Hertz de Espana

Guys, renting a car is easy.
1– Make your reservation online
2– don’t change your reservation at the counter
3– return it on time w a full tank of gas.
I rent cars often for work, never bother w a help review. But the reviews for this location were so bad, I felt these guys deserve it. They rented me my car as requested. Even better, I changed my reservation and dropped off at a different location than I booked; because I turned in a day early, I actually SAVED money.
Don’t listen to complaints about car rental places being shady. It’s very straight forward. Stop signing contracts without reading.
BUT! –1 star, they did not make it clear I needed a ticket to exit the garage. I pulled up to the exit, with 3 cars behind me, stuck at the gate. Everyone had to back up to let me out of the way, it was a nightmare. Could have been small miscommunication.

I must have all the luck.
We rented a standard vehicle to drive to the running of the bulls, and everyone was sold out except for Hertz. Yay ! We did all the paperwork only to find out it was a stick shift, so we just had to switch cars, but we had no issues with authorized amounts or anything. They also had the portable wifi hotspot which was EVERYTHING ! Super happy with their service.

My wife and I have traveled to Europe 24 times over the past 18 years and each time we rent or lease a vehicle from the U.S., usually through Auto Europe or Europe By Car. For this trip during the Summer of 2015 we rented a vehicle for 10 days from Hertz through Priceline. We picked up the vehicle at the Hertz counter at the Hotel Hesperia Del Mar in Barcelona.
The vehicle delivered was a mini something, that would not even accommodate our two bags and when we asked for the larger vehicle we ordered, we were told by the young woman at the Hertz counter that anything larger would cost an extra 20 Euros per day. Being rushed, which one must never be, I agreed to the additional cost. I signed the agreement in haste, which one also must never do, and when we reached our destination at Montserrat I read the contract only to learn that we had agreed to a price 3 times what Priceline had quoted, not including the extra 20 Euros per day we had agreed to. In stead of returning the vehicle to the airport as arranged, I returned to the Hertz counter at the hotel and confronted the young woman who had ignored the Priceline/​Hertz agreement. Her attitude was aggressively dismissive and told me to call a certain number to register my complaint. I refused to leave, which forced her to call a superior for advice. After a lengthly telephone conversation, she rewrote the contract per the original Priceline guidelines, but in an overtly hostile manner. In this matter I blame myself for lack of «due diligence» in carefully reading the contract before leaving the rental agency and for doing business with Hertz through Priceline. I’ve never, through the years, ever experienced such an overt attempt to screw the customer, and it will never again happen to us.

I wish I would have read the other reviews. We rented a car here in June 2014. Terrible service from the gentleman who tried his best to be unhelpful. A woman was more helpful but we still paid 3x what we expected, have received more bills since, were unclear of the terms (did not know there was a second driver added on), and recommend stearing clear of Hertz in Europe altogether.

Absolutely the worst!
We picked up a car in Malaga and 10 days later dropped it off in Barcelona. The car had no scratches or damage; though a nail was stuck into a front tire that caused a slow leak (surely from a road hazard). We pointed out the fact on returning the car and the lady at the check-​out stand said that the car looked to be in excellent shape.
We were quite surprised to find a $ 300 + charge was later added to our bill. Apparently instead of simply patching the slow leak (the nail was in the tread and not the sidewall) they claimed the whole tire needed replacing. (and I was responsible for that road hazard!) Of course I don’t know if they simply patched the tire and then charged me for the whole replacement anyway.
Oddly enough my brother had rented from Hertz in S. Carolina and also had a slow leak from a «trapped nail». Of course he was not charged for the «road hazard» (in America at least).
Rent from Hertz at your peril !!!

HERTZ IS DECEPTIVE AND NOT HONEST
I was on vacation in Spain. We started our trip in Barcelona and we were going to drive to Costa Brava. I use Hertz for work travel and went to their web site for a rate quote. I went through the normal process of selecting a car model, looking at options (e.g., GPS) and insurance options. I made my selections and Hertz provided a rate quote. I accepted and booked the car.
When I showed up to pick up the car, I was told we would have to pay approx. $ 10 additional per day for a 2^nd driver. I told them no, there was no mention of an additional $ 10 per day charge in the Hertz quote. I was told the charge is applied at the counter when you pick up the car.
The total cost additional was around $ 50. I have no problem paying for what i agreed to pay.
However, I feel Hertz is being dishonest and unethical in the way they jammed the additional charge on us when picking up the car.
I STRONGLY recommend you use another car rental company (I know I will no my next trip to Spain).

We rented a car from Hertz de Esapana for one day during our visit in Barcelona. Everything seemed fine with check in and dropped the car off to their garage. Only when we came back home, did we realize we were charged X6 of the initial fee. They tried to claim for damages, when the car had been returned in the exact same condition. I use Hertz in the US ALL the time and this has never happened before. I hear this happens quite often here, I WOULD ADVISE YOU TO STAY AWAY and go rent somewhere else while in Barcelona! This company is not to be trusted!