Goldcar

Avoid like the plague!!!
They appear to be the cheapest at first, but that’s just a scam.
I booked via
then was informed via the confirmation email that I was with Goldcar.
There was no mention in the email that the office is not with all the other hire companies outside the terminal, we had to ask around and finally found a shuttle bus almost up near the exit.
When we finally arrived at the office, we waited in line for over half an hour, whilst others argued about how much extra they had to pay. When we got to speak with the rep, he told us that we had to buy addition insurance at over € 200 otherwise they would hold € 2,500 on my credit card, and if the car came back with so much as a tiny scratch on it, they would take the whole € 2,500!
If it wasn’t for the fact that I (like everyone else in the office that day) had already paid up front, and all the other hire car companies being sold out. I would have walked away.
On top of that they have a «leave on full bring back on empty» policy. However, they fill it up and charge you at their rates…€ 90 for a full tank in a 1.9 Focus??? Then they say that they refund you what you don’t use. I left it with a quarter of a tank and have just had € 19 refunded to my credit card… Seems as though they don’t use they same calculator to work out how much your owed when refunding the difference!!!
At over € 550 in total for a 10 day hire of a 1.9 focus, I’m sure that’s not the cheapest and I’ll never use this company again

Terrible communication. You arrive to Terminal 1 and they have to drive you to an industrial estate 8 minutes away where you’re greeted by moody staff and. This is the future of «airport» car rental? No thanks.

This company is essentially a well-​designed scam.
I have purchased what I thought was a car rental voucher with insurance from
. The rental was supposed to start at 3pm. Unfortunately, I was subjected to extremely unprofessional treatment by GoldCar where:
* After arriving at 2:30, I was not picked up from the airport until well after 3pm.
* I had to wait in line for 2 hours, until 5pm
* I was asked to pay 850 EUR in a security deposit — while the agent was intent on selling me insurance costing more than 100 EUR for a week. The
«insurance product» is deceptive.
* They asked me to pay 70 EUR for fuel (for a tiny car)
* They did not want to provide the contract before asking me to electronically sign the payment. The agent said «Sign, or no car».
* I asked to be transported back to the airport. The agent said «Isn’t it a waste that you waited 2 hours for nothing.»
I returned to the airport, where I had to rent another car from a brand-​name company for what ended up being a lower price than GoldCar+

It’s unbelievable that this is still going on: