Granville & Avery Automotive

Great work and great service from start to finish. Love these people — a shining company!

I’ve been taking my cars to Granville & Avery for many years and to Gerry when he was at Jericho Esso for a few years before that. Gerry and the staff there are trustworthy and won’t rip you off. Gerry won’t hesitate to let you know if it’s time for a new car. Their loaner cars can be a bit dirty, but they are a small operation so I’m ok with that. I just give the interiors a wipe down with cleaning wipes beforehand.

I have taken my car here three times and their service is stellar. They are excellent communicators, polite, fast, honest and patient with the mechanically challenged. They actually don’t look at you like you have two heads when you are explaining your problem. When its fixed its fixed. Each issue I have had is independent of the last. I have an old car (99 Honda Civic) so I expect the odd expense for tune-​ups etc. Honestly, I think you’d be hard pressed to find a better independent mechanic. They quote very conservatively for a reason (re comment below) because they’re wise enough to know that no one likes surprises. I have never paid more than they quoted me and I know enough less mechanically challenged people than me to confirm that I have never overpaid. Highly recommended.

Honest, professional, helpful, and fair.
We do our regular service with them. It has always been a very positive experience.
Highly recommended!

One of the very few auto repair shops who thrive on honesty and in the integrity of their work.
Avery auto repair shop is owned and operated by amazing staff who provide such honest service! They are by far one of the few inexpensive and reliable auto shops I have ever experienced! They take the time to explain exactly what they will do to repair or service your car. They break down the cost of parts and labour and answer any questions you may have without sounding rushed or in a hurry. Even though they are a very busy shop, they take care.
I called around to see how much it would cost to get the AC in my car fixed. The condenser was cracked and needed to be replaced. The total cost including tax and after the BCAA certified shop discount was approximately $ 530. Every other shop I called quoted around $ 700 plus taxes. I just trusted my gut feeling after reading various reviews and I’m totally happy! They did an amazing job and even provided me with a loaner car for the day! This is now my «go to» auto shop! Thank you Jerry, Steve, Mel, and the rest of the shop crew! :)

I took my car in for an out of province inspection and an oil change.
First, they’re a pretty large garage and could fit me in on short notice, and service was pretty quick.
Secondly (and most importantly!) they seem really honest. I’d heard horror stories about people getting slammed with unnecessary repairs because the shop just n uses the inspections to force people into repairs to make some more money. With them — no such thing. Another BC mechanic who had taken a look at the car a few months back had told me I’d probably need to change a brake-​pad or two for the inspection, but the folks at G&A could easily have forced my hand on this point, but were happy just doing their job properly, which is much appreciated!
The only reason I’m giving them 4 stars instead of 5 is that the oil-​change was pretty pricey.
All in all, I’m extremely likely to return when my car needs servicing.

A great, reliable, honest shop. Unicorn mechanics exist! Who knew?
The front ball joint of my girlfriend’s car broke last Friday night, ripping out part of the transaxle as the wheel came loose (thankfully at low parking speed, no injuries). We needed to find a garage in Vancouver open on a Saturday. Car was towed first thing in the morning, inspected, quoted, parts ordered. Car was ready Monday afternoon.
Mel and his crew are great to deal with, giving very clear guidance and advice, and really decent prices on parts and labour (a $ 100/​hr shop rate is very good, especially given the quality of service).

I’ve gone here a few times and I am so impressed. This last time my strut had broken and it was making an awful clunking noise. They replaced both struts and an engine belt (the whole device) for $ 1250. After they did the repair my car was not hitting impressions in the ground well — causing it to bounce. I brought it back and it turns out the frame needed to be realigned. They had to take it to a company that repairs frames. They adjusted the frame and guess how much they charged for that? 0. Sure there was no frame issue before the strut change, but they could have still charged me, they could have said I must have done something since the repair, whatever, but they didn’t.
The always take the time out to explain things and have great customer service.
Plus they have a curtesy car that you can use, but you have to ask ahead of time.
Love this place and highly recommend.

