Make It Fit Alterations

STAY ABSOLUTELY AWAY! I brought in 2 brand new shirts to be shortened at the bottom. Fifty bucks cash paid up front (my mistake), They said one week. I went to pick-​up the shirts a week later, they hadn’t started. When I came back a few days later to pick them up, one side was longer that the other and the shirts did not close even. SLOPPY AND EXPENSIVE. These people have no clue! 2 garments that will never be used. SHAME ON YOU!

Took in two pairs of jeans and two pairs of exercise pants to be shortened. One pair of jeans and one pair of exercise pants were shortened to the length I asked for; the others were more than an inch off. Workmanship is fine, but they’re not very good at measuring… I won’t be going back.

I’ve been here a few times before to get my black dress pants hemmed many many years ago. In the past, it’s always worked out okay for me so naturally I thought to come here to get my maxi dress shortened before I took off for Hawaii last month. What a mistake!!!
I dropped it off on a Thursday and picked it up on a Saturday to do a simple hem on a cotton maxi dress and change a zipper. I’m attaching photos so you can be the judge. Please, tell me I’m not crazy to think that $ 89.xx is TOO EXPENSIVE for them to shorten my COTTON dress and to reattach my zipper? Um. I’m pretty sure I told them that the zipper wasn’t working out for me. It was a really cheap dress from Hawaii and I wanted to change out the cheap zipper for another. They literally just reattached the zipper I had on the dress to begin with, and they didn’t even do that well. They ended up folding over the zipper and sewing it down because when they reattached it to the dress, the zipper was «too long». And because it no longer zips up all the way to the top, and they did not reattach the hook and eye, it will unzip if I move too abruptly. Seriously, they made it worse, if that’s possible and I wish I never asked them to change it out.
On to the cotton maxi dress. I could have done a better job. It is uneven, it is messy. There are threads poking out from everywhere and because it actually started to come undone within an hour of wearing it on my way to the airport. The entire time I was in Hawaii I could only wear it once because the threads kept coming undone and I was tripping over it so much that I was afraid I would ruin my dress even further. I took a closer look and it was as if they had someone with no experience attempt to learn on my dress. Seriously, how are these ladies in business?
Make It Fit??? Please, do me a favour and rename yourself, Make It Worse. At least then I could’ve given you another half star for the heads up and your honesty.
If anyone else has found a great seamstress, please let me know! I’m actually considering to get a sewing machine now. At $ 149.00 I would much rather hem my dresses myself than to hand over my cash to someone who won’t take their profession seriously. I just really don’t know who to trust anymore.

I took in a bridesmaid dress and gave them very clear instructions on how to do the alterations — I even had them repeat the instructions back to me. No one there speaks proper English, that should have been my first clue.
They ruined the dress, custom $ 140 dress — the bride was furious, had to purchase another dress 3 days before the wedding. They then refused to refund my money and kept saying «business is business, that is all we can do» and refused to have the owner contact me.
Absolutely horrible! Keep your clothes away from these morons! Terrible English, terrible sewing skills — the hem they ended up doing wasn’t even straight.

Brought a pair of dark pants to hem, they did a decent job — straight on one side but imperfect on the other. Fortunately can’t tell from afar, and it was cheap 9.44 total incl tax. I would not bring my expensive items here though. Convenience was nice, right off the parking lot underneath the Gap.

I brought a new suit jacket to Make It Fit to have the shoulders brought in. I didn’t Unilocal the place first, and in this case I’m glad I didn’t. Unilocal had already taken me to Oakridge tailors, who quoted me about 200 $ And told me I should have gotten a smaller jacket. Not being one who stomachs drivel from idiots willingly, I moved on.
I figured that Make It Fit does a huge volume in a mall that has a number of premium stores and so they were likely to do good work, and I was not mistaken. Add to that the fact that they work quickly and you have a recipe for success. My jacket was done in 3 days for $ 65 and the quality is flawless.
Sometimes the customer isn’t right — sometimes customers are dim-​witted. Don’t let a couple of nasty spite posts here fool you — this place operates on a mass scale and the fact that there are so few reviews speaks volumes: most of us recognize a sweet secret and don’t always want to share. You’re welcome.

I had a pleasant experience. I was told my 2 pairs of pants would be ready the following day at 1pm and they were. The price was good. The quality of alterations was good and exactly what I wanted. I will definitely use again.

I recently took five pieces to have repairs/​alterations done. Their prices were really good and they promised quick turn around. I was quite pleased until I went to pick my items up; of the five, only one was acceptable and that’s only because it doesn’t take much skill to sew a straight line. They missed a section of a double stitched hem, and their hand stitching on three of my repairs was amateur and obvious. I guess I got what I paid for! I will not be returning.

So I had a pair of pants altered but when I returned a week later to pick it up, I tried it on to make sure, and it wasn’t the fact that it was off by an inch, but the lady (suspect it’s the owner) had the adacity to charge me AGAIN for fixing this.
i explained that if she did it right the first time, then we wouldn’t be arguing over this. Luckily, I hadn’t paid for this yet, so it was either I take off or she re-​do it to get her $$.
Then i asked where is the customer service and «customer is king’, so she finally relented. I’ve gone there before a few times with no problems but this really was the turning point.
Won’t ever go back there again.

Where to go for basic alterations after shopping @ Oakridge mall? This is the place to go. Don’t walk too fast or you’ll pass them right by! Hint: Look for «Baby Gap» and it’s left of it and down the escalator in a hidden nook.
Their basic hemming starts @ $ 10 + tax– not the cheapest but not the most expensive. I believe they accept cash and debit only.