Alice Fazooli’s

Well we definitely left with mixed emotions!
We can honestly say that we are regulars here. We usually like the food the service and that they have gluten free options…
This time was such a different and not so positive experience.
The night began with us make reservations for a table Of 10!
Of course 2 of us automatically ‘checked inn’ into our Unilocal accounts! To our pleasant surprise we were offered a ‘free crispy ravioli’ appetizer!
‘Yeyy’ we thought…
Not so fast… After placing the order, the waitress came back a while later with some bad news… It appears though the offer is available, BUT only 1 per table… Although we had separate bills?
Yup! Weird! And it seemed none negotiable… Although we did our best to try and understand the thought process behind that idea… And did not see any fine print about that what so ever! 2 separate people. 2 separate accounts. 2 separate bills. (We might as well have been ‘deprecate tables) after much negotiations, and the servers bringing us 2 anyways… by mistake!!! we were all left stumped! And later the deal Was honoured! As a favour !!! Not because they messed up and had brought to our table Well thank goodness we don’t have to pay for what was supposed to be free as a thanks!!! For checking inn regularly or wait… Was that a mistake? Ok who cares… Wasn’t that good anyways I was told! (not gluten free)
Later on the children were served, well 2 out of 4… Hhmm what happened there? ‘Oh never mind heres your food hunny,’ don’t be sad that ur friends are eating and you not! Wait pizza? No we ordered pasta! Ok, that’s ok, it’ll take 2 minutes to make! The waitress said, after my husband asked her, did u punch in pizza or pasta? Cuz he was the only one who wanted the pasta! ‘Pizza’ she said… Well 2 minutes ok, we will wait…
And no kidding! It really took 2 minutes! So why the heck were the kids sitting around for 20 minutes earlier?
Oh here’s your pasta hunny! Wait, it has red sauce, but we never asked for RED sauce! uugghh ok just eat
It since your starving… good thing we aren’t allergic or anything …
Later everyone’s food arrived, it was nothing above average! Or mediocre. Especially the gluten free pizza… Well it was supposed to be pizza… It was a long flat bread with literally a FEW veggies spread across it and cheese that needed a Magnifying Glass to find, and some chicken which I requested and paid an extra $ 5 for, on top of the fact that that bread, I mean ‘pizza’ cost $ 16, well that the base price, plus gluten free charges… Anyways it was tasteless! Cheep! And really embarrassing for something that was over $ 20…(see pic)
The waitress offers to have the kitchen add more cheese and tried to accommodate us, especially since we mentioned were big fans of Unilocal,earlier during the ridiculous crispy ravioli fiasco, and that ofcourse we will review our experience…
Yes they added more cheese, but was it melted!?? That is a whole other argument… So I ate me cold cheesy bread, with such disappointment!
Once the bill arrived, our waitress was ‘kind enough’ to point out that the gratuity has been added,
since this was a table
More then 8, even though we had separate bills, and 4 were kids… Oh and also, she of course did not fail to point out that the tip Was only 13% and not the usual 15%_18%…
Yeh:… Well.
The service was meh
The food was cold tasteless and well wrong
Our drinks arrived maybe 20 minutes after arrival.
Maybe items are o we prices. And are not cooked well enough to hit the desired standards.
This visit was a fail! And the wine… Was cheep.

Only came here after a friend recommendation of how good their pastas are. We had the chicken penne arriabatta and it was amazing. Also a complimentary fried spinach ravioli which was so good as well. However the chicken Parmesan bites and spinach and artichoke dip were just okay. I am definitely coming back to try the chicken fettuccine.
To top it off the customer service was amazing. As soon as we entered the restaurant, was greeted with a huge welcome and smile, took us straight to a table. As we sat down we requested a booth seat and our server arranged our change of seats within two minutes. She was the most friendly server ever.

