St. Regis Hotel

Christmas week 2015 in Vancouver, and the St. Regis was perfect. Free cooked-​to-​order breakfast and servers a delight. Front desk (particularly Casey, Jordan, James and Chris) were exceptional. A few easy blocks to the Pacific Centre, Canada Place, and The Centre (where the Goa Ballet’s rendition of The Nutcracker will lure us back again). Special note about the housekeeping where Jeanine on the 3^rd floor did a flawless job; we’ve never stayed in a better-​maintained hotel. Sports bar wonderful, particularly the sliders. Okay, our (two) rooms were a little noisy, but get a suite up high and it’s not bad. They’re putting in a new elevator, so any comments about it being slow should stop.

We stayed here for two nights over Thanksgiving weekend. Front desk staff and bellhop were extremely helpful and courteous, as were all other members of the staff we encountered. Rooms were clean and well appointed. Location downtown was super convenient and close to everything.
It took us a while to figure out parking, but it didn’t turn out to be too complicated. When you arrive, pull up in front of the entrance and pop in to grab the parking pass that lets you in the garage just down the street on St Regis Lane.

From the moment we stepped into the lobby, service was top notch here during our entire stay.
(SPOILER ALERT. Skip the rest of this paragraph if you like pleasant surprises!) Our luggage was immediately tended to before we even started checking in. Check in process itself was quick. We took the slightly slow but very pretty elevator up to our floor. When we opened the door, we were actually kind of scared as the lights were all on and there was music playing in the background. We thought we got checked in to another guest’s room and was ready to be greeted by a half naked man in a towel, but then we saw our bags aesthetically placed around the room and realized the luggage guy had beat us to our room and even turned on some nice instrumental music to set up a calm, relaxing ambiance. Wow. I was impressed.
The room itself was clean and extremely pretty. Love the tall windows with a direct view of the street. Morning coffee sitting by these windows was quite the experience. I highly suggest closing the blinds when you change/​sleep though ;) Room space was a bit tight, according to my boyfriend, but I found it quite sufficient. Bathroom was clean and pretty too; though I’m not too thrilled to find our coffee maker in the same room as the toilet… Bed comfy. Free Fiji water and chocolate each day; the latter was surprisingly good. Complimentary breakfast downstairs too, and it’s made to order! Meaning fresh hot eggs any way you like. No stale buffet foods here!
Now the cons. Parking was such a pain! It’s in a separate building, which means you gotta walk a bit to get to and from your car. We were there in January, so needless to say, our walk wasn’t very enjoyable. Also, when we first got there, there was no directions at all telling us where to park our car for check in. We ended up illegally parking on a busy street before sending someone in to get a parking pass so we could get into the garage. You might want to ask about this if you’re driving there, especially if you’re alone. Lastly, they are very strict on check-​out times here and will constantly remind you you’re late if you are. Understandable, but we were trying our best and each phone call and visit only slowed us down even more. Plus, it kind of leaves things on a sour note. We were about 30 mins late. Other than this, the rest of our stay was quite enjoyable.

I made a last minute, unplanned stay here on a US holiday weekend. I was missing a few things like toothbrush, phone charger, etc but the staff was extremely helpful with everything I needed. They also gave me lots of great advice on things I might be interested in around town. The room was compact, clean and functional while I think the price might have been inflated a little bit since it was a holiday weekend (not unusual in my experience). They are also biker-​friendly, sponsoring the Vancouver to Whistler bike ride and have bike storage. The hotel is on Dunsmuir St which has a major, 2 way, protected bike lane also. The included breakfast food from the St Regis Bar and Grill was kind of meh but I won’t hold it against them as that review can be done separately and most free breakfasts are not mind-​boggling.
I will definitely stay here the next time I am in town.

The staff at the St. Regis hotel were very accommodating. They went out of their way to make our stay as comfortable as possible. Given the chance, I would stay here again. The location is great. It’s only a short walk or drive to almost all the main attractions downtown.

Excellent service and wonderful hotel! This place is highly recommended!
Amazing service! We asked for dinner recommendations and got to view menus for downtown restaurants. Concierge even made reservations for high tea and was verrrrrry accommodating. Very personal and love how they greet us by our first names!
Made-​to-​order hot breakfast everyday is included. I ordered a veggie cheese omlette with gluten free bread and fruit with a pot of coffee! Delicious and all inclusive!
Fiji water bottle and chocolate on bed everyday
Gym passes to Steve Nash Gym right across street. You can even take classes at the gym including yoga, spin and group exercise!
Amazing location! Centrally located downtown and is within walking distance to most attractions.
The rooms are a bit small but that’s the only downside. AMAZING boutique hotel, do yourself a favor and made a reservation here!

