Holiday Inn Vancouver-Centre

Great location and friendly staff. Everyone was very helpful after a long stressful airport experience. Best Holiday Inn I’ve stayed in so far.

This property was recently remodeled. The room was nicely sized (King with balcony) and also had a fridge. My room also faced south which is away from the city, so the balcony wasn’t the best. I actually really liked the location. There’s a few Thai places on the street and little cafes and shops. It’s also very close to the Subway, which is very convenient. It’s about a 1.5 mile walk to Granville Island too, which is nice if you follow the parks along the river. While this isn’t in the city proper, it’s plenty close to everything and was decently priced. Pretty solid property.

I stayed at this hotel for a couple of nights prior to a cruise. Although the hotel is not right near the cruise terminal, the hotel does have a cruise package with a shuttle bus, or you can very easily get a taxi or take public transportation. Our room was in good and clean condition. We were right near the elevator but never heard it. Internet was a little slow for our iPad. There are many restaurants in the neighborhood. I felt safe walking around even at night. The staff at the front desk were very nice. They broke our bills for change, they made a reservation for us for a city tour, and they gave us directions to our other touristy spots. I was a little annoyed when I asked for a recommendation for a restaurant for dinner, and the staff member rambled off a list of every restaurant in the neighborhood, and I did not know if they were actually good or not. In-​room breakfast was expensive for a the cheap ingredients.

Very friendly staff. Right next to Vancouver hospital. The parking is a bit steep at $ 17. Hotel is 10 minutes drive from Stanley Park and other attractions. There are lot of restaurants nearby the hotel. Rooms are pretty decent. The one we were in had a small balcony with view of the bay. Pretty good sight.

VERY friendly staff! From the cleaning staff, to the room service delivery, front desk and even repair man (drain in sink plugged), we could not have asked for more. Also super clean everywhere :) we are pleased.

Friendly and helpful staff at front desk who try hard to accommodate the requests of the guests. Rooms are spacious and very clean. High speed internet is complimentary and works well. Hotel is very well located near the Canada Line and several bus
well as near to the lovely walking trails along False Creek. Only negative for me is that there is no safe in the room.

This Holiday Inn is pretty nice. There isn’t a Hilton nearby, so this was my other choice in hotel. The last time I checked in, the lady at the front desk gave me a welcome bag of potato chips and a bottled water (maybe that was part of the Priority Club perks). They have recently renovated (last year), so the lobby looks nicer.
They have free wifi, but the internet can be pretty slow. There’s no microwave or fridge in the room. There are plenty of sushi and Thai restaurants nearby. Tim Hortons and Shoppers are a couple of blocks away.
There’s a restaurant inside the hotel that I’ve never tried. I did stop by next door at the Golden Great Wall Szechuan Restaurant and their beef noodle soup was pretty tasty.

First trip to Vancouver and stayed here cause we planned on drinking a lot. The price was great and the room was way better then I was expecting it to be. Room was spacey, clerks were real nice. I will be visiting Vancouver a lot more and will consider this next time I’m in town

probably not the most modern looking lobbies out there, but it’s homey if that makes sense, comffy sofas and though it’s in a busy area, not much to do here if you’re a tourist other than eat. No shopping or attractions.
But i do prefer its own parkade, and of course their washrooms, shared w/​their restaurant.
quite clean, and discreet too if u’re in a jam.

Upon check-​in, I found that the rate they were charging me $ 10 Canadian over what I was quoted during reservation. The manager reversed it but it did not make a good impression on me.
There was no business or club lounge — which I usually use in the morning as Priority Club Platinum member in other hotels for coffee in the morning. As result, I had to rely on their restaurant for breakfast and paid for it… not very happy about that. The restaurant opens at 6:30 am and kinda late for the east coast person…
They were doing construction there at the time of my stay so the only elevator was very slow.
This is not your luxury hotel and don’t expect a lot of extras — but it is okay with fairly clean room. Nothing to write home about.

