North Toronto Eye Care

TERRIBLE service!!! MONEY hungry and you are treated like cattle… Moving you along suggesting this and that, not answering questions and calling you later to tell you that you owe money for tests that were done without first disclosing the costs or obtaining consent for the fees. My father is a senior who is Diabetic and has Parkinson’s disease and he was treated horribly!!! His anxiety is through the roof and he has not even had the Cataract removal surgery as of yet. Sadly we cannot cancel the scheduled procedure otherwise we will be billed for cancellation $ 500. I have now been sitting on hold with North Toronto Eye Care for 20 minutes and 23 seconds trying to get some answers to questions we have and someone keeps picking up every 5 minutes saying «please hold» and placing me back on hold before I can even say OK !!!
Maybe because OHIP covers the Cataract removal surgery

Worst place EVER!
My father and I have been here about 3 – 4 times and would not recommend this place to ANYONE. The reception staff is condescending and rude. The ophthalmologist we saw was unhelpful and rushed through the appointment, refusing to answer some of our questions because she was late to see the next patient. They also kept calling us back for pointless appointments and strange «referrals» that my family doctor never made. We felt very mistreated on both ends, unfortunately more so by the receptionist.