This is a lovely store with unique pieces. The two ladies that assisted me(Feb. 2011) were very helpful and friendly. I pass by this store often, but had never gone in. I always admire what they have and I was seeking something specific(side table), and I knew from window displays they were likely to have an option that would work. If you are unfamiliar with this area of Toronto(Forest Hill), it is an affluent area.(There’s a reason this shop is located here.) I myself am a savvy shopper; this shop is an exception for me. Prices in the store do range from reasonable to the very high. The pieces I considered were possible for me, but yes, there were others I admired that I couldn’t give a second look based on price alone. What I purchased is very unique and not available everywhere(I shop all over Toronto.) It’s a piece that is special, different but classic, versatile, and very solidly made. The price was not exorbitant for what it is and for what I could afford. I know I am going to have it forever. Overall, pleased with the experience here and with my new piece.