Came here for a friend’s birthday dinner.
1) No one was in the front to greet us, we had to wander into the serving area to find someone to take us to our reservation
2) The service was terrible, very awkward and unpleasant interactions with the waiter. Anytime the waiter came by it was very cringe-​worthy and abrupt. I’m not even sure how to explain it. However, the food didn’t take too long to come. The waiter was asking us what we wanted for dessert without even offering us the dessert menu to look at. The waiter also dropped the cake in front of my friend said happy birthday quickly and walked away… very awkward.
3) The food was bland, a lot of my friend’s complained about their meals as well. The portions are small for what you pay for, and very dry. The pasta was undercooked for most of us and was crusty and dry due to the lack of sauce in the meal.
I haven’t been here in years because I remember not liking it the first time, but the service was poor, the food is overpriced, and the it tastes bland, dry, and undercooked. I’d recommend Jack Astor’s or Mucho Burrito if you’re in the area. Or Marcello’s near Vaughan mills if you want Italian.

Went with a large group.
Waitress promptly served up the free crispy raviolis after Unilocal check-​in. A few pieces were under-​baked. Very slim fillings inside the raviolis, but it tasted like an addictive snack, with a tomato based dipping sauce on the side.
I haven’t had alice fazooli’s in at least 5 years because my first impression of the restaurant was that it was overpriced and the food was meh. This recent experience reaffirmed my previous experience. Minus the bread because they didn’t serve bread this time.
They charge 17% gratuity for large groups.

First time here. The service was very good but the food was just average. Would I go back, sure. Worth a try.

The restaurant is going threw a change however, I really do appreciate the quiet environment it had to offer.
The food is great but the desserts are just to die for. Our table always orders the cheese cakes with lots of sauce and the cannolis!
The Caesar salad is full of garlic so watch out if your on a date night…
Servers are amazing!
Take advantage of their deals during the week and sign up to their loyalty program for 10 $ off and a birthday 10 $ off as well! Overall great place!

A very quiet place, compared to Jack Asstor’s next door. More suited for a date or a dinner with family so you can actually have a conversation and hear the other person. Got some drinks last night — 2 rum and cokes & a rye and ginger. At first glance upon arrival we thought they were huge. But after sipping it tasted like just a glass of coke. Couldn’t taste any rum at all. And that’s not me being picky at all.

My husband and I came here for our wedding anniversary. It wasn’t busy, and there was only one waitress working, but the waitress we had was quite abrupt with us and we felt incredibly rushed. I thought it would be a nice Italian setting, however when we walked in, the TV was playing Jerry Springer. So I went about my meal, watching some women dancing on a stripper pole, and making out with each other, and fist fighting on the 4 TV screens — happy anniversary to us… anyway, the special for the day was $ 3 off cocktails, and when I ordered my cocktail, I was told this deal was only for Mojitos (which I don’t drink). I felt like it was a bit of false advertising, but oh well. I had to ask for water (none was brought to us), and when we ordered our meal, it was not impressive to say the least. My husband had a chicken fettuccine and the chicken was dry and it felt like it was leftover chicken from the night before.
I was hoping for a nicer experience coming here. When paying $ 20+ for a pasta dish, you would think a small side salad would be included, or at least some bread/​butter, but nothing (including water) was provided in addition of the meal.
I was considering hosting a party of 30 people here, after reviewing their group booking menu online, but after coming here and experiencing the restaurant myself, I will definitely not be coming back.

We had two private events at this location on the same day. One lunch for about 45 and one dinner for about 30. The private room they have seats about 40 comfortably.
The management team was great to work with. Prices were very reasonable. Food selection and quality was great.
There are a few items for improvement. The waitress for the lunch seemed pretty stressed. She was excellent and worked really hard for us but I was worried she was going to quit.
For the dinner — the waiter started taking orders in the middle of the presentation. That was kind of a pain and distracting for both the presenter and the audience.
Overall — if you’re running an event — highly recommend.

was in the area and came here as an option.
was happy to celebrate a birthday here, and was content with the service.
it was pretty dead so the service was great, not sure how it would be if it’s busy.
I was happy with the food, and I am not a big fan of fast food restaurants. would return again here but not anytime soon.

