The Dog House

just as a FYI this store is closed down. Can’t say I would recommend the owner Eric as a trainer. He has a short temper and I don’t agree w/​his methods.

I used to come here semi-​regularly, because I lived nearby. The owner was a bit pushy about his raw food philosophy (and product), but he was nice enough.
I went there today. The owner was in a different part of the store and didn’t hear me come in. He was speaking with a customer who was apparently a tourist. The owner: «Don’t base your opinion of Toronto on this neighbourhood. It’s one of the worst f***ing neighbourhoods in the city. People don’t even say hi to you on the street.»
I promptly walked out of the store, never to return. Buddy, if you’re going to run a small neighbourhood business, it’s not a good idea to badmouth your neighbours in public, no matter how you feel.

On a visit from England and met Eric while visiting. He was very helpful and welcoming, I’ve not yet met anyone who knows more about pet food. We ended up spending well over an hour in his store and he really knew everything there is to know about pet food. An incredibly nice guy selling fantastic food. Definitely worth a visit when your in Toronto. You won’t go anywhere else for your pet food again!

I’m going through one of the hardest moments of my life: my nine-​year-​old cat, who’s living with my mom in Brazil, has kidney failure, and is going to die sooner or later, specially because my mom can’t find his medication where she lives.
Knowing that the owner of this pet store has very old cats, I went there yesterday and explained my situation, and asked him a very simple favour: the contact of his veterinarian.
He was terribly rude and told me to look at the yellow pages, because «there are plenty of good veterinarians in Toronto». I explained the situation again, asked him to please help because my cat is going to die and I’m suffering, and he said that if I can’t find the medication my cat has been prescribed, I should look for another veterinarian in Brazil who prescribes something my mom can find.
I left the store in tears. I was already sad and I didn’t really need someone to treat me this way. I hope HE dies from kidney failure just to feel what my kitty is feeling right now. A man without feelings shouldn’t be allowed to deal with pets.