Vueling

Dont do it! Really bad. Budget service so you get what you pay for plus the added benefit of long queues, delyas and no space. Really not worth paying less as you’ll probably end up paying more. Customer service is terrible, in the case of my cancelled flight, who knows how long that will take to claim.

You get what you pay for. Economic flight but you will experience the feeling of traveling like a sardine. I felt like they were a little understaff at the counter, too.

Esta compañía de vuelo de bajo coste se merecería cuatro estrellas si sus aviones no salieran/​llegaran con retraso. Hasta hoy he usado Vueling más o menos ⁸⁄₉ veces y casi siempre he tenido problemas debidos a los retrasos. Me acuerdo que en 2014 el vuelo Alicante-​Ibiza tuvo que salir a las 20.00 horas… una vez embarcados el avión estaba efectuando el rodaje, de repente volvió atrás porque había algunos problemas. Tuvimos que esperar 1 hora y media dentro del avión sin comer ni beber… fue una experiencia dramática…al final salimos a las 21,30 horas (por suerte era un vuelo de 40 minutos… estoy seguro de que si hubiera ido a nado habría llegado antes). También el año pasado en el vuelo Málaga-​Gran Canaria 1 hora de retraso… y además el vuelo Roma-​Menorca de ida y vuelta salió a las 23,30 en vez de las 22. Todos andan diciendo che Vueling no es una compañía fiable por culpa de la carencia de aviones disponibles… es una lastima porque en serio puede ponérselo muy dificil a la competencia. Espero que solucionen este problema. Muy simpática la idea del cuestionario enviado por email después de haber disfrutado de un vuelo con ellos .esto significa que a pesar de las ineficiencias le dan mucha importancia a los viajeros.

TipTop, nix zu meckern. Online-​Tickets nach Barcelona, Einchecken in HH wie Barcelona ruckzuck und ohne Probleme. Flüge einwandfrei.

ONCE horas de retraso mas gastos mios adicionales!
Vueling es la peor aerolinea, Y yo he viajado con la majoria de aerolineas del mundo.
El avion no puso salir de San Peterburgo en Rusia a cause de falla tecnica y enviaron un avion a remplazarlo todo lejos de Barcelona. El retraso total fue de 11 horas, y los representantes de Vueling en el aeropuerto estaban jugando con los pasajeros y no sabian nada ni podian decidir ellos mismos.
Primero nos pusieron lo mas lejos que posible de los otros pasajeros en el terminal para evitar que n nos escucharan con nuestras quejas sobre el retraso. Despues nos hicieron recoger nuestras maletas y volver a casa o al hotel y prometieron el reembolso de gastos de taxi pero de vuelta en Espana negaron haber prometido algo. Tambien perdi la conexion del vuelo en Barcelona para Santiago y no tenian una alternativa. En su lugar nos volaron a 1 hora y media de Santiago y no hubo transporte en la noche para llevarnos a Santiago. Perdimos oportunidad de tomar nuestro alquiler reservado en Santiago por 5 dias y tuvimos que alquilar un otro coche y much mas costoso y lejos de Santiago, entonces dificil a devolverlo. Ademas dos veces nos dieron cu[ones para comer en restuarantes en los aeropuertos pero solo 30 minutos antes de que e avion saldria, os sea que inutiles.
no quieren pagare los 600 euro por persona que nos pertenecen per el retraso siguiendo la ley Europea.

One Unilocal reviewer mentioned «If you have the overwhelming longing to experience life as a sardine then Vueling Airlines is for you!» which I only took to be rather clever and witty. Big mistake. Silly me, because when I took flight on Vueling I quickly discovered his statement to in fact be a dire warning. Best I can say my flight experience is, being relatively small person, 5’10″ and 168lbs, I was luckier than most. The plane was an Airbus 319 – 100, a plane which I have been on before, but found this one much different. It had far more seats than the others and the seats had a pitch forward angel to them which I think might have been a design intended to contort you in such a manner as to allow an inch or two of additional leg room. The small seat size however did give some comic relief to my situation when watching some others attempting their best to squirm into seats far too small for their body size. Fortunately I was on a rather short flight from Florence to Barcelona, hence able to suffer through and endure it.
My check-​in and baggage handling went smoothly enough and I found the flight crew to be polite, pleasant and understanding of the situation but which, of course, they could do nothing about.
Basically Vueling is a low priced discount carrier, but in order to be that, they’ve really cut the comfort of their seating to the extreme.