Just got a quote from here on my phone to flush and replace coolant {$ 79.00 many places including coolant) and recharge AC.{Kit is about $ 45.00 at lordco}. Quoted $ 375.00 plus tax. Not going to happen.

Easily the best experience I’ve had when it comes to mechanics. Mel has been my go to guy since I came to vancouver. Always honest, fast, and personable.

By far the best mechanic I have ever been to! As a female, I’m always skeptical of going to a mechanic alone — because most places will try to rip you off. But at Granville & Avery I’ve always had the best experiences. The mechanics are super nice — and VERY honest. They always take the extra time to explain things to you (without making you feel stupid!) and give you reasonable quotes and stick to them. Not to mention, if something isnt in need of an urgent fix they tell you. As an added bonus, they drove me back to work when I dropped off my car — sometimes you can even borrow one of their… AMAZING service. If I could I’d give them a 6-​star rating. I HIGHLY recommend their services.

If your looking for good mechanics/​garage to work on your vehicle. This is not too bad. I have had my vehicle serviced several months ago for a radiator that blew. I also asked if the main hoses should be replaced. They said no as there was lots of life left in them. Another shop could have easily up-​sell you the additional parts/​service. So you come away feeling that you getting exactly what needs to be done and nothing unnecessarily added on.
After the service was done and came back with some questions. These were answered and I learned something a little more about my vehicle.

Like Lori below, I want to thank all the honest comments below. I had a problem with my impreza where the «check engine», cruise, and traction light kept flashing. First I went to another car shop before hitting granville & Avery, the 1^st shop was nothing close to as good as this.
Very well mannered front desk, the technician was very friendly and informative. He obviously knew what he was doing, overall I was extremely satisfied with the service. That is why, I normally dont’ leave reviews, but this time I couldnt’ resist to give a 5 star review.
They charged me nothing in the end for the diagnosis, solved the problem and I walked out happily. By the way, I went to another car shop, that scam shop was going to charge me $ 150 for «Check engine» diagnosis, and $ 150 for cruise light diagnosis. Now you see why I am so satisfied with Granville & Avery Automatoive? They are very honest.

Much like other people that have visited here, I turned to Unilocal for advice. I am certainly glad I did because the comments run true during my experience there. Jerry at the front desk greeted me warmly upon arrival we inspected the car together with one of his mechanics. I explained the issue with noise coming from my brakes and immediately my car was hoisted and also test driven by the mechanic (who later did the work) to identify the exact cause. Within 15 minutes, the problem was found and an hour later the job repaired.
What other repair shops and my local car dealer (Mazda) thought was a brake pad issue, it turned out to be something different with the braking system. And it wasn’t an arm and leg to replace. Less then $ 250 later, and I had a repaired vehicle, rid of annoying noise and possible rid of a future accident.
Extremely professional and well run business. I felt comfortable from the start and paid fair value for the replacement part and service. I’d go back in a heartbeat.

Great place to take your car. I brought my Nissan in to get the brakes done, front and back, and it came to much less than I was expecting. Also, my side mirror was coming off and held on with duct tape until I could afford to get it repaired and they put a bolt in to hold it in place. A simple thing that helped out a lot and they didn’t charge for it. It’s a great place that I will be going back to for future repairs and maintenance.

I own a 1991 Suzuki Swift GTI. Black on black with the rally package etc. I love this little car. It is all heart. All 110 hp! In its day was a real screamer and handles like a go cart. Now 21 years old, there is some work to be done. I was very lucky to have met the guys at Granville and Avery. They are courteous, honest, very thoughtful and know their trade. Generally great guys.
For example: I had my transmission go which, basically for a car with a re-​sell value of $ 2,200, means the car is done. A new transmission is $ 5,000 as the car has racing heritage (believe it or not) and red lines at 7000 rpm and the transmission has to be a tank. Well they bartered with their supplier and got a brand new one (last in Vancouver BC) for $ 1,500.
Other little things, I came by with a wind noise and was opting for a new seal trim for the driver’s door. No worries said the mechanic and he took a hammer and deftly inserted and pushed and bent the door a bit and no wind noise and no charge too!
Lastly, I was coming back from Squamish doing my comfortable 150 kph and all of the sudden my engine went from that sweat tune to a bloody roar… took the car in and apparently I had bit a bump and the header had broken free from exhaust pipe so I was basically tracker pull, fully open exhaust. I was so loud people wouldn’t let me merge on Stanley park bridge as I was one of ‘those guys’ :) They welded it up for no charge and fixed my console too! Mechanic waited for me so I didn’t have to deliver the loaner first thing in the morning. I am not a morning person…
These guys are classic small business people. Doing it old school. Great service, fair and honest pricing and wiling to go the extra mile for their customers.

