The Cyclepath Danforth

Spare yourself a Nightmare & find another Bike Shop!
Took my bike there for repair to have a wheel trued, work not done correctly, many of the spokes were left so loose they were literally flapping in the wind & I could tighten them with my bare fingers, also found the hole for mounting the rear rack had been stripped & the rack was also flapping in the wind.
Took the bike back to the store, waited to speak to the owner who told me that spokes left this loose in perfectly «normal» & I should «Do my own research» and that their tech overtightening & stripping the hole for mounting the rear rack was somehow my fault.
I was absolutely shocked & appalled that a business owner would be so rude, condescending, accusing & obnoxious, with anyone, especially a long-​term (15 year) customer who has bought 6 bikes there.
I did the research, could not find a single source confirming that spokes should be left extremely loose, every wheel trueing guide from any source states that there should be at least some tension on all spokes so obviously I was being lied to.
I will be trying a few other bike shops closer to home where I can walk instead of driving my car & putting up with the parking hassles on Danforth.
Cyclepath not only doesn’t seem to know what they’re doing in bicycle repair, the Owner/​Manager obviously doesn’t have the first clue regarding Customer Service, Public Relations, basic politeness & manners, it’s truly a wonder how they’ve stayed in business this long.

Having just come from a disappointing experience at a mens clothing store down the street, I was delighted by the treatment I received at Cyclepath from Carlos. And I’m simply an old guy looking to get back into biking. Carlos fitted me up with the parts I need to refurb my bike and did it quickly. I didn’t sense that he was trying to gouge me at all — although I give him amply opportunity. If the biking thing sticks, I’ll be back for a new bike.

Took my bike in to Cyclepath for repair. Opted for Deluxe package $ 80. Two days later the very same breakdown happened. Took bike back. Cyclepath couldn’t diagnose the problem… the one they supposedly fixed. They suggested the tire might be the cause. I guess checking tires isn’t included in the «Deluxe» package. Cyclepath did offer to sell me a new tire $ 120. No thanks.

service and selection are top of the line. prices are not ok. everything is marked up. like show me one other bike shop in the city that charges $ 9/​tube? the price of service is steep too. not an indictment on the work they do but you’re better off buying parts elsewhere.

I purchased my first bicycle from Cyclepath two years ago. The staff were extremely knowledge about their products and the extra equipment I required for racing. I have since done 2 half ironman and a full ironman on the Rocky Mountain I purchased from this shop. They have done numerous free tune-​ups on my bike since the purchase. All of which have fixed any issues I was having with my bike. The staff are extremely knowledgeable and friendly. Before my first race, a staff member showed me the tools I required to change a flat and spent an hour teaching me how to change a flat. I’d recommend that anyone interested in a new bicycle purchase it from this shop due to the knowledgeable and friendly staff, competitive pricing and free tune-​ups for 2 years after the initial purchase.

Yeah me and Cyclepath go way back, to 2006 when I bought my first Trek, a hybrid, at the Dufferin/​Bloor store. I always received great service from that location so when my other Trek — a mountain bike I picked up in Calgary — needed some lovin I figured Cyclepath Danforth would pick up where I left off with the old location many moons ago, before my reincarnation through time & space.
Anywayz not gonna get heavy on you but suffice to say Cyclepath Danforth is the shit (doncha love the versatility of the word shit cuz I mean this in a love kinda way).
Check it out check out:
–Picked up Bike fully tuned premium package but couldn’t find my missing seat at home so I was like, «can you give something cheap to hold me over till I locate my nice one»…Johnny on the spot puts together a discount seat and pole for like $ 25 while I clear up the bill. Wouldn’t take my tip (do you tip the bike mechanic? How about masseuse?)
–The nice manager girl also flagged my bike when I called in paranoid that my lost wallet and Cyclepath ticket might turn up at the store by the crook who robbed me earlier in the week.
Easy 5 stars.

Have been there a couple times to get the necessary accoutrements for my bike. I went there on recommendations from friends who also live in the hood. Everyone I have come in contact with there have been very helpful from go and thankfully down to earth! I am far from a bike aficionado (haven’t ridden one in more than a decade) and often find bike shops or specialty shops a little snooty and/​or intimidating. These people are far from. I saw an assortment of customers in there from people looking at high end bikes to a guy bringing in his old beater for a spring tune up and everyone was treated the same. They seem to know what they’re doing and friendly to boot. This will be my bike store.

