Cappuccino Grand Cafe

I was here on a lovely day — sunny, breezy and warm but not too warm. The outdoor seating with a few heaters and glass wind shields was a perfect setting. It was busy but there seemed to always be an open table. The waiters were also busy but provided adequate friendly service. They have a nice drink menu — a particularly fine selection of gin which can be had with tonic. I ordered Pan de Cristal Con Jamon Di Parma which was excellent. The thin crispy bread was very good and did not overwhelm the excellent Parma ham topping. I also had the California Club — a safe but tasty selection. I came here after a long flight and was never rushed as I ate, drank and slowed down enjoying the lovely views and bustling atmosphere of Sunday in Madrid. If you want food at a non-​traditional time, it is nice that thy serve food throughout their open hours.

Precioso sitio en una ubicación excelente con el peor servicio de mesa de Madrid. Si fuera el dueño de este local de categoría, despediría a todo el personal y contrataría toda gente nueva. Son de lo peor.
Beautiful place at a great location with the most awful table service in town. If i were the owner of this upscale joint, I’d fire everyone and hire all new staff. They are the worst.

Consistent quality, a few vegetarian options, good cocktails, friendly service, great location. This is a chain and as such it is convenient to tourists and it is open throughout the day. Had hummus, veggie burger, caipirinha, espresso, croissant… Visited the place three times in a week.

Creo que entramos a este Cappuccino más como experimento que como experiencia; cuando lo abrieron nos impresionó mucho un sitio tan bonito (y con unos precios tan del barrio Salamanca más noble), pero no fue hasta nuestro reciente viaje a Mallorca que aprendimos que esto es una multinacional basada allí y con sedes hasta en los países árabes ricos.
La cuestión es que en Mallorca comimos en uno de los menos lujosos (parece ser que tienen dos «calidades» diferentes) y no estuvo mal, y aprovechando que era tarde y queríamos tomar algo, entramos a ver qué se cocía. Y se cocía más bien poco, y lento y caro encima.
Pedimos una cerveza y un refresco y, a pesar de haber al menos 5 personas atendiendo un local que no es tan grande, tardaron casi un cuarto de hora en traerlas, encima acompañadas de un vasito de patatas fritas pequeñas y grasientas que no tengo claro concuerde con el sablazo que te dan con la receta. La estancia fue agradable, pero entonces pedimos la cuenta: casi 7 € por ambas consumiciones y tardaron en cobrar otro cuarto de hora porque tienen un caos terrible. Por otra parte es normal: se les juntan a la vez los turistas que comen, los turistas que cenan, los burgueses que toman mojitos y los pobretones que tomamos refrescos, y si a eso le sumas que la cocina está en el sótano y tienen que subir y bajar a por los platos sorteando a la gente que entra y sale del baño… Temo que no está excesivamente bien pensado.
Total, que fue un experimento y no pretendo volver más habiendo comprobado que estos establecimientos son demasiado pijos y caros y que el servicio es un poco ortopédico. Y es una pena, porque la comida tenía buen aspecto cualitativo, aunque el cuantitativo, tras explorar los precios de la carta, también resultaba deficiente. El (supuesto) lujo no siempre es señal de calidad.

It was late Sunday night and everything around was closed, so we stopped by this place on a way to Ramses lounge.
Cappucino Café looks classy and (overpriced) menu is somewhat interesting, but our experience was disappointing.
There were only few people inside but the waiters seemed to have been super busy running around, stressed about something.
The food — 2 salads and cold appetizer — took about 45 minutes to come. This was not «rush hour», mind you.
Salmon salad was good — fresh, tasty, with pretty pleasant tataki sauce. Ceasar salad, on the other hand, was drenched in sauce to the point where it spoiled the whole dish. Beef carpaccio wasn’t bad but nothing special either.

This café/​restaurant has a great outdoor seating area with an awesome view of the Puerta de Alcala, and I feel a little guilty reviewing this place because I didn’t have a chance to eat anything there except a couple of desserts. Having been attracted to it because it was called a café and we were craving some caffeine, I can tell you that I really enjoyed that aspect of it, and I had to go back for more. They serve cocktails and food as well, and if I go to Madrid again I’ll make it a point to explore those options, but for now I can only rate this place based on my more limited experience of it; as far as service goes, it was good, and there was nothing to complain about there.
They had several interesting coffee drinks, though I should warn you about the one that includes amaretto: you would think that it would be in your coffee drink but it isn’t, it’s given to you in a generous serving in a snifter on the side. But my favorite thing there and what made me come back for more was the café diablo, which was a non-​alcoholic drink made of half coffee and half chocolate – it was awesome. I’d also like to mention that the banana toffee pie they offered there was one of the best things I ate during my entire vacation. Should I be fortunate enough to make my way over to Madrid again, I’ll definitely stop by at least once.

Café y