Cavell Gardens

We have friends who live here and are very happy. The atmosphere at this seniors’ independent living apartment residence is warm and welcoming. The staff is amazing including the caring and patient Josephine at the front desk, Mohinder who always smiles as she helps keep the building clean and Veena who runs the hair salon. Jean is the exceptional recreation director and Michelle the perfectly chosen general manager. All in all, Cavell is accommodating of the varied needs of their residents and in addition to an elected residents’ council there are groups for so many interests like sewing, gardening, knitting, exercise, movies, cards and trips to restaurants, shopping and picnics. There is a pretty garden in which to sit, parks in the area and Main Street’s shops and transit is only a block away.

I was in Vancouver to look into a place for my mother to move into. I went and check the place out, and found it appearance looks so-​so. The next thing I ask for additional information and was asked to fill out an application form, and I did. I was told then and there that someone will call and get back to me. That never happened. I had a limited time to do the research, and I called early Sat morning before 7 am to let the staff know that I would like to speak with someone, again, I did not get a return call.
I came back to Los Angeles, CA and reached out to Cavell by calling for more information, this time at 8:15 am, I gave the receptionist a little more information about the current condition of my mother, maybe it was not a good idea. I think Cavell pre-​screens callers for who should gets in. I never heard back from anyone from Cavell. I feel rejected for no reasons. Even if Cavell Gardens rolls out the red carpet to welcome my mother, I have lost my confidence with this place.
Yvonne of Los Angeles, CA