I needed to tune up my bike and decided to come here because of the good reviews. The employee I met was helpful and honest. He clearly explained the difference between a Pit Stop Tune up and a Deluxe Tune and answered some service lingo I was not aware of.
He suggested that I take the Pit Stop Tune up and I am glad he did not try to up sell. My bike was serviced within 2 days and it is a totally different bike. Shifting gears can be done in an instant. in the past it took 5 to 10 seconds for my bike to change gears

I went here looking for a bike trailer for my daughter. I understand this might not be the sexiest thing to look for at a bike shop — it’s no dura-​ace dérailleur — but hey, cyclists grow up and have families and want to share the joy of riding with their young kids! Having visited this store’s website I saw that they had quite the selection of trailers so off we went.
We walked in (husband and baby were with me) and were greeted by a young man. I asked about bike trailers, he brought us to the section and then he proceeded to show zero interest in the products. Perhaps he’s never used one, perhaps he doesn’t know the difference between the models of trailers but there are two options here: admit that you know nothing and open up the Chariot booklet and try to answer our questions or go find a staff member who knows something. He did neither — he did however give us the booklet to peruse and then quickly left us. I guess we were just too boring for him.
A second employee came along not shortly after and when we started asking questions about the models he also didn’t really know much. We said we were sure we wanted to drop $ 1,000 on a trailer so he pointed us to the only non-​Chariot trailer saying «they’re all pretty much the same but this one’s the cheapest we carry.» Ok. So your $ 400 trailer is the same as the $ 1000 Chariots? What? We thanked him for his time and said «we’ll think about it» turned around and left the store while trying not to laugh at how terrible the service was.

I don’t know from bikes, but they hooked me up.
From what I can tell, they have a solid selection and good prices. The staff were very helpful — listened to what I thought I knew about bikes, pulled several off the racking for me to check out.
We found 3 that were interesting, which he adjusted for my height and sent me off to ride around the block (after leaving a credit card to secure my return, unsurprisingly). I found the test rides really helpful in feeling the difference in ride and posture. Once we’d decided, he ran down the accessories, and was really upfront about options with no upsells.
«The difference between this $ 50 helmet and this $ 150 helmet is weight. Are you concerned about head weight? No? $ 50 it is, pick a colour.»
They took my accessory purchases (fenders, rear rack, lights, kickstand, lock mount) and installed them all, as well as tightening up the cables and all while I had a pint down the street at Sarah’s. 45 minutes later I had my bike to ride home, happy as a clam… with a bike.
I dunno, cyclepath’s a chain, maybe indie shops have more cred but it was a pretty excellent experience all around. 2 years free maintenance on the bike as well is a nice kicker.
Pro-​tip: ask nicely and they’ll throw in the kickstand.
Pro-​tip: did I mention pints at Sarah’s down the street?

Bought a bike here after sourcing out 4 other bike shops where the bikes were more expensive. But when I tested out a couple of bikes, riding up and down the sidewalk (you can actually take the bike around a long block but I didn’t want to be testing it out on the road but concentrating on how it felt) and decided on my dream bike (well dream for the price).
But if you haven’t ridden a bike for a long time like me (when I learned to drive I no longer needed a bike), then be prepared to drop a wad on the bike and all the fixings — helmet, lock, bell, etc. But Cyclepath has everything you could possibly want or need! I think though that they should include the kickstand in the price of a bike. For $ 10, it’s actually a kind gesture when your customer is spending hundereds of dollars in your store.
Thanks to Stu for helping me load my bike into my car! That was just excellent customer service and much appreciated as I was running late.

I came here recently on the recommendation of a friend.
Right on Danforth, you can park on side streets (free) or pay the meter. Regardless, parking seems to be plentiful (always a bonus!).
Deciding to be healthy again, I took in my 10 + year old bike in to get a tune-​up before I started riding it. I expected the tune-​up to be costly so I was ready to buy a new bike; however, tune-​up for the old thing was very reasonable.
As soon as I walked in, a store representative came up to me to ask if I needed help. He then left and I was standing alone … another person came up to me within minutes asking if I had been helped.
The staff here are extremely knowledgeable, which is nice … especially for n00b like myself.
I’ll be back.
A solid four star.

I wish I’d seen the so-​so reviews before I took my bike in for a spring tune-​up. Can’t help but conclude these folks are out to lunch. I took my bike in on a Wednesday, and they called that Friday to tell me what needed to be done. I gave them the go-​ahead, and they said it would be done by Sunday. I went in on the Sunday to pick it up, and they said it wasn’t finished. No subsequent call to tell me the work had been done. I went in about three weeks later, and the work still hadn’t been done. I ended up just taking the bike back, and I won’t deal with them again. I’d recommend going to another bike shop that’s more on the ball. I’m not even sure if the work they recommended was necessary or just a money grab.

They were in the process of organizing so there was a sea of bikes all leaning on the ground on top of each other. It didn’t make it easy to browse. Some bikes had price stickers while others didn’t. I think the cheapest upright commuter bike I saw was around $ 400.
The staff were nice & friendly. I think this place would get more stars once they get things together.