Toronto Honda

While my Honda was not purchased from this location, this is the only location I’ve brought it to for service. They are conveniently located, provide a shuttle service and have good evening and weekend hours. I also love the ease of the online booking tool.
For my last service (swapping my winter tires out for the all season tires), it was a simple process: drop my car off, go out for dinner with my husband, get a phone call once my car was ready, and pick it up after dessert.
The staff at the service desk and the reception desk are pleasant and efficient. They seem to recognize me. Even if they don’t, they certainly make me feel welcome. I will continue to bring my car here for oil changes, regular maintenance, and the twice annual tire swap.

Fantastic service!
I’ve used both the body shop and the garage service, and both were great. It seems to be a busy place so wait times can be long but they are great with offering shuttles, TTC tokens or rentals. Ramzy in the body shop was really helpful when my insurance company was not. I’d go back.

NEVER COME TO THIS HONDA!!! They scratch everyone’s car! Everything they do gets overshadowed by the fact that the car you drop off gets returned to you with scratches…
I know several people that have experienced this at this specific location, and to top it off they don’t care or fix the problem THEY caused!!!
If I were you I’d take pictures of your car before bringing it in, but it may not matter because they will deny it over and over again followed by differing you to the «manager» cause no one is able to do anything about it. It’s worse that one of the employees admitted to using a dirty brush and that this has happened many times before.
To add insult to injury some of the staff who you talk to before dropping your vehicle off are very rude and lie about reasons why your charged so much money… Don’t believe me? There’s a video online if you search for it… I’ll never go there again and please don’t tell me «a rat chewed through my wires» was the reason my power window stopped working on my brand new car. I’m amazed that this place operates the way it does.

I purchased my Honda here recently and was really impressed with the customer service and the level of attention I received. They went above and beyond to ensure that I was saving money (brought my attention to a lease deal that I wouldn’t have known about after I already committed to purchasing at the higher price), they delivered what I wanted (which wasn’t an easy find) and offered to help me with figuring out some of the features on my car, after I had already been driving it for weeks.
I haven’t had service here yet but I’m hoping it has the same standards that I saw with the sales staff.