Granville Island Hotel

Horrible service, a very inattentive waiter was give more then one chance to redeem himself and he failed miserably, the manager was walking around and could not notice me trying to get service, un identifiable food served with my breakfast sat on a napkin long after my plate was taken and remained even after my beer which I had to order from another wait staff. I never received a side order I asked twice for. I received more than once the line I’m not your server! Who cares you work in the service industry !! Serve !

My family has traveled to Granville Island and stayed at the Granville Island Hotel for as long as I can remember, probably over 10 years now, for Thanksgiving. The hotel recently went through some remodels and the new side of the hotel is really nice. The service has always been excellent, clean rooms, great views of the water, the location is superb as it is in walking distance to great restaurants and the market, and the dining room is excellent. The only downside is over the last couple years we have noticed that elements we enjoy about our stay at the hotel have not been offered. This year they had closed the restaurant for a private event and our family was pushed into a corner with no view for breakfast. It is understandable to hold events, but when the room prices stay pricey and you’re not getting the full use what the hotel says they offer, it is very disappointing.

The room was great. The view beyond belief and the staff top notch. I have to give AJ and Apple special recognition for their help and kindness. They made it even more special

Out-​of-​town guests may be overwhelmed by the locale, scenery etc etc.. .. all that is Vancouver, but that should not cloud the fact that this place is in fact horrible: the most pretentious public place we gave ever been to.
I have never been bothered writing a review of anything, unless specifically requested to do so. Obviously, nobody asked me to write this review.
We, my family, live in Vancouver, very near the hotel. So we would like to frequent its truly fabulous terrace. However, the restaurant policy to demand unreasonable tips, arrogant waiting staff and just average food are such that we will never go there again.
Last time we were there, a few weeks ago, when I offered a minimal tip as an expression of my displeasure with the service, we were abused by staff and management as if tipping is an obligation rather than customer prerogative. They even bothered to tell us to leave the place after we already had gotten up and paid out bill. Laughable!!!

My husband and I were on anniversary trip. We absolutely love and adore the hotel as well as the restaurant.
The hotel is really clean and in a wonderful location! The staff is amazing; super friendly, warm, and welcoming.
We will for sure be back!

Absolutely awesome weekend! I took my man here for his 60^th birthday and the hotel gave us an absolutely amazing room. I planned the Romantic so there was a stunning rose, incredible chocolates and a yummy bottle of champagne. The girl who checked us in was amazing… she had long dark hair… I’m sorry I did not get her name! We had a romantic dinner at the Dockside restaurant and it was fabulous! Great table right by the window, scrumptious food and wine. The weekend could not have gone better. All the sunshine was pretty awesome too! I would highly recommend this hotel and restaurant! Thank you Granville Island Hotel!

Our room needed a serious upgrade. It was kinda shabby for this price point and location.
The location — being on the Island and on the water — is fun, especially for a Vancouver newbie, but you will probably want to go off Island for food.

What a great experience. We stayed only a few nights but would love to go back. The staff is friendly and helpful. The rooms are spacious and comfortable. The restaurant is wonderful. The food is well above average and the view of the marina and the city across the water is amazing and peaceful. I highly recommend their breakfast.
The Hotel itself is hidden on a great artisan community island but only minutes from downtown by car or water taxi. It is right there with some wonderful shops and the Market just across the island.
Well worth the stay!

They have free wifi and walking distance to the Market. The self parking is $ 15/​day.
They have an iHome and bring your HDMI connectors for your media player. I am happy that they didn’t disable the connector. I really don’t have any complaints. It is a good value overall. One of my minor gripes was that the hotel was under some remodeling. Gym was not in service and they gave this an older smaller room with popcorn ceiling. I complained and they gave me an upgraded one with a balcony. Check out my photo! Also, they have a restaurant that didn’t match the value of the room. If I could theoretically afford to eat at the hotel’s restaurant often, I would have stayed at a higher-​end hotel in downtown Vancouver. In my case, I ate at the Market (which is perfectly fine) and just had drinks in their patio. Oh and the patio does not close late because noise restrictions. I suppose that is a Canada thing.
Oh and check out my minibar photos.

