Bell Mobility Kiosk Pacific Centre

It’s my own fault for not taking more responsibility for upgrading my phone. That said, I went to upgrade my broken phone for a new Samsung. There was a bit of a delay in the transcaction as both employees were trainees (why not have one knowledgeable person there?) but that’s ok and they were both really nice.
In my haste I rushed home, later getting the Bell customer service survey asking if anyone had asked to set up my new phone for me. DOH. That would have been awesome, to transfer everything over.
Here I sit, three hours later, mucking through trying to set up everything, with an annoying persistent «ding» coming from my new phone. I’m not super tech advanced but I’m also not totally stupid, It’s not the messaging, it’s not the battery, it’s not a random app. WHAT IS CAUSING THAT NONSTOP DING.
Word of caution: integrate your old phone before you walk away!

One day I got a text from Bell, alerting me to the fact that I was qualified for a hardware upgrade. So, once again I hoofed it into a Bell store and purchased a new phone for 3 years. I warned you that I was lazy and not too bright.
Having re-​read my post so far, I realized that I haven’t really gone into any detail of why I LOATH Bell. So here goes
1)When I took my phone in for repair, they happily took it… but didn’t inform me that just for sending it in I would have to pay $ 35.00, even if there was nothing wrong with the phone.
2)I guess this probably applies to all providers, but you have to wait forever to get any service over the phone.
My biggest beef? I cancelled my plan with Bell, paid of what was owed. I realized that I would have to pay a cancellation fee. They sent me a bill, and I paid it… about a week before it was due. Four days before the bill was due, I got a letter from Bell informing me that there was a balance owing on my account. The letter stated that if I didn’t make a payment within 2 days, the account would be sent to a collection agency!!! Arg! That made my blood boil!!! So of course I called to complain… not that I expect anything. I talked to some lifeless man that explained that of course any company would be sending a letter such as the one I received though according to his records I had already paid the amount.
I always pay all my bills on time, even If I am questioning something. So when Bell sent this letter I saw RED!!.
I’ve gone to Rogers, so far I am loving it. I’m sure none of the big cell companies aren’t known for customer service… but I am so happy that I’ve broken all ties with Bell.