Jeremy’s Auto Service

Have been to Jeremy’s three times and only paid for help on the last two visits. The first time he was nice enough to drive my car to experience what I was describing and didn’t charge me a dime. What impressed me was how he remembered me on the 2^nd and 3^rd visits and when I told him the year, model and colour of my car, he remembered the issue I was having. Remarkable when you consider the number of vehicles and customers he deals with. He is great with his staff and I think it says a lot of a person, who when a customer isn’t clearly in earshot (but has great hearing), treats their staff with respect and not for show.
I was very happy to find that he was open on Saturdays, when one Friday night I got my first check engine light. I just dropped in and was prepared to make an appointment and leave, but he found the issue quickly and also pointed out that the necessary new part was only $ 55 ordered from a local dealer. I liked that he thought it was important to do the job right and not a quick fix and took a fatherly tone when I inquired about a used part instead of being patient and waiting for the new one. «We’re not talking about thousands of dollars here» he says, politely discouraging me from being cheap. He had the part Tuesday afternoon and I had it fixed the next day. In the meantime he had my car working and fine for any trips around the city I needed to make. I asked him about rims I liked on other models and if he ever sees any for sale, which he would remember on my next visit and was going to trade with me, meaning I’d not be stuck with the old rims I no longer needed and having to pay the full cost of the new set. He’d have no trouble selling those rims on Craigslist for much more than he was offering me. I think he enjoyed my enthusiasm for my new, old car and wanted to help me fix it up. In the end my existing rims were smaller and so he couldn’t swap and put my smaller rims on another vehicle.
I bought my car in December and when the a/​c wasn’t blowing cold air on Easter weekend, I thought I should take it in before it gets really warm. Considering the age of my car, it would make sense the a/​c refrigerant needed to be replenished. Maybe a hose needed replacing due to a leak. What Jeremy found was that my a/​c was by-​passed with a shorter engine belt, avoiding the air compressor, which would likely have made considerable noise if it wasn’t working properly. I would have heard this on my test drive and not bought the car, so this was obviously done to make a sale. If the dealership didn’t do this, it should have been noticed and repaired before the sale since climate control and air-​conditioning were advertised as features on the vehicle. In December, turning the climate control low enough to have the a/​c kick in, would have had the car blowing air from outside the car, which was already very cold and I wouldn’t have noticed.
Jeremy doesn’t deal with the warranty company that provides the warranty for my car, which I completely understand. Though the warranty was helpful in getting this issue with the a/​c fixed at Central Import (around the corner), I’ve not heard good things about the warranty company online and don’t think I’d do business with them either. If I had the cash I would have just had Jeremy fix it, knowing that it’d be done right, but being out of work, I had no choice but to leave and find a place that would do warranty repairs.
I recommend Jeremy and would take my vehicle back for sure. Since I started going to Central Import (initially because they deal with the warranty company for me and have been amazing and it’s only fair to reward great service with return business) I haven’t been back, but regard Jeremy’s quality work to be the high standard everyone else is compared to now.