Awesome hotel. It’s right downtown within walking distance from everything. 5 minute walk to Gastown. 10 minute walk to Yaletown. 10 minute walk to the arena. Right by Granville and shopping. It’s a cute little boutique hotel. The rooms are updated with heated tile in the bathroom and TVs with cable. You get free water everyday and the gym two buildings over is free, some Steve Nash facility. The amenities are nice and the staff is extremely helpful, probably the nicest I’ve ever seen. We had a thermostat problem in our room and they fixed it right away. If I ever return to Vancouver I would definitely stay here again.

When we travel, we don’t need much from a hotel since we don’t spend a lot of time in the room. St. Regis was an inexpensive option that exceeded expectations. Nice, modern room and an extremely friendly staff, who were very helpful and genuinely concerned with our satisfaction. Free WiFi and breakfast to boot. If we’re back in Vancouver, we will definitely stay here again.

We had great service, umbrellas and parking included included. Best free breakfast and fitness center access I’ve ever had at a hotel.

Ein tolles Hotel für einen schönen Stadturlaub. Von außen wirkt das Gebäude etwas antik — aber von innen sind Zimmer und Ausstattung äußerst modern. Besonders erwähnenswert ist die extreme Sauberkeit — ein so penibel gepflegtes Hotel habe ich noch nie wahrgenommen.

Pretty solid hotel.
1.) Excellent free breakfast made to order. I’m not talking the crappy continental stuff with cereal boxes and pastries, but a real breakfast with eggs, potatoes, orange juice, and BACON.
2.) Free wi-​fi!
3.) Centrally located and very walkable. Next to all the major metro lines, good restaurants, bus lines. One straight shot to the airport as well.
4.) Great service. Everyone was nice and helpful.
So why four stars and not five?
1.) Restaurant (Besides b-​fast) isn’t too great.
2.) Rooms are small, but they spray it with some weird ass perfume.

The room was smaller than what we expected, but it was clean, quiet and very modern. Staff was very helpful. Even with the good experience, be sure to book online when the room is not at full price.

We stayed here for our honeymoon and it was definitely a very nice hotel. It’s located right in the middle of all the action so it was nice to be able to get around with out a car. When I first planned my trip, I emailed this place a couple of times but didn’t get a response back until the 3^rd attempt. That was the only downfall, was the communication. But when we got there, everyone was great and the service was wonderful.
Everytime we left the hotel, they would ask us if we needed directions or where we wanted to go if we didn’t have a place in mind. The staff was friendly and the room was beautiful, but a little small. We didn’t have a good view at all, it was just the side of some building. I requested that they make our stay a little more special since it was our honeymoon, but it was just like any other hotel stay for us.

The hotel is basically good. Just couple of things:
1) Internet sucks
2) Wish breakfast was a buffet but its an option of 3 dishes
3) Small room/​smaller bed
4) Staff is great!
5) Nice area and close to lots of places

Celebrated my 7 year anniversary with my bf here in Vancouver BC and an amazing time despite the weather. St. Regis catered to all of our needs and exceeded all of our expectations. I do a lot of research before booking hotels and I have not one thing to complain about.
The rooms were exceptional even though they are bit on the smaller size. Can’t go wrong with the heated tile in the bathroom and the chocolates on the pillows for a treat! And cmon free bottled fiji water with every room service! Sweet! And I can’t forget to mention how clean and comfortable the beds were!
Since we r such foodies… we needed a gym to burn off the calories and we couldn’t believe that we were given passes to the Steve Nash gym located right around the corner!
Free breakfast… not just cold cereal and hard pastries but a legit hot, cooked to order full on breakfast! That’s the winner!!!
Location…perfect location just minutes to popular shopping centers, cafes, pubs, and public transit! The walks could have been dreadful but thank goodness for the many shops and cafes to stop by in.
And lastly… The service here is outstanding! Greeted every time (by name!)with doors opened for u. Complimentary umbrellas too!
St. Regis you have won me over and I will definitely stay here again if I ever visit Vancouver again! Thanks!!!

This hotel is a historic landmark, and is my favorite hotel of all time in my new favorite city! This hotel is located in an incredible downtown location, has a fantastic pub and an amazing high end steakhouse (Gotham) attached. The rooms are very modern and clean. We stayed in a suite and the bathroom had heated tile floors (I made a point of showering twice a day). A made-​to-​order breakfast is available each morning, using farm fresh eggs and phenomenal sausages (large portions)!
The beds and rooms are UNBELIEVABLY comfortable; after a long day of sight-​seeing, the St. Regis is the perfect place to «hang-​in,» catch a movie, nap (and a quick shower).
The service is top-​notch. Two bottles of Figi water each day, 2 chocolates await on your bed after a sheet change (every other day), and delicious green apples in the lobby.
The rates are extremely reasonable: International calls and internet are included in the rate, and parking each day is extremely reasonable ($ 25/​day) in the second most expensive city to live in the world (behind Hong Kong). This hotel is the central location to everything hip in the city.
I seriously do not know what is NOT to like.

