Urban Thai

Ordered from here because it has an almost 5 star rating on Just Eat and over 900 reviews. If only i’d checked Unilocal first… URGH. The spring rolls are basically raw. The pastry on them is white and they are starting to uncurl. Inedible. The chicken pad thai has a weird tangy/​tomatoey taste to it — very synthetic and not like pad thai at all. The three or four slivers of chicken are as tough as boots. They get two stars because thenpad thai is edible… Just not very nice. What is it with Just Eat and their reviews? They are almost always so wrong. Lesson learned.

Not sure why you would choose to open a Thai restaurant and serve Pad Thai made of ketchup.

Food delivery arrived an hour and a half late (over 2 hours after I ordered) and the guy still waited for a tip. The services industry is a complete mess in this city. Tips should not be expected. They have to be earned.
The food arrived cold and my guests were already on the way out so I had it reheated the next day for lunch. Was fine but I’m too soured on the service to give an unbiased review of the food.

Very food tasting food that took over TWO hours to get to us. I would rather take the time to cook an expensive steak for myself that order from here again.

I just spent $ 18 (!!!) on take-​out curry pad thai with shrimp. Although I should have just left when I saw the price, I was hungry and went through with my order.
I currently have it in front of me and I can’t finish it because it’s so incredibly dry. I taste no curry and there hardly seems to be sauce on it at all!
If I’m going to pay that much for some curry pad thai, I’d rather go elsewhere.

Ordered food an hour and a half ago
and I’m still waiting.
It’s going to have to be the best Thai food I’ve ever had
to bump up the rating.
Food took over 2 hours to arrive. The Santa clause parade was going on, but I still could have walked to the restaurant and back in that time.
The delivery guy was nice enough to give us the food free of charge in exchange for a tip. It is pretty good; with the outcome being nearly free food, I guess I am satisfied.

Ordered online through Just Eat. Delivery was predicted at 55 minutes but took 90 minutes. I had to go out on my front lawn to find the delivery man, who had went next door.
Food is pretty good and portions always leave enough for leftovers.

I heard that the pad thai is a safe option. The red curry beef with mango was not, from my experience.
Wouldn’t go back or recommend.

Food wise — It was ok. The spring rolls were ok. Very plain. Not much flavour in the filling, but it wasn’t as crunchy as I would think in stores as it sat in the box for a bit before it got to us. The soup’s (hot and sour as well as the chicken coconut soup) we’ve had better else where. The Urban Legend Shrimp Curry Pad Thai was good. It was not dried out and the noodles were done well. Not soggy, but not underdone. The downfall about this dish –it only had 3 shrimps in it and there was also chicken which wasn’t listed when we ordered. Not sure if that was done by mistake.
We ordered this online on
It was ordered yesterday at 6:34pm and was delivered at 8:21pm. Almost 2 hours. And like Aaron D. we also did the tip before hand and wished we hadn’t. Moving forward, i won’t be using the tip feature of the site and will wait for the driver to arrive. That was disappointing.
Otherwise, the packaging of the meal was fine. They provided a few cheap napkins, chopsticks and spoons. Everything was clean and nothing leaked out.

Worst take out ever, made me throw up and was off.
I had the vegetarian platter, curry pad that, and red curry beef. The side of rice was STALE. The beef was too chewy and rubbery. The curry pad Thai was edible. Waste of money ordering from this place. Esp. When it makes you throw it all up later.
Also, I Ordered it off of just eat and tipped the driver in advance, only to have him awkwardly stand and wait for a tip with his hand open at my door… NEVER AGAIN

Items: Pad Thai (Chicken), and Golden Curry.
Less than stellar for both. Pad Thai was dry, and the taste was bland, save the lime I squeezed over it. The curry had a great initial impression, but a tad overwhelming after a few more tastes.