Used the Unilocal check in offer!
Came here on a Thursday night with 3 others and we took advantage of their daily special which was $ 7 on select appetizers.
They were out of the crispy ravioli which was the Unilocal offer but the manager was kind enough to let us choose another appetizer of our choice. We got the calamari fritti ($ 11.58) instead which was really crispy and light and we all loved it. My cousin and I split the proscuitto arugula pizza ($ 16.24), cousin got the deluxe pizza ($ 14.83), my brother got a margherita pizza ($ 7) from the apps and we all shared an order of mussels piccante ($ 11.02). The tender mussels were complemented very nicely with their spicy, creamy tomato sauce. The pizzas looked and tasted really good especially the simplistic combination of fresh arugula and thin slices of proscuitto on a thin crispy crust. However, my cousin’s deluxe pizza was dripping with grease and looked very unappetizing.
Our server was forgetful as she forgot to bring my cousin’s drink and another bottle of water when we asked but was very friendly. We also requested for the food to come all at once instead of apps first which they were able to accomodate.
We did really enjoy the food we ordered overall but for what it’s worth, this place really doesn’t stand out to me with their food or drink menu.

Stumbled in here when Jack Astor’s beside it was jam packed at 5:30pm! WTH.
All we really wanted was a beer and some food, so we decided not to look any further. It took a while to get us seated, even though the restaurant was empty.
Once seated, the service was quite good. We ordered our drinks and food altogether and everything was quick to come out. They have Perroni on tap! Nice bonus. One of my friends ordered a Keiths and he said it was really flat. He asked for a replacement and they were more than happy to.
I ordered the Chianti Sirloin Steak. So good! The potatoes were so delicious and the steak cooked nice, and the mushrooms and sauce were excellent. The green beans were really bland and sad though. Average price for a steak, $ 24.95. The portions were a bit small too, although I was extra hungry that day.
I wouldn’t say I would go out of my way to come back here, but if someone suggested it, I wouldn’t oppose.

This is the first time using a Unilocal check-​in promotional offer. It allowed me to get crispy ravioli appetizer for free. Thanks Unilocal!
It was alot simplier to claim than I thought. When I showed the check-​in offer to the waiter he said that he has seen this offer before. No questions asked and the free appetizer was served which is normally a value of $ 9.84
The crispy ravioli were just as good as the first time I tried them in the Richmond Hill location. A nice crispy caramelization on the outside. I could eat these all day long.
Tilapia with a creamy tomato pasta $ 20.66 — Everything tasted good. only complaint is the angel hair pasta. A bit on the soft side. I would rather have regular sapghetti which are thicker and have a bit more chew.
Tuscan salad $ 12.53 — I’m not a big salad person but it tasted good.
Meal came with completmentary bread.
Service was excellent. Food was good.
Prices a bit on the high side and speaking about the price I wonder why they price their items so weird. Whats with the 84 cents and 66 cents and 53 cents.

Came here yesterday with family. We accidentally missed our reservation time but the host was great and the place was empty at the time so we lucked out. The ambiance is nice, we were seated at a large table in the back.
To start off we got a pitcher of the Bianco sangria which was delicious!
I got the chicken caesar salad. Yes I was THAT person who got salad as an entrée. BUT it was good. The chicken was grilled, fresh and the lettuce was nicely dressed.
We also got the atomica pizza, salmon, and butternut squash ravioli. The atomica was a delicious thin crust pizza with tons of toppings. The person who got this definitely liked it. The salmon had a crispy crust and was nicely seasoned. It came with risotto which was a bit too creamy. But still delicious. And the butternut squash ravioli was sweet with a creamy sauce. The people who shared this dish enjoyed it as well.
Overall, it was a great meal!

