Pascal’s Baguette & Bagels

My girlfriend & I recently got a home together in the Jane & Dundas area. We usually like to have a bagel for breakfast on Sunday mornings. We got talking about great Canadian bagel company & how great there bagels are & how be nice find fresh bagels instead of store bought. Seeing as GCB are few & far between these days, I took to Unilocal to find a local bagel place. After checking the reviews on a few places, Pascal’s Baguette & Bagels stood out to me. The general complaint was that the service wasn’t very friendly. This complaint usually doesn’t detour me, when it comes to Unilocal i’ve found that, some people go out looking for a friend not a meal & some people just go out looking to nit pick or for a argument. So today (Sunday morning) I headed out to Pascal’s. Upon entering it looks like a nice quaint little Bagel shop. A couple was having a coffee & a bagel near the window in the front & as I approched the counter at the back, a elderly lady said Pascal had just popped in the back to make her breakfast. A moment later Pascal came out from the back & immediatly acknowledged me with a good morning what can I get for you. I asked for a half dozen bagels any kind whatevers fresh. He left to the back & returned with warm bag of Bagels. I saw cheese croissant wrapped hotdogs & chocolate croissants in the display window. I asked him for 2 of each. I only intended to get bagels but they looked so good. After getting me two of each in seperate brown bags, he took my stuff to the register. Total came to $ 15, which I didn’t find to be to pricey. Your talking fresh baked goods, not dempsters bagels from No Frills. I payed with debit, yes there was 25 cent charge, nobody likes that but it’s not the end of the world no big deal. Pascal mentioned the poor weather today & rain. We discussed the weather & how rain was better then cold & snow while I used the debit machine. With one click of the ok button I by passed the tip option, again not a big deal a lot of counter serve places now a days have that on there debit. I completed my purchase & the girl working there who had come out from the back asked me if I would like a plastic bag for all my stuff, I said yes. She handed me my bag & Pascal told me to have a good day. Overall I found the whole experience to be very pleasant.
Now for the product. Yes the bagels are smaller then you may be used to. It’s no mystery every thing is bigger & fatter in North America. These are pretty standard size bagels in Europe & I personal prefer the smaller size for breakfast. Me & my girlfriend had a bagel each & split one of the cheese croissant covered hotdogs & one of the chocolate croissants. The bagels were warm & just the right texture. We didn’t even toast them, we didn’t wanna ruin that freshness. Just added some vegetable cream cheese & they were amazing. The two other croissants we split were equally as warm & fresh & delicious. I was definitely glad I made the trip to Pascals this morning.
Overall.
I have no problem writing a bad review.
But this experience certainly does not warrant one. It’s been awile since I have wrote a review & after seeing some of the negative comments. I felt it only right to write a review of my experience. I would hate to see people miss out over a couple poor reviews. I can only speak for myself, but customer service was friendly. The food was delicious. I have no complaints. As a new resident to the neighbourhood, Pascal you have made a new regular costumer. Me & my girlfriend will be returning again for our bagels.

To me, Pascal’s beagles are better than ones in famous Montréal beagle shops. I recommend the beagle sandwiches, cheap, yummy, light portion to me (I’m a medium build girl). If you buy beagles from No Frills, why don’t you pay a bit more and get much better taste ones here???

Eh, not terribly impressed with this place. The food’s pretty good, but considering everything else that comes along with it, there’s no shortage of places in the city where you’re much better off feeding yourself.
For starters, the customer service is frosty at best. Some people won’t mind this, or think that it’s refreshing not to have a fake plastered on smile, but at least a simple «How are you?» or genuine smile would definitely help.
Also, make sure you explicitly ask what you’re ordering and what it comes with. I got the breakfast special, which I thought was a coffee and one of two selections of food. Only one of them came with coffee, and the male owner (Pascal, I presume), was trying to tell me how other areas in the Junction charge $ 13 for the same $ 8 sandwich and how he makes everything fresh on the premises so he’s already at the limit.
I know coffee is pennies per cup, so I found it a little hard to believe he couldn’t include it. I also didn’t enjoy him asking me if I even lived in the city, insinuating that I don’t know how expensive things are (I live downtown), and that he was defending himself by saying he’d explained it really clearly. Well, not so much if I thought coffee was included in both options.
Plus, if you pay by debit, they’re old-​school and charge you a quarter.

Putting in my two cents about this place… It’s one of my favourite places in the area for a bagel and a coffee. The bagel with cream cheese and lox is delicious and a steal, and try always have fresh warm bagels to take home. The prices are great for the quality– half a dozen bagels and a coffee for just over five bucks
As for the complaints about the customer service… Yeah I’d call it frosty at best. The lady who works there will serve of bagels and coffee with a stone face and isn’t into small talk. The owner, Pascal, is a great guy but he’s definitely a bit of a character and his honest and no nonsense attitude is probably a shock to people used to being served food by someone witha big fake grin plastered on their face.
I’ve worked in the food service industry, so I’m really not by fussed about someone giving me the fake customer suck up act. I’d rather a nice family owned place with good food and good prices rather than fake Starbucks smiles.

yikes. My coffee was lukewarm and the bagels are grocery store quality plus, there was a hair on the cookies. Come on guys! Junctioners want to support you guys but the basics ought not to be so hard. Carry less but get stuff right. Have butter/​knives near bagels, cream cheese…

I really tried to give this place another shot, but after yesterday — forget it.
RUDE
ABSOLUTELY RUDE SERVICE
slow as molasses too

If I could give zero I would, lady owner is very rude and miserable. I went there to support local business and got ton of attitude and bad service. Avoid unless you want to be treated like crap for spending money there.

Seemed like a cute little spot. So I checked it out… twice. The food was nothing to brag about. Ambiance is non existant. Didn’t feel welcome. And the dude at the cash was very arrogant. There are many other options around. Definitely not going back.

I am writing this review as I sit in this very cozy and inviting Eatery! I had just come in from the chilly spring wind so when I read that they have Free Wi-​Fi with breakfast, I was sold!
I did have a little trouble connecting on the wifi (my computer is rather weird), the owner Pascal was with me for a good 10 – 15 minutes trying to figure it out, which I deeply appreciate (talk about impeccable customer service).
Now for the food:
I had their breakfast special for $ 6.99 that included 2 eggs (any style), 2 bacon strips and a montreal style bagel, which tasted like haven and a cup of hot cocoa.
I was so impressed with the quality of their bread that I couldn’t resist buying myself a loaf of their bread (I dont even know what kind it is but I’m sure its going to be phenomenal).
Their chai latte is also really good :)
Greatly recommended.