TPH The Printing House

They are so prompt, so professional, so kind and so friendly. They are able to do creative work as well as any of the standard jobs. I am consistently impressed by this team!

Branch manager is super nice and super helpful! Thank you for the beautiful prints! Will be returning!

After a terrible experience at another TPH branch, I read Brian K’s review and knew that I could leave our stuff in Kathryn’s hands without worry.
At our first meeting, she was really patient in listening and trying to understand our complicated print job. I felt comfortable with her and was able to ask questions and get the answers we needed to hear (unlike other places that just brush you off or leave you feeling like you’re stupider than you are).
Kathryn is easily accessible by email and you can set up appointments with her if you want to deal with her directly (and I highly recommend this).
I’m always apprehensive about these printing places, but I know I can leave our stuff in Kathryn’s hands and trust that it will come out correctly (and btw, it came out great!)
We’ll be coming back with all our other stationary needs.
The only thing, is that Parking is almost non existent or you’ll have to pay lot of money. Just fyi.

First review of 2012, and my first review for the Year of the Wedding (dun dun dun).
Fantastic, fantastic service as this TPH outpost. Located on the concourse level across from the Timmy’s on the southwest corner of University and College, I was tasked with getting Save the Date cards printed.
Now, I know what you’re thinking: Why bother with physical Save the Date cards in a digital age? One word: JULIA.
Anyway, Kathryn provided me with patient, informative, back-​and-​forth service via email despite having a relatively small print job. Further, she even talked me down from a more expensive card stock. God bless her. I need this kind of female wisdom to temper my fiancée’s crazier whims.
The costs were competitive and not outrageous. The end product was delivered quickly (same day), and looks great. I will return here in the future.

I’ve used The Printing House for work on a few occasions, and have always been more than impressed.
Having worked with other printers before, I know how annoying it can be — not having the right file types, not getting what I want, etc. etc. — but working with TPH is such a different experience!
They always deliver on a deadline, and the few occasions I have needed them to rush jobs through, they have done so at no extra charge. The manager at this location, Kathryn, is totally understand and easy to work with — and everyone who works there, from sales reps to delivery people are always polite and prompt.
Being able to go to a printer I know that I can trust, (often I don’t even need to see a proof), is one less stress at work — I couldn’t recommend Kathryn and her team enough!

Maybe it’s the photocopy chemicals, but I sometimes get the feeling that people working at print shops are irritated. I often feel rushed or brushed off, scoffed at for my lack of design or computer skills and certainly not given much personal attention.
My experience at TPH on University Ave was totally different. Kathryn, the warm and professional manager was both efficient and kind. She spoke directly and gave me a quote immediately for my printing job (140 small booklets that I was bringing to a conference). She also gave me the time to think through how I wanted my booklet printed and offered some helpful suggestions. Not only was Kathryn über professional, but they had my booklets ready for me before I asked for them (I had asked for the next day, they had it done in a matter of hours). Prices were reasonable, too.
Additionally, they have in-​house designers who are there to help make your documents look great — something you rarely get at a print shop.
This is the first TPH location I’ve been to, but I can strongly recommend this location. They are friendly, professional, fast and (as far as I’ve experienced) do excellent quality work.