2o. I recommend you taste the water it dispenses — it is very healthy and tasty.
Cons:
As my rating insinuates, I am very satisfied and cannot think of a single fault with this clinic.
Summary:
I feel that every clinic should strive to emulate what Cloud Care Clinics has done!

I have been seeing the naturopath, chiropractor and massage therapist and my family doctor is there too.
They are very pleasant, professional and knowledgeable. They try to explain everything until you understand what the problem is and how to fix it.
I have seen different doctors in the past and even paid more money and not seen results. But at this clinic I have had great results so far, I have been improving in everything that I’ve been working on.
The last thing I am going to work on with them is my knee issue. If they can fix that, I will update this review and give them 5 stars.

Edit
Christina G.
Skip it! I was very much in need of seeing a doctor Saturday morning. They say they open at 9am. I was the first and only person in at 9am by 9:15 the secretary tells me that she has «texted» the doctor and is waiting to hear from him. She later calls him and informs me he’s not anwering so she has no idea when he will arrive. By 9:25 she tells me he has «texted» her saying he is stuck in traffic and will be another 20mins or more! Unproffesional and unreliable! If you don’t have doctors in until 10am than don’t advertise you are open at 9am. The only reason I went to this clinic was because it was the only clinic downtown that was open before 10am and I needed to be at work by 10am. Just a horrible experience.