I had to submit a review on them as I was so nervous to fly them after reading the other reviews. Fortunately, we had a great experience. Our fare was dirt cheap. It was on time. Service was friendly and great. Our flight was fine and luggage came out in a timely manner. It was our only option when flying from BCN to NCE and I was nervous but had no other options. The lines for this airline in Barcelona were out the door for ticketing/​check-​in as the other airlines had no lines. It reminded me of Southwest when you fly them in the states. Clearly, they’re doing something right if all those people are flying them. I would recommend!

We really liked Vueling. Our flight from Barcelona to Granada left on time, there was free checked luggage, and it was cheap. If you are tall, like my boyfriend, you will need to pay for a seat with more room. I would definitely fly with them again for a short flight.

First, lets be clear we’re talking about the same airline.
Vueling airlines is the European equivalent of Southwest Airlines, so Im not sure why everyone here has such high expectations. Just be glad youre not on Ryan Airlines and take a nap. I had a few flights with Vueling, including some amazing deals from Barceloan to Ibiza and from Barcelona to Munich, and I had ZERO issues. The attendants were very kind and attentive, and when I go back I’ll be using them again. The only thing that sucked was we wanted to catch an earlier flight to Ibiza and couldnt because we bought the basic fares but hey they were dirt cheap so no complaints. Not even one.

If you need to change your flight, they will NOT let you put the money for the tickets you have purchased or change fee toward another flight. They keep your money and don’t even offer a credit. The customer service line constantly hangs up on you & tells you to try again later. I spend a couple of hours redialing over & over for days. Their site doesn’t offer an email. It’s just a form. More than a business day & no reply. You can’t escalate it on Twitter. They send you back to the form or say «that’s our policy.» And now they’ve been fined by the EU for being garbage. Check this story out:
It’s just not worth your time.

De las aerolíneas de bajo coste en las que no te tratan como ganado. nos gustó porque el aeropuerto de destino no está en a mitad de la nada como ryanair, ni el embarque fue desordenado y caótico, cuando haces el check in desde casa puedes elegir tu silla, y eso agiliza luego el embarque. Me gustó que el avión no estaba cochambroso, y la silletería estaba en buen estado. El personal de abordo fue amable incluso con el hombre gordo y grosero que embutió su equipaje en el maletero sin cerrar la puertecilla. La puntualidad fue sorprendente, de seguro volveremos a usar esta aerolínea.

One of the worst airlines! To start, bag check lady completely rude to me when informing me that my flight had been delayed, and was annoyed that I of course had questions. She, along with other staff had no answers and seemed clueless and frustrated about what was going on. My flight was inevitably delayed, causing me to miss my connecting flight and took a whole day away from my trip in which I traveled 14 hours plus to get to. Thanks for really trying your best Vueling. Won’t be spending my money nor flying with you again!

Final update — after our second visit to the airport, Vueling staff told us our luggage would be on a later flight that same day. So we left and came back six hours later. The flight arrived and luckily had our bags too! Phew! I would never fly again with Vueling (and Iberia the parent company). Our return flight is in a few days which I will be canceling and booking a flight with another airline. If you in the same situation I suggest you go to the airport directly and push the staff to confirm a flight to deliver your bags. Good luck!
Update — so two days have gone by and no response from Vueling. We decided to come to the airport. We have spent over two hours so far talking to the baggage claim staff. They keep dodging questions but after insisting they decided to send an email to Amsterdam (where we departed). They said it will take at least two hours to get a response. After a few minutes we found a few other passengers from the same flight. Once they realized there are more people online with the same issue they decided to call Amsterdam. Clearly, they can do something but Vueling’s process is to just wear you down so you leave them alone.
If you are waiting for your luggage I suggest you come to the airport. We found tons of luggages in a corner of the arrivals area. No supervision! Your bag may be just sitting there. You will need your passport and the claim receipt Vueling provided to get through to the arrivals section.
Initial Review —
What a terrible airline! I took the flight from Amsterdam to Barcelona yesterday. Upon arriving in Barcelona Vueling informed us that they did not load any of the checked luggage on to the plane! There was no straight explanation from any of Vueling staff. Neither of them had any clue. Based on their responses it seemed like they did not care at all. They would not confirm if the airline would cover for incidentals or not. We did not hear a single apology. We had to line up for over 2 hours to give them our information so they would reach out to us once the luggages are found. It has been 24 hours and no response from the company.

Booked a Vueling flight from Malaga to Barc, was at the airport 45 mins earlier than the flight time and at the checkin counter they claimed that the flight has closed its gates and is not boarding more passengers! They clearly had an over booked flight and were making excuses to move us onto the next flight and charge us another 220Eur per person. The next flight was 2 hours late!!! Worst airline ever. Total ripoff! Avoid flying Vueling if you can.

