I was going to give this one star because the microwave I bought is missing a part(a little glass window on the inside to protect the magnetron… the things you end up learning on wikipedia). The thing is, they had so little stock that I had to buy the display model. Maybe because in September all the students were in to buy microwaves? But I went back to them and they offered to call the manufacturer and have them send me the missing part. I’m super happy with their quick and friendly service. So, now I just wait for my little glass window to show up. I hope soon.