Fido

Girlfriend has been a fido member under a contract for a while an accumulated many fido dollars in the process. Since they no longer allow you to use fido dollars for anything BUT a new phone we were going to spend it on a nice phone for her father. We went to the store and both times the network was done so they could not use the dollars, they could do everything else of course… They said it would be up tomorrow so we left and came back the next day.
Low and behold, they were down again. «This never happens 2 days in a row?» the lady at the counter said. We left, very annoyed. Later that day we called the support and they confirmed it was not down at all and said very sternly that it was up all the time and they we needed to go onsite if we want to get the phone within 5 days.
Sick and tired of this run around. Girlfriend is moving to bell without a contract now.