3 of us popped in tonight for Savour York. I was hesitant to visit here as I had an awful experience about 3 years ago and swore I’d never step foot in this place again. I gotta admit… I was mightily impressed.
Let me start with our server… Mirelle…she was fantastic. Attentive, warm, funny, and engaging, she allowed us to set the timing of our meal. She checked on us after every course, asked if we wanted to delay dessert (as we mentioned how stuffed we were), made recommendations. She should be cloned and sent out to other restaurants.
Ambiance was great… with two of the funkiest chandeliers I’ve seen.
On to our meals. For $ 25 each, we had:
Person 1) Calimari as an app. There was tons of it but every morsel managed to get eaten. Next course was Tilapia. Two large pieces with green beans (which were a tad on the cool side) and angel hair pasta. Dessert was the mini donuts with the caramel sauce (to die for). This person loved her meal.
Person 2) Caesar salad to start. A bit of a disappointment as the dressing lacked garlic. Main course was Chicken Cacciatore, with green beans and polenta. His beans were warm, polenta excellent and the cacciatore flavourful. Dessert was tiramisu (in a mason jar). It was excellent. This person loved his meal.
Person 3) Caesar salad to start. See comments above. Chicken Alfredo with semi sun dried tomatoes,. Nice sauce with several pieces of chicken. Dessert was Tiramisu. I found it to be ok… a friends mother makes the best. but this was ok. I also enjoyed my meal.
On top of this, we were told that the brushetta (normally $ 9.99) was discounted to $ 5 tonight… so we ordered it as well. It was excellent… loads of tomatoes, parsley, cheese and drizzled with balsamic. What was surprising was how large it was… but being the troopers we are, we polished it off.
I have to say, this place has redeemed itself in my eyes… we left stuffed but surprised at the quality of the food. We will be back.
As a side comment… the have the best menus I’ve ever seen. Kudos to them for originality.

I came here with Christina R and another coworker to celebrate a belated birthday. The service we received was friendly and genuine & our food came out promptly as we were the only ones there! The three of us ordered the mussels, and I had the chicken, beet and goat cheese salad. I have to say, the salad was kind of blah. It was just boring! I think it was the chicken because it was served a bit on the cooler side without much flavour. The cheese was also crumbled up a touch too small for me as I prefer larger chunks. BUT that is my preference so I won’t hinder their rating.
You may ask yourself why I’m giving them a 4 if I’ve started my review off somewhat sour? That’s because they say the reader usually takes the last bit of knowledge and runs with it. So with that being said, the mussels were fantastic. The waitress said there’s usually 12 – 15 mussels per bowl. I think ours had 20 – 25, to be honest. If you’re into seafood and are craving some mussels, head to Alice Fazooli’s on a Thursday and get their $ 7 special. I could have (and did…) drink the broth like soup. So. Good.
I shall leave it there, my friends.

Went here on a Thursday night after work — it was very quiet. I think we were the only customers in the whole bar/​restaurant. We sat in the bar. The hostess or manager who seated us wasn’t very warm but our server was pleasant and friendly. Although no gluten free menu here, our server printed out a list of ingredients in the item I wanted for me to go through. I have to say, this was nice but I would much prefer a gluten free menu to have options to choose from — most restaurants don’t seem to have a problem with having one available.
Aside from that, the dinner was good. Mussels were great! And they were on special. $ 7. Probably will go back… Just for the mussels :)

I came here with a group of people last night and it was really great.
1^st: We didn’t have to wait in line and were seated immediately (we first tried going to Milestones and the wait was too long)
2^nd: Our server was wonderful. We were all ordering desserts and/​or drinks and we had a lovely time. We could hear each other speak and had a wonderful server.
If you are in the area and need a place that will accommodate a large group I highly recommend checking out this restaurant. I just had a drink so I can’t rate the food but everyone had a good time :)

Alice Fazoolis has been hit and miss since they ventured from downtown and hit the big box scene. The consistency of quality is sometimes an issue. At this location I have had mostly good experiences.
I particularly like the chicken Marsala and the Alfredo linguine. Someone with us got a butternut squash soup to start. I tried it and it shocked me how good it was. Diverse flavour profile and just a enough cream.
I was also able to take advantage of Unilocal check in deal. My wife also used hers and our table got two orders of crispy ravioli.

Sometimes it is not easy to find places that open late on weekdays so I can meet up with friends for a night cap up in the burbs.
Alice Fazooli’s was perfect as the kitchen stays open till 11:30 pm. As we were the only table there, our service was really attentive.
Spaghetti with Meatballs and some drinks, a perfect and simple night snack as I love eating pasta any time.