Comfortable, clean, spacious hotel in a great location. Plenty of reserved hotel parking in the lot right next to the hotel (they charge a daily rate to your room). Easy walking to all parts of Granville Island. Great view of downtown.
The room: we had a standard room on the 2^nd floor. Updated interior. Comfortable king-​sized bed. Approx. 42″ flat panel TV on a dresser right in front of the bed with a decent enough channel selection. It bugged me though that the inaccessible channels were not hidden from view, so when you flip through the stations you keep coming across stations that aren’t part of the hotel’s channel lineup. Also many channels are just the standard definition version of its HD version (??). Basically the TV stations that are accessible to hotel visitors could use a lot of cleanup to make channel browsing less of an annoyance. Standard desk and desk chair. Additional sitting chair near the window. Refrigerated mini-​bar with selection of those tiny liquor bottles, soft drinks, water, wine and beer, chips, candy and other snacks. The mini-​bar is small and crammed full of stuff but with some rearranging you should be able to fit some small personal items in it that need refrigeration (like we did). Our view was of the restaurant/lounge’s outdoor seating area (that was empty and not used this time of year), and beyond we could see a couple moored boats, False Creek and the highrises of Yaletown… was a great view. Two of our windows opened (no screens) and we had them open quite a bit while we were in our room. The room does have an A/​C but we found it didn’t keep the room as cool as we would have liked… so having the windows open helped. There is a small safe in the closet. It was very quiet both during the day and at night, with occasional noise coming from (I think) seaplanes or boats. Included are both wi-​fi for wireless Internet and an ethernet cable for wired connections.
Bathroom: decent size. Modern toilet that flushes well. Glass-​enclosed large shower-​only stall with both a large regular shower head and a separate handheld low-​pressure shower wand. Towels are nice and comfortable enough. Typical selection of soap, shampoo, conditioner and other items are included.
Staff: all of the various front desk staff we encountered (I think three different people) were friendly and nice.
One afternoon we ate at the Dockside restaurant inside the hotel. We ate from the still-​extensive lounge menu as it was in-​between lunch and dinner. The food and beer (beer made on-​site) were tasty and the view of False Creek, Yaletown and beyond could not be beat. Room service from Dockside is available to the hotel rooms.
I would recommend staying at this hotel. The market, shops and restaurants on the island will keep you busy, and all are within walking distance of the hotel. And being near downtown the rest of Vancouver is within easy reach.

On our mother-​daughter trip when I was moving back to Vancouver, we were lucky enough to get to stay at the Granville Island Hotel. What a pleasant time, and stunning location right by marinas with some rooms even overlooking the water! From the friendly front desk man, to the cleanliness of the room, and not to mention the free hotel bars of soap and bottles of lotion that I collect, everything factored into a superbly enjoyable stay. I really like, especially in hotels, when the front desk people are legitimately friendly, and not super fake and over-​the-​top formal.
The room was set up with two queen-​sized beds, a sleek TV, mini fridge, big window, dresser drawers, and a pristine bathroom with a rainshower!
They offer parking spots to guests, and the hotel is in close on-​foot proximity to the market and several bars and a handful of performance venues.
Whether you are a tourist, local Vancouverite needing a place to stay until you move, or looking for accommodation for your family visiting town, definitely check out GIH.

Very mediocre for the price you pay, the rooms are small and you need the key to access the elevator when you come down, WTF? The location is definitely perfect for a romantic getaway. The beds and bathroom are clean and on par. I’m surprised they are still promoting free-​wifi as a sales point. It’s crazy if you have to pay for wifi these days in general.

You can’t beat the drive and the view when cruising on this mini-​island, esp. w/​the views from their restaurant. Been renovated past few years. Looks higher-​end though not 5 star.
Washrooms are discrete and hang a left front the entrance, which fortunately the front desk is hidden on the right side so no one will ever see you from the lobby.
But the bad part of the men’s washrooms is that it’s awfully narrow and tight. Nice furnishings and all, and even the stalls aren’t as generously spaced ;(

Rooms are clean if you don’t have a dog room. You will know it if you do since they are «tiled.» The bathrooms designed to accommodate dogs, smell like wet fur which is dreadful, and I have to question the overall cleanliness of these rooms. I have no problem with dogs, just not if I don’t have one or if I’m paying to stay in a room without a dog smell. I also don’t appreciate a maid spraying air freshener in the bathroom and denying the presence of dog, even if that’s exactly why the rooms smells «off» in the first place.
If you get a regular room, you are fine, but having to request that afterwards is not cool in my books.
Most staff are quite friendly and nice. Bathrooms in lobby ok.
Shower head amazing, but no bath in these aforementioned rooms. TVs way too huge for the room.
Skip the extremely disappointing continental breakfast.
A fine hotel for conferences, however.
Sadly, the drive leaving GI after an event on a w/​end makes this place not worthwhile in the least. Parking is at a premium, too, even for hotel guests. Not a great way to end a stay.
View is quite pretty, but as a visitor, I would still prefer to stay somewhere comparable dt – without dog rooms. Still, the rooms are quiet overall, and the beds are comfortable, albeit, with huge neck-​straining pillows.