When I tapped my fingers over to Urban Thai on Unilocal just now to write this review, I gasped when I saw the star rating. Am I just an idiot when it comes to Thai food? It’s possible? I had a delicious green curry, mushroom soup and pad Thai. I think the food here is fresh, tasty and reasonably priced.
Thanks for Polar Vortex II: Frozen In Ontario and an empty fridge, I scrambled to my Just Eat app for some necessary lunch delivery for myself and my work mate. This place was delivering at noon and was reasonably priced. Why not?! Unlike other peoples’ stories, my food arrived exactly when Just Eat said it would… as Just Eat orders usually do. I am going to guess it took them a while to get into the delivery groove… but they’re groovin’ now, baby.

Expensive. Bland. Boring. Bad service. Long wait. Edible.
There is too much good food in this city to waste your money on mediocre Sri Lankan Thai.

Let’s start with what’s good about this place, because it will be very short: the golden curry.
Now, let’s jump to what’s wrong. This place used to be my go to place on lazy Sunday nights. I used to order takeout over the phone and it would be ready in about 15 minutes (I live 5 minutes away).
Then, they changed management and everything went awry. I called to order, they told me to come 20 minutes later, I came and my food wasn’t ready. I waited another 30 minutes to get my food. Another time, another order, I showed up later than what they said and still waited 45 minutes for my food. The best part is they didn’t offer any form of compensation, a free appetizer, a discount, ANYTHING. Customer service: 0.
I was going to stop going to this place but unfortunately, I had bought a bunch of Wagjag coupons back when the place was still running properly so I had to use them. I went in one day and tried to use the value I paid on an expired Wagjag coupon (which you can do) and they refused to honour it. The waitress went to check with her manager who was sitting right there and didn’t even make the effort of coming to talk to me and try to find a compromise. When I told them I’d never come back, she said just: «Sure!»
Save your money and go elsewhere.

I only ordered take out from Urban Thai. Took over an hour for food to arrive. Pad thai was bland and wasn’t good. Orange chicken was pretty good as well as the mango chicken. The golden curry chicken was alright and portion was on the small side.

I ordered online and waited 90 minutes before calling the restaurant. I was told my food was late because the driver got a flat tire. First off, I’m not buying it and second, if that were actually the case I would have appreciated a phone call letting me know about the delay.

Ordered again, only the pineapple rice. It was terrible. Bland terribly overcooked there was essentially 4 pieces of chicken which were tough and dry. The order was 30 minutes late, and the driver made me go out to the car to get it. Terrible service, rude driver, unbelievably late, especially given that we’d already waited an hour for the order. Absolutely will not order here again and strongly suggest avoiding this place. Really just disappointing on all counts.

Stopped in on a Sunday evening for dinner with a friend before a show at the mod club, and immediately you are drawn to the ascetics of the place. Really modern, very clean, and really nicely designed.
The service was a little rough, because our waitress didn’t really speak English or French. She was confused by most of our questions so we had to wing it and hope for the best.
The food was great. We both got Tom kha, and it had just the right amount of coconut. We followed up with a chicken and avocado and red curry beef. Both were great and we had more that enough to bring home.

Ordered via
…
Food came two hours later. Food was lukewarm and dry. Food is now sitting in my fridge while I think of what to do with it.
Possible options:
1)eat it
2)toss it out window
3)toss it into air dramatically
I’ll probably go with option 1 because I’m always hungry, but I will not be ordering from this place again.

This place is what Thai food tastes like when all you know is Chinese food. It’s just not the same. I asked for a fried egg with my rice, which is a standard Thai addition (I grew up through my teens in Thailand) but the waitress didn’t understand what I meant. I asked her if the chefs were Thai, thinking they’d totally understand, «No, they’re Sri Lankan» she replied. So, if you like Sri Lankan and Chinese style food, this place is fine. If you like Thai, I’d avoid it.
Atmosphere was a minus 5. There was us an another couple in the restaurant and the guy ate with his mouth open like a zoo animal the whole time. Not the venues fault but gross dude, do that at home, outside, whilst eating from the ground.

C’est pas le meilleur restaurant Thai de Toronto, loin de là. Mais c’est constant et ça tient la route. Pour y être passé plusieurs fois, j’y ai trouvé un bon plat: un ‘stir-​fry’ à l’avocat et aux arachides mais curieusement ce n’est pas un restaurant que je souhaite fréquenter par envie: c’est plutôt un lieu pratique pour rencontrer clients et fournisseurs.