In-Touch Chiropractic

Just a sales grab.
I have ended up here accidently 2 times.
Both times I booked an appointment at a trade show where this Dr had a booth
They did a back scan which of course can out all red and told me I needed a chiropractor.
The exact same thing happened BOTH times I showed up to the office for my appt.
The Dr takes me into the office asks a bunch of questions which basically guilt you into saying yes.
He then makes you lie down and feels your spine for about 30 seconds
After he sits you up the Dr says X-​rays are needed… Only $ 30 each
Sadly I fell for this the first time and ended up spending 200 bucks on my initial consult again and nothing ever came of these so called necessary X-​rays
2^nd time the EXACT same scenario but I was wiser and said no to X-​rays
He did nothing else offered nothing else
I’ve been to other chiropractors and never has anyone else said X-​rays were a must or not helped me in every visit.
This Dr is adding so much unnecessary costs.
After leaving the office I felt scammed not helped!
Do not recommend!!!

Same as DuaneBear N. I had to terminate the plan due to change of work. And they contact me later declaring I have outstanding balance not paid. But I’ve calculate the amount and I have paid more than the adjustments I got.
The doctor himself is nice and helpful. But the business is too pushy and greedy. And I feel the X-​ray they’ve shown as exaggerate the condition of my spine in order to get me sign up for the 4k plan for 6 months. Not recommended.

I have nothing bad to say about the doctor who has actually helped me get better. But the business practice they have is to be questioned. I had to end my plan treatment with them as my scheduled changes 4 times a year. Their hours are very limited. I thought my account was paid up and after advising them on the business hours, it was all done.
I received a call a week later to advise me that I has an outstanding balance of $ 270 and change. In my mind, I started to calculate the amounts and technically, they owe me two adjustments. After about 20 mins of chatting with them that something was not correct, I figured it all out. When I signed for the new contract after the first year of treatment and paid full price, I renewed for another year but with a discounted rate. The treatment was great and wanted to continue them. As my work scheduled changed, the business hours no longer worked with me and I was forced to search for a new doctor. However, since I had to cancel treatments, all the previous treatments that I had at the discounted rate are now being billed full price and have to pay the difference on 26 treatments.
All the reviewers are correct with their reviews. Great treatment and good care but very bad business practice. Avoid them at a home show. Do your research and ask a lot of questions. I wish them good luck in the future.

Very disappointed with a service that seemed self serving. Pushed very expensive plan. 5g for a year, Payment plan. Others in the same business told me they have heard of such practices and felt they gave a bad rap to the chiropractic business. Turned out they shouldn’t haven’t even been touching me. My doctor said no manipulation. My cervical stenosis was made aware to the chiropractor, but I feel the need for money was more important.

Treat me not milk me!
Advance sales technique 101! I was told the initial consultation is free, after I walked out from my 1^st appointment my pocket was $ 200 less! Not only that… they keep pushing for more and more appointments while my back pain is getting worst.
The story begin on Dec 10, 2012 Monday. I walked into their office and asked about their fee. I was told by the office manager. «The initial consultation is free. But if you need an exam, there is a charge. And depend if you need X-​ray, the cost will be different. Each session of treatment is $ 45. I grab their business card and left.
Thursday morning, I called to make appointment. And saw the doctor at 4:30 PM. As my feet was half in the mud, explaining my pain history. The doctor introduce the exam fee «$ 80». And later on ask me to take X-​ray. And each shot will be $ 30 and he need «4» shots. So I talked with the doctor for 10 minutes. And taking X-​ray photo for about 10 minutes. I’m done. And I was charged $ 200 I was given a paper that says «The doctor will give you a verbal report of your exam and X-​ray findings. This appointment will take 10 – 15 minutes.» I still have this piece of paper in case one day, I need to go to a court to prove my innocence.
Dec. 17^th Monday at 5 PM is my 2^nd appointment. I arrived 10 minutes early. And waited and waited to 5:30 PM. I finally see the doctor. The doctor said that he reserved an appointment for me for next day Tuesday 5:45PM. I told him next day, I can not come because 5 PM I have another appointment. The doctor insist I come the next day and ask «Is your other appointment so important?» I’d like to change but it’s an important appointment. They insist on 5:30 PM next day. And would not ok any other time! And I can not change my other appointment. For about 3 – 5 minutes, it was a very awkward and strange moment. So the doctor won’t go over the finding and X-​ray. Instead made me make another 2 appointments. And he will go over the finding on the 4^th appointments?!
My 2^nd appointment instead of 15 minutes going over the finding. I was sent to the adjustment table. He touched my back and cracked my neck. Done in only two minutes! I was charged $ 45. However, I was hoping to know about his finding and see my X-​ray photos that cost me $ 200 last week.
The 3^rd appointment is Thursday dec 20, 5:30 and the 4^th appointment is jan 8^th 5:45PM. Before I left their office, the receptionist still trying to push for the next day 5:30 PM appointments saying that it’s very important. I asked her. How long would it take? I got the replied «15 minutes, sometimes 30 minutes… could be 45 minutes.» And I replied to her. «I thought you guys close at 6 pm.» She became silent for a moment and replied «We like to group appointments together.» Apparently, everybody in this office lie!
Next day morning, I got another phone call from the office manager. «Oh, we have an appointment open up for tomorrow 5:45 PM. Are you able to make it?»

