Charlie’s Garage Ltd

Bill has been servicing and repairing our vehicle (s) for a few years now and is always pleasant to deal with and very honest. He has saved us hundreds of dollars. He always does a thorough investigation and when it comes to replacement parts asks us how we want to proceed– new or used, that kind of thing. He doesn’t have a loaner car, instead there’s a waiting room if your job is quick or he’ll drop you off and pick you up at the nearby Skytrain station. I wouldn’t take my car to anyone else! Highly recommend him.

Bill is the best mechanic I’ve found in Vancouver. Honest guy, does great work and always makes time to fit us in. Cannot recommend him enough!
I used to visit him at his shop downtown, and was so relived to find him after he moved. Big or small, he’s your guy.

This place is great. I booked an oil change and service for my newly purchased used Honda Civic because the garage is in my neighbourhood. The shop staff did the work quickly and had my car ready within the day. They were super nice to deal with and very reasonably priced. I will definitely go there again!
(Note: There are two addresses for this place when you search for it online. They’re definitely located on Ross Street now, right at the end near Kent Avenue.)

I fully agree with Kez’s review: «Bill must be the holy grail of all mechanics, and I’ll be back «
Used to go to Bill, and my experience was same as Kez wrote. When I bought a hybrid I figured i had to go to the dealer for the vehicle maintenance schedule… after the 4^th visit I was FUMING MAD! I had enough!!! Repairs $ 200.00 oil change and air filters (it was overpriced parts) LABOUR $ 440.00 — the one thing I told them to fix — my fog lights — were not even checked! ENOUGH gauging!
Crossing my fingers, hope in my heart… I called Charlie’s to ask him if he took hybrids! YEAH HE DOES! My Highlander will be in the good hands of Bill… the ‘motor cars guardian angel’. :)

After being referred to Charlie’s by a friend… I wont take my car anywhere else. Excellent service and unbeatable prices. Ive been taking my Jetta there for 3 years now. Best garage in the city. !!!

Okay, I was a little put off by the exterior of the shop — but honestly, this is the only place I will ever take my precious honda accord (’91 and still going strong!). I had noticed some clunkyness in the transmission, it was due for a bit of a check up, and Charlie’s is conveniently located near the Burrard bridge, so I figured I’d give it a try. I’m always worried about how honest a mechanic will be with me (I very obviously know next to nothing about the inner workings of my vehicle), so I was expecting the worst when they called me back.
Imagine my surprise when the mechanic told me nothing needed to be done! That’s right, nothing was wrong, although he advised me to replace the fan belt before winter. It’s an old car and I fully expected a long list of very expensive work. I asked how much the check up was (they did tires, fluids, etcetc) and he said, «oh, I won’t charge you». What?! Really?! Ohmygod.
I can’t say enough things about this place. Bill must be the holy grail of all mechanics, and I’ll be back for those new fan belts before too long.