Mucho Burrito

Such a stingy place. I came at CLOSING and asked for extra vegetables and they gave me attitude like I was taking their natural resources and impacting their bottom line. Forgive me for being a hungry mall wanderer!
Pros:
Quick service (No one was in line!)
Cons
Stingy
Gave me attitude for asking for more. Like it was a handout.

I honestly don’t know why I tried this place again… The first time the food was awful with stale bits, but that was a while ago. I went to the Urban Eatery Mucho Burrito to get something to eat before I headed home from work for the day, and, while the food was decent (though their peppers could be cut smaller…) the service was HORRIBLE. This was such an awkward, slow and frustrating encounter. Honestly a smile can go a long way. The girl spoke so quietly I had to ask her to repeat herself every time. She just slapped food around and then put it on the tray. She then decided to talk to her coworker before deciding to help my husband, and he didn’t get any better service.
I’m not sure if every Mucho Burrito is like this… But I don’t think I will visit any of them again.

Well, as promised, I went back. And the food was still amazing. I especially enjoyed the fact that I told the first guy on the line that I don’t do spicy, and he proceeded to call out all of the mild options. I didn’t have to make a single choice, and that suited me just fine.
The problem came at check out, when the girl didn’t ring in my order. She just saw what it was, and called out a price. Same as the guy before me. I asked for a receipt, and she just reprinted the other guy’s receipt. (It says «receipt is reprinted’ on mine, and our receipt numbers are the same.)
I just hate when businesses charge me tax and don’t record the transaction, thereby keeping the 13% for themselves, and likely more — since there is no record of the sale itself! Complete bullshit, it’s theft, and it’s disrespectful.

This place is the worst mucho burrito I have been to. I went on a Wednesday and paid full price for a 12 inch.
Let’s start off with the basics of why this place fails so hard:
–Upsold immediately for something I didn’t want (fine whatever that’s normal I’ll give them a pass).
–Super cheap on the toppings. Hope you like mainly tortilla.
–Asked for further toppings and the server got a death stare from the manager like I was a begger asking for a free burrito.
For $ 10 I would never go here again. Should have just went to chipotle. No wonder it wasn’t busy.

Mucho applies to the price and the disappointment but certainly not the taste or the quality. Easily qualifies as the worst $ 14 burrito. The experience was only saved by good service. Chipotle isn’t loosing any sleep over this place.

I went to Mucho Burrito in the Eaton Centre Urban Eatery today. I’ve been to other ones thought I’d try this one for lunch. Ended up ordering a bowl which had all of the ingredients in a burrito but in a tortilla.
The guy behind the counter took a plastic bin out almost like hidden under a counter and grabbed a handful of lettuce with no gloves and placed in my bowl. He then added grilled vegetables. It then had chicken added etc. so I got back to work the cilantro wasn’t cut properly so it was trying to eat sticks. The grilled vegetables were huge pieces and I was still thinking about the handling of my lettuce. All in all I was completely turned off by the lack of sanitary cleanliness I saw behind the counter. It was disgusting and 12 bucks. Please save yourself and eat at the Greek place that is packed a few steps by. This place wasnt busy so that should have been my first indication. I’m still debating to call a complaint into head office.

The concept is exactly like Chipotle, the ingredients are also about the same quality, but… Chipotle is better. The portions are really small for the price. I got a plate (because the theory is that you get more with a plate), but I was still hungry after eating it. My friend who got the large burrito had much larger portions. Disappointed and probably not choosing this place again.

To my shock and horror, the Quesada Mexican Grill in the Sheraton Centre was closed on a Saturday I went into work without a lunch. So, craving a burrito, and having left my jacket in my office, I decided to PATH it over to the Eaton Centre. There had to be some burrito place there.
Ok, so this place in the food court looked decently clean so I stepped up to the counter and asked for a 10″ burrito (the size I normally order at Quesada). I was told that this was a «snack size» and that for less than a dollar I should upgrade to the 12″. I said I wanted the small. So the guy tells me it’s «more for kids» and it’s less than a dollar. Ok, I wanted to get back to work rather than continuing arguing, so fine.
When I’m paying, the woman charges me for more than I thought it would cost. The receipt said I ordered a fish burrito. Less than a minute ago, the guy who prepped the burrito told her that I ordered chicken. I pointed this out to her and she pulls out an insincere «sorry» with a frown and practically throws a handful of change (don’t even know if it was right) at me.
Even without the mucho dishonesty, the burrito was meh. I ordered everything spicy, but it wasn’t spicy at all. The salsa had no flavour and the vegetables tasted as though they had been boiled, and for too long a time.
The next time Quesada Mexican Grill is closed, I’ll crawl back to my office and get my jacket to go to Burrito Boyz.

My coworker and I wanted something quick and easy for dinner and we ended up deciding on Mucho Burrito — I had yet to try this massive burrito craze that’s been sweeping across the city and I figured it was as good a time as any!
As someone who watches what I eat, I was sooooooo happy to find full nutritional information on their website. Not only did they break everything down, but when we got our wraps made, they actually use a measuring spoon to measure out all of the ingredients, so the nutritionals are pretty accurate. I was easily able to decide what I wanted before we went down to order.
When we got there, the guys behind the counter were nice but eager to serve us, asking us if we wanted this and that, when we were still deciding what to get. I wanted to get the smallest size wrap but they upsold me one size more (from 10″ to 12″ — they also have a 14″). I ended up choosing the fish and adding all the good toppings, sour cream, rice, cheese, medium salsa, veggies, the works. They wrapped it all up and then we got a choice of having cookies or nachos, I went for nachos and a drink. All in, it was pretty reasonably priced and when they handed me the burrito I was appalled at how heavy it was!
I couldn’t have asked for a better burrito experience — YUM! The fish was perfectly cooked and well seasoned, tasted amazing in the burrito and all of the topping were great, the lime rice, the veggies, everything — just amazing! In future, i would definitely NOT get the larger size as it was way too much food for me (even for dinner); I’d stick with the smaller size and even then I’m sure it would be too much for me.
Overall, a great first burrito experience — amazing flavor, ridiculous portions and super fresh food!