Our friends Sheri & Michael chose the Granville Island Hotel for the location of their wedding ceremony and reception. We enjoyed staying at the hotel (the rooms and bathrooms are gorgeous) and attending the special event. The hotel is a great venue for weddings. And being so close to the public market was a perk as well.

Spent a nice evening at the GIH celebrating our anniversary — did the Aqua Bus over to Yaletown for dinner and then, as part of the package, picked up a show at the Arts Club theatre, a 5 minute walk away. This is a lovely hotel with jaw-​dropping views of False Creek and the boats. The weather was sunny and warm so it couldn’t have been much better. The room was small but had a cozy King bed and a nice flat screen TV so the amenities were OK. Bathroom was nice — nothing bad, nothing good. Service at the front desk was fun and courteous — they even asked whether or not we enjoyed the show. Nice touch! Andrew and Kim were really nice contact points in my calls there to firm up our stay and they were flexible and helpful with putting together a package for us.
As part of our stay — room, theatre tickets — we also got vouchers for breakfast. The breakfast was really quite average as my partner and I both ordered omelettes (shrimp for me and one regular omelette for her). These were really quite dry and disappointing but the coffee was good the view was spectacular.
Would we come back again? Not sure actually with so many other great spots in Vancouver but it’s definitely worth the experience. Make sure you get a room with a view and do explore the dining spots in Yaletown.
I struggle to give this anymore than an average because of the cost and the meh breakfast… still, the room was nice (small though) and the front desk gang were awesome.

The patio is delightful for a thin-​crust pizza lunch beside the marina on a sunny day (for this it would get 4 stars).
The location on the water is good but pretty much moot if you are mid-​restaurant. The food is good but not exquisite by any means. If you’re enjoying a leisurely dinner, be prepared to cab back to town or check the aquabus schedule.

If you MUST stay on Granville — then you really need to stay here. Kinda average. Rooms are cruise-​ship small, bathrooms are mediocre and the hotel overall is hard to peg as any type of «star.» In terms of gym, I wound up forgoing the hotel gym (ahem — more like a room with a bike) and walked half a block to the Granville Island Community Centre, where I paid $ 5.00 and worked out in above hotel grade facilities.
Again, if you MUST stay on Granville Island then your options are limited.
Drink alot in the bar — pass out with your feet hanging over the bed, wake up at 530 and go the the Community Centre to work out.

The Granville Island Hotel is basically your only option if you plan to stay in Granville Island. It’s a bit pricey and their gym facility is pretty terrible and difficult to find. They don’t have a pool, but they do have a whirlpool and sauna to melt your tensions away.
The rooms are pretty standard with a lovely view of the ocean from one side. They also have a brewery on site that makes delicious beer and a large restaurant, patio and bar space for conventions and guests. Their conference rooms are also very roomy with lots of light and great catering. The service I’ve received from staff has always been very pleasant.
I should warn the hotel isn’t quite as beautiful as the website suggests, but it’s still a great place to stay.

The Granville Island Hotel seems to emanate a calm, friendly vibe. I’ve never stayed here, so I can’t comment much about the rooms, but I’ve always enjoyed coming here for events.
It’s very small, for one thing, which makes it easy to find where you’re supposed to be upon arriving. The conference rooms are all on the ground floor, and they have lots of windows to let in the light and let you gaze a little on the scene outside. (Gauzy curtains provide shade, and are so much nicer than Venetian blinds — who invented those atrocities?) I never get that «trapped in a conference room in Hotel Nowhere» feeling.
And I guess this will depend on your organizer/​host, but they serve a strong cuppa coffee here, and pitchers of water come sensibly garnished with lemons.
There’s a decent restaurant/​pub out back — a little touristy feeling with the nautical theme, but a fine place to sit back with a pint of microbrew.