These guys were beyond amazing to me and my car! There were very friendly and respectful and as a young woman that is very important to me. My repair was done fast and they clearly explained what they were doing and the costing. I will continue to take my car there from now on. I highly recommend!

Based on advice from family members, I went to Granville and Avery to have my air conditioning fixed. Unlike many other shops, Jerry was willing to discuss the problem with me, based on my research of the problem, and his extensive knowledge of A/​C, rather than just assuming I knew nothing. They fixed the issue quickly, and called me to discuss their findings along the way, always laying out the scope of the work and cost, rather than just going ahead and making repairs.
I also brought my girlfriend’s car in to have them take a look at a strange knocking noise from one of the front wheels. Jerry spent time investigating the issue, taking the car for a drive and putting it up on a lift to inspect the wheel. He found no errors, and returned the car to us at no charge, saying that there was nothing to «fix», so there was no cost.
All in all, I find their service outstanding and their way of doing business refreshing. It’s a rare thing to find a mechanic that doesn’t seem like they’re taking you to the cleaners.

First of all, I would like to thank the honest reviews for the people who have written reviews for Granville and Avery. I picked this auto shop because of the 5 star ratings. Without people like you and your reviews, I wouldn’t have known where to go! I don’t want to get scammed, I don’t think anyone does.
I had an appointment at 8am, and right at 8am, they took my vehicle promptly. It may look like an old garage, but they have a waiting area with coffee, newspapers, and magazines. There were three older gentlemen, all in their uniforms, plus lots of plaques and certificates on the walls. They were more than eager to help!
I was told by my Toyota dealership that I would have to fill a bunch of fluids in my vehicle IE.) steering, brake, transmission fluid etc… and it would cost me around $ 400 plus more! Mind you, my car is 2007 with about 61,000 kms, never driven more than 15 kms to and from work… the gentleman said I might even need an engine flush! That’s when I knew something was up, and decided to check out a local garage instead.
At Granville and Avery, they told me nothing was wrong with my car, the fluids were fine, and told me to come back at 64,000 kms (other than my battery was slightly low). I even asked if I owe them a service fee, and Mel, the mechanic, said no. They could have easily charged me something, being a female and all! (I don’t know too much about cars.)
So in a nutshell, nothing was really wrong with my vehicle, and Mel was super honest, friendly and told me exactly what they were going to do for my next checkup. He had it all printed for me.
You guys made my day! I couldn’t have been more happier. I’m glad there are still some honest people out there, and not crooks that try to take your hard earned money! Thank you!

All my friends in Marpole go to this place. There are 2 men that seem like they are in charge, and they always explain to me what has been done to my car and what possibly needs to be done, and why they didn’t go ahead and do that more costly procedure this time.
They were recommended to me as trustworthy, and the first time I experienced it for myself was when I had a tire leak and (silly me) didn’t know there was such a thing as patching it. They were the ones that told me don’t have to buy a new tire.
Also, when my «check engine» light kept coming on, they showed me with a diagram how the belt may be a tooth off or something. I was impressed that they dignified me with a real answer, though I am not a car person.
Recently, my husband went to one of those quick oil change places, and they told us we had a leak that was going to take hundreds/​thousand dollars to fix. Granville & Avery said ‘Hey, look, a loose gasket. Nothing wrong’.
I admire Granville & Avery for their sincerity and professionalism, not just in the garage but with customer service in the office.