I met this so-​called Chiropractor three years ago at Costco. He was doing a «free demo» and as my neck had been bothering me I got him to check it out. He could see there was obviously a problem and told me I could easily arrange an «appointment» and the first session was totally free.
I booked the appointment and after waiting 20 minutes I was herded into a room with 8 other sheeples. This so-​called doctor (note small d) started giving the Jim Jones style lecture session featuring graphs, charts and scary photos of what will occur if one does not sign up for his chiropractic voodoo. It was all about the money (Ahren must have sat through Jerry Maguire a few times) as he proceeded to list his annual rates which was up to $ 5000.00 per year. I never did get any treatment during this initial session but was told to book an appointment for his hands on miracles.
I came back a week later and had to pay the regular rate up-​front although I was covered under the Premium Assistance Plan. I was told that I could contact Health Insurance BC to get back this money. This is the first time in the over 25 years that I have been receiving chiropractic treatment in BC that I was told this bunch of malarkey.
I waited 30 minutes to see this charlatan and he had me on a treatment bed out in the open with 3 others in beds next to mine. He proceeded to process each person and I felt like I was in Chiropractic Jiffy Lube rather than a health care facility. The treatment was mediocre and two days later my neck was actually in worse shape.
I booked another appointment the next week and when I saw this slick he told me that it was probably something I did and that I really should look into his annual treatment program. I just told to fix my neck now and do it right. Again it was another half-​assed half-​hearted treatment and a few days later same problem.
I ended up going to see my original Dr. where I lived which was a three hour bus/​ferry ride away and with one real session I was back to normal. Of course, being the honest /​trustworthy person my original Dr. suggested I see a RMT for a couple of weeks on my return home.
This A. Roy character is a real smooth sales person and I could definitely see how Hungryj O. would be charmed by this mountebank.

My RMT has mentioned many years ago that I should try going to a Chiropractor. I didn’t know anything about it and I was a chicken. I had a lot of «what ifs» thoughts thinking… what if he breaks my back or what if it hurts, etc.
Then last year, because I knew that I was getting older and I think it’s about time to really listen to my body. I was only 29 years old but the pain on my left side is just unbearable sometimes. It felt like something is totally wrong and I really needed to get it checked.
It was at a event called Eat! Vancouver, it’s pretty much self explanatory. But they also had health related booths promoting their services such as accupuncture, chiropractors, lazer treatment, etc. I saw this booth that was kinda busy; they were giving away free spinal scans. Score! Gotta check it out. I was greeted by this snobby looking desk lady like she wishes she was somewhere else. But that didn’t stop me. She did my scan which only took less than 30 seconds. The results were printed out and this charming man (Dr. Ahren) came over to greet me. I looked at the scan result and it was embarassing. There is definitely something messed up about my left neck and shoulders. He looked at me and asked me what I should do about it. I told him that I should be treated! And that’s what I did!
He suggested that I should visit him twice a week for at least a year. It was a commitment for sure because I work so much. It wasn’t an easy task but I was determined to get better. So my first treatment was actually not bad at all! I laid on my tummy and he added pressure between my shoulders. Then I sat up and he worked on my head/​neck. I just learned to relax and it only takes than a minute for all that. Surprisingly, after a few weeks, I noticed a difference! After 6 months, I felt like I don’t need to go to a massage therapist anymore! Now it’s been 13 months and I feel like I’m 80% better but I still need to go once a week. If I miss a week, my body starts to act up. I will continue to go for as long as I need to.
Btw, Dr. Ahren is great. I feel like he reallly cares about his patience. If he had more time, I’m sure he would love to get to know each and one of us better. But his schedule is very limited to only working Mon-​Wed and Thurs. As for the secretaries, one girl is super nice and professional and the snobby one (is on maternaty leave right now) so there is a temp girl right now. The temp girl is alright, she said something last time that really offended me but I think she just needs to work on her customer service skills a little more.
Other than that, I want to recomment Dr. Ahren to everybody!

Came here with my boyfriend and it was our first time consulting a Chriopractor. Presented with persistent and worsening lower back pain.
They did some scans of his spine and a few range of motion tests as well. The chiropractor here was very friendly, down to earth, and approachable. He was open to questions, was not rushed, and went through thourough explanations. Being in the health care profession I can truly appreciate how he used simple terminology to explain what could seem complex to a non-​health care professional.
I would recommend this place if you are looking for a chriopractor in the area. Located in City Square Shopping Centre. The entrance is at the left side (EAST) and at back of the food court, then up the elevators.