Shizen Spa

The place was very nice as well as the staff. I had a massage with a relaxation therapist. The only reason i gave it 4 stars was the massage bed. When you lay face down, normally places have a cushiony area, this one didnt. I wish it did. My head was uncomfortable the whole time i was faced down but otherwise good place. I got to use the jacuzzi as i arrived early for my appointment.

This spa has a lot going for it. It is a stone’s throw from the Eaton Centre, Yonge and Dundas Square, etc. so it is really central and close to a lot. At the same time, tucked away on the 5^th floor of the Pantages Hotel, it still feels really quiet and calm. It’s a great spot for an urban getaway! I am always looking for spas that have nice facilities with extra like saunas/​steam rooms so that you can get 1 or 2 services and then make an afternoon out of it.
I came here recently for the ‘tranquility’ treatment. It included exfoliation, a body wrap, and then a hot stone massage (90 mins.). The treatment was so relaxing, I fell asleep. I remember thinking that for $ 125 (special discounted price for weekdays, available through
) this felt like a total getaway, but was way cheaper than a flight to some tropical island;) Total bliss… Even when I was in the body wrap, the RMT massaged my scalp. Amazing… They used products that smelled so nice too…
From start to finish, everything was so professional and every detail was looked after (e.g. I have long hair and they gave me a hair elastic at reception before I even asked!). The receptionist showed me to my locker and then after I got changed, brought me to the comfy waiting area where they have magazines, tea, water, croissants, and plush reclining chairs. After my treatment, I opted to use their jacuzzi, sauna, and steam room facilities across the hall (slightly awkward, because you have to walk past the elevators and hotel gym). On a weekday afternoon, I had the whole area to myself! Everything was well-​maintained and clean. The décor is very zen and adds to the ambiance.
The change room is a bit small (only one shower), but was fine when I visited since it wasn’t busy. They provide shampoo, conditioner, body lotion, hair spray, and a few other basics.
This place is not as luxe/​fancy as places like Hammam Spa or Stillwater, but the service (at least the one I tried) was excellent, people are friendly, and the value is great. I would come back here for sure!
For comparison to other places with saunas/​steam rooms: I also like sweetgrass spa but their sauna is much smaller. I tried Body Blitz (adelaide location) but found it too crowded/​noisy. Stillwater was pretty nice, but I went several years ago and haven’t been recently. Hammam spa has an awesome steam room, but no sauna or jacuzzi, and is more expensive. Laya Spa has a nice steam room and great yoga classes in the same space, although it is a smaller spa with only a small, co-​ed change room. For the best value if I just want a good sweat/​steam without any spa services, I would go to Seoul Zimzilbang (Korean sauna) for $ 20!
Tip: check out their page on
to see their monthly promotions and other deals. They also have same day deals where you can add an extra service to your booking (when you arrive at reception) for a discounted price.

Booked my appointment weeks ago on-​line.
The spa called to confirm and ensured it was this location, not the one at the Cosmopolitan Hotel. I’ve been to both and they are both wonderful.
To my disappointment Saturday morning I walked in and was informed that my appointment was at the other location… However the young lady at reception was extremely accommodating and found space for both my facial and massage. How absolutely wonderful and attentive she was to the customers needs !! She went out of her way to accommodate me.