2.5 Stars in reality
We picked this Holiday Inn because it isn’t very expensive and is conveniently located. The room was a decent size and clean.
PROS:
– Recycling bin in the room. Go Canada!
– Easy to get downtown; we did it by car and bus.
– Nice view of downtown skyline and mountains in background. Well, we had a room with a view, but everyone can see it from the parking garage.
– Sink in the bathroom, not separate and facing the bed. Read my hotel list and you’ll see how much that means to me! An Extra Star just for that!
CONS:
– Our room was by the elevator and we could hear it beeping all the time. I guess it’s the usual cheap hotel thin walls.
– Slightly scratchy sheets.
– No fridge or microwave in the room. In this day and age? Come on!
– 75 cents to make a local call. Which of course I didn’t know till we got the bill.
– The adjacent parking ramp is not actually owned by the hotel (see Mandy H’s review for an elaboration of the confusion). I think it is a public garage also used by the hotel. Having to use the garage added to the cost of the trip but it was nice we didn’t have to deal with trying to park on the street. Also, when you pull up to the hotel there’s not really a good place to leave the car while you check in.
The hotel is connected to a restaurant and lounge that we did not try. Broadway is a busy street and there are several restaurants, bars, coffee shops, and a drugstore within walking distance. There were free water bottles in the lobby one day. No issues with staff. Overall my experience with this Holiday Inn was OK. Not bad but I don’t think I’d want to stay here again.

There was nothing to brag about this hotel, but it did fit the basic criteria. Room service was excellent, but the food was so-​so. It was located in the heart of downtown Vancouver and it had a beautiful view! I didn’t have time to go to their «Amsterdam» type coffee shops, maybe next time. Other than that, Beautiful British Columbia lives on!

WORST hotel experience of my LIFE. and trust me, I’ve been to many.
The staff there almost go OUT OF THEIR way to make the guest feel stupid and uncomfortable.
We parked in a pay lot under the hotel that said, «Holiday Inn additional guest parking» — when we told the guy at the front desk, he says, «oh, yeah, hope you don’t get a ticket. he, he. that’s not our lot.» And we’re like, ‘umm, it says ‘holiday inn additional guest parking… how is this NOT your lot?” and he replies, «yeah, that’s just the name of the parking company that owns the lot, as well as the name of the hotel. it’s just a coincidence.»
(mind you, the logo was the same on both, also — WTF???)
Hunny and i ordered room service breakfast (NOT included — it was 27 dollars for toast, juice and fruit! wow!) and my toast came soaked in butter when i requested it be ‘dry’. not a hard request when it’s one of 3 things included in the breakfast. When i called down to room service to get it replaced, the «gentleman» on the phone replies, «well, you didn’t ask for it dry, so, ugghh, i guess, well, this is the only time I’ll do this.» I WAS SHOCKED. isn’t customer service your JOB?!
At check out, we brought up the fact that the dollar’s value had really slipped, and how terrible the US economy is right now… and the guy at the front desk actually had the nerve to say to us, ‘what, so you think the dollar should be worth MORE than the Canadian one or something?’ like ACTUALLY picked a fight with us!!! holy hell!
The «queen beds» are glorified twins — hunny and i were so crowded sharing a bed it was RIDICULOUS. it is NOT downtown — a ten dollar cab ride to the middle of the city (Granville street and Robson) and it’s still priced similarly to some of the finer places in the city.
I HATE giving one star to anything — truly, check my other reviews, but i canNOT in my right mind give this hotel anything higher, after the experience we had. I left feeling dirty and mistreated. A hotel stay should be an EXPERIENCE, and this was just that, only an extremely NEGATIVE one.
My advice — spend maybe ten bucks more a night to be downtown, and get the amenities like inclusive breakfast and parking, actual glass cups in the bathroom (not Styrofoam), walking distance to hot spots (Yaletown!), and quality customer service. This place is the PITS.
(oh, and it smells of manure. sorry, but it’s true.)

Wow. Wow. WOW. Such a great deal being downtown. Nice rooms, friendly staff, and best of all– I LOVE the indoor pool surrounded by full-​length windows overlooking the city. We had to call last-​minute for a hotel and they were the only ones that weren’t booked full and with a reasonable rate. I definately recommend this hotel.