As an update, Vueling has still not located my luggage and to top it off Roma airport has already closed the case and told Vueling its gone, I am sure someone has stolen it there as Roma Airport is know for this going missing all the time. Now I have tried to start the never ending lengthy process of BS paperwork to try and get my money back for my things. They already ruined 14days of a very expensive euro trip as I had nothing. Now I send in claim paper work and they tell me its not enough or its not right or any thing they can say to not help… This Airlines should be fired from all airports.

Lots of fees. Don’t be fooled by low initial ticket price. It’s what you get from these «low-​cost» airlines.

Probably one of the worst airline to fly. I was traveling from Granada to Barcelona and when we got on the plane, people were already seated at our seats. We asked the flight attendants to resolve this issue she told me to take care of it myself. (Do I throw a punch?) and the people seated in our seats continue to speak in spanish and making asian sounding noise like (ching chang ching chang) because we were asian. The Flight crew walked by our aisle laughing and told us to find any empty seats because the plane was going to fly soon. When I took my time to write to them, customer service responded a week later with less than 3 sentences (sorry but not sorry) I will never fly vueling again and I can’t wait for them to be bought out by some other company ASAP

Vueling must be one of the only airlines left that does not enable you to check in online if you are a non-​EU passport holder. I understand documents need to be checked, but on more than one occasion since I could not check in ahead of time I was nearly bumped (LGW to BCN), and once I actually was bumped (BCN to MUC) because the flight was oversold. If you’re flying full flights at a peak time like MWC or Oktoberfest, get to the airport early.
I also really dislike having to board via bus transfer instead of jet bridge but this doesn’t happen every time.

Flug mit Vueling von Hamburg nach Malaga und zurück, Januar 2015.
Das war nicht teuer.
Aber ansonsten hat diese Airline mich überhaupt nicht überzeugt.
Buchung online: das ging relativ einfach. Aber die Problem fingen danach an:
Man schickte eine Mail, an der angeblich Bordkarten angehängt wären. Ohne Anhang. Leider fand sich für so einen Fall in der Mail und auf der Website keine Möglichkeit zur Reklamation außer die Hotline anzurufen.
An dieser Stelle sei gesagt, dass der Erfinder der «No Reply”-Mails in der letzten Hölle schmoren möge. Auf ewig. Diese Erfindung ist einer der Gipfel im Himalaya der Verantwortungslosigkeiten dieser Zeit. Eine Dienstleistung anbieten, kassieren und dann wie so oft absolut ungenaue, falsche oder ärgerliche Informationen zu verschicken und dabei klar zu machen, dass man dem Absender der Unleistung nicht antworten darf, ist einfach perfide.
Also hier dann Versuche mit der Hotline. Wie so oft: Foltermusik. Nach Warten dann eine Maschine: Sprachauswahl. Gewählt: Deutsch. Nach langem Warten: ein Südspanier mit rudimentären Englischkenntnissen nimmt ab. Ich sage, das ich deutsch möchte, er stellt micht tonlos wieder in die Folterschleife, wo ich nach 12 Minuten vom Band erfahre, dass ich es doch bitte an einem anderen Tag probieren möge, so sorry.
Am anderen Tag. Foltermusik. Sprachauswahl: Deutsch. Abnehmend: Spanierin mit vermutlich baskischem Akzent. Englisch mit südinidischem Akzent. Ich versuchte, ihr das mit der Mail klarzumachen. Sie scharrte knarrend auf mich ein, dass ich doch Onlinecheckin (ochonlaaiintchekkkinnnnn) machen sollte. Dauerte 5 Minuten ihr klar zu machen, dass ich bei dem Tarif bereits eingecheckt war aber keine Boarding Tickets hatte wie in der Mail angesagt. Dann endlich drückte sie den Button und tatsächlich kam dann doch die richtige Mail. Mit Tickets.
Mit denen konnte man am Flughafen tatsächlich einchecken.
Flugzeug: Airbus A 320. Flog ganz okay.
Kabine: Frugal eingerichtet. Leute über 1,75 cm Körperlänge sollten upgraden, die Sitze sind so eng, dass sogar manche Spanier umbuchen.
Verpflegung gibt es nur gegen Geld. Superekliges Zeug zu Horrorpreisen. Ein absolutes Rätsel, wie man offziell japanische Instantnudeln in einer Art Pappcolabecher verkaufen kann, für über 6 Euro, das ganze wird zwecks Essbarmachung vor den Augen des Hungirigen Delinquenten mit heissem Wasser aus eine Thermoskanne übergossen. Uuuuaaaah. Vermutlich schmeckte der Becher besser als der Inhalt…
Kabinenpersonal: sprach auf beiden Flügen spanisch, englisch, nun ja, man sollte es lieber nicht englisch nenne, die Ansage waren quasi unverständlich. Die Pilotenansagen kamen jeweils einmalig nach ca. 1,5 oder 2 Stunden. Auf dem Hinflug sprach der Pilot dann erstaunlicherweise etwas Deutsch, musste aber kurz überlegen, wie das Flugziel heisst, klang ziemlich müde und zog dann auch am Ende recht enge Schleifen um schnell runter zu kommen. Auf dem Rückweg dann gezischelt Spanisch und Englischversuche, die hierzulande zum Wiederholen der 3. Grunschulklasse mit Zwangslogopädie geführt hätte.
Keinerlei Flugansagen zur Route. Monitore oder Filme etc. gibt es sowieso nicht. Musik auch nicht.
Fazit: relativ günstig. Der Rest ist Schweigen.