This is one of my new favorite boutique hotels! I stayed here for business recently and really enjoyed every minute. Room was nice (a little small, but not cramped), bed was very comfy and had a great shower. A couple of things I loved: 2 complimentary bottles of Fiji water (my favorite bottled water) each day and a full size hair dryer! I can’t tell you how many hotels I’ve stayed at with bad hair dryers, so that was a treat.
Location was also fantastic — on the corner of Dunsmuir and Seymour downtown, with a Starbucks next door and the Granville Sky Train entrance less than a block away. Service was outstanding, and front desk manager called me by name each time I entered the building (that’s always a nice touch at smaller hotels).
I also got breakfast included with my rate, and was pleasantly surprised that it wasn’t a buffet breakfast with muffins, yogurt and juice. You could order from a menu, and the portions were huge. I got eggs, sausage and toast both mornings I stayed, and it was delicious. I also got room service one night, and it was really good as well.
I will be visiting Vancouver on a regular basis for business, and I definitely plan on staying here again! They also have a frequent stay program, which I love, because when you travel as much as I do for work, you appreciate all of the points you accumulate. See you again soon St. Regis!

We stayed here for two nights during our last visit to BC. Upon arrival I was surprised to find that this St Regis has zero affiliation with the St Regis hotels owned by Starwood.
Downsides:
No valet parking — when we pulled up infront of the hotel one of us had to run inside to grab a badge to get into the garage located in the adjacent building. While we waited annoyed drivers honked as they went by since it was technically not a stopping zone.
The rooms were extremely small. We paid for an Executive King Room and it basically looked exactly like a basic queen room — but with a king size bed.
Upsides:
The service was extremely friendly and attentive. All the staff was super nice and when we requested extra towels they were delivered within a few minutes.
Wifi and breakfast are included with the hotel stay. The breakfast was a nice freshly cooked meal and not a buffet with food sitting out for hours.
Overall the location was very central and if you don’t plan to spend a lot of time inside the room I would recommend this place.

For this trip I wanted to try a boutique hotel rather than the usual chains. Also its location in relation to shopping, food, metro stations made it an ideal choice.
The room was a bit on the small side but the spacious bathroom more than made up for it. I had an inner room which came with a «charming» view of a rooftop and office buildings. It didn’t bother me since there was dreary, rainy weather during my stay plus I found it to be very quiet. The room had nice details such as leather-​like wall coverings complete with stitching. Maybe this is what toy dogs feel like when hanging out in LV purses.
Overall the staff was helpful with my questions and schedule. I first arrived in the morning before check in time (3pm), and the room wasn’t available yet. However the staff labeled and stored my luggage in separate room till mine was ready. I appreciated that it wasn’t kept right outside in the front desk area, which some places do. Later when I returned, they brought up the luggage in my room. This allowed me to spend the day out and about without having to worry about it.
As far as amenities go the St. Regis has got it covered. While they don’t have an in-​house gym, complimentary passes to the Steve Nash Sport Club around the block are available. Let’s just say it was well equipped lol~ Also a complimentary breakfast is offered to guests. I like how it had waiter service and food made to order. It’s definitely a nicer start to the day than the sad carbohydrate buffets cheaper places offer.
Overall I had a great experience at the St. Regis and would return if I’m ever in town.

The hotel is very nice; contemporary and comfortable. The breakfast is great in the morning — made-​to-​order with crunchy potatoes, crunchy bacon, eggs, waffles, etc. that you order from a menu. It’s not buffet style, so no worries on stale food if you arrive to breakfast late.
The hotel staff was very helpful in getting around. They were always detailed when answering questions.
The heated tile was a nice touch. The location was perfect for us — bus stops and the skytrain located just downstairs. The best part was H&M just a block away with some other shops as well. We walked to Gastown and Chinatown from the hotel. We took a bus to Granville Island and Stanley Park. We would definitely stay here again; especially since breakfast is included.

I called into the St. Regis Hotel before booking to ask a ton of questions. I think it was Jose that answered — and the two times I talked to him, he was so patient & so sweet while answering every question I had.
CONS:
The room is much smaller than portrayed on the site — this was immediately disappointing. As is the elevator, which is actually pretty amusing. My boyfriend’s shoulders (broad) barely fit through.
PROS:
Complimentary breakfast: Never seen such huge portions for a complimentary breakfast meal.
Clean rooms
Updated décor, nice amenities
VERY Professional and kind staff: I felt awful for not carrying any cash on me.
Gym
Wines & Spirits: There is a store that connects to the hotel restaurant that carries liquor. Expensive, but well-​stocked.
Additional info — parking is $ 26 a day. Could be worse, can’t complain while being in a downtown.