Every Airline will get you from A to B reasonably on-​time.
My review is based on their inability to go beyond flying a plane.
Vueling lost my luggage almost 1 month ago and they never, I repeat NEVER tried to contact me. No calls, no email, no follow-​up.
I have to spend 30 min-​1h on the phone to then hear someone tell me they don’t know what’s going on.
You don’t ever want to have anything to do with this people. Highly unprofessional.
Fly at your own risk. and good luck!

Flew from Paris to Barcelona and back. Very positive experience. Flights were on time, comfortable, yes a little cramped but for one hour and half, I’ll survive and in reality not much different than coach on American.
Pricing is great and I found all staff to be polite and professional.
I will be flying them again soon, I hope.

I had never heard of Vueling and was nervous about booking with them after reading all the negative reviews but decided to take the chance since their flights were priced much lower. Boy am I glad I did because we had absolutely zero issues. Yay!
We flew from Paris to Rome, took off and landed on time, no issues with our bags. The captain even pointed out certain things during our flight, like the Alps. However, there is definitely less legroom than other airlines but we were able to sleep just fine. We paid for our checked bag ahead of time and it’s great that you can print your boarding pass weeks before. They didn’t serve any food which we were aware of so brought snacks.
So if you don’t have high expectations and due your homework in advance, everything will be just dandy.

My Vueling Flight from Brussels to Barcelona was quite uneventful.
The only excitement might be when the check in agent saying my friend’s carry on was too heavy to be treated as a carry on with all the beer glasses we got. Our tickets included 1 free check in luggage anyway.
We arrived Barcelona on time with all our luggage in one piece. The ticket was under $ 100.
I will definitely fly Vueling again in the future!

Sweet, curly blonde haired lady, who helped me with my baggage situation! I should have asked for her name… it was a shift hour at 5am on Friday, May 23^rd!
Complimentary baggage check in and I didn’t have to carry on the additional, but she checked it in as well! I was surprised about the exceptional service on that! Thank you!
It was a quick and smooth process to check in and to print the boarding pass, which they didn’t charge a hefty fee like Ryan Air! They don’t nickel and dime. Also, the airfare was competitively lower than Ryan Air! Nice!
You’ll see me flying more with Vueling!

Wir buchten einen Flug mit IBERIA und bekamen nicht mit, daß Vueling den Flug durchführt und hatten dann Angst eine schlechte Erfahrung mit der Lowcost-​Airline zu machen mit vielen versteckten Gebühren.
Wir riefen IBERIA an und man informierte uns, daß die IBERIA-​Konditionen gelten würden, d.h. wir konnten Sitzplätze online reservieren, 22 kg Gepäck mitnehmen und hätten keine versteckten Gebühren.
Die Abfertigung verlief professionell und die Maschine war in gutem Zustand.
Zwar mußte man für Essen und Getränke bezahlen, doch waren die Gebühren recht niedrig und ich finde es besser, ein Essen nach Geschmack auszuwählen und zu bezahlen als wie bei Lufthansa gratis ein Einheitszeug zu bekommen, was man vielleicht nicht einmal mag.
Wir haben somit keine Probleme nochmals mit Vueling zu fliegen.

First time flying with this low cost airline. I’m impressed! They don’t seem to be seeking out ways to charge more money like Ryanair do. You know what I mean… when they’re looking at your luggage waiting to tag you for 50 euros. And in that process making the flight late!
They left on time without any problems. It’s a nice low cost airline. I fly with them again next month. We’ll see if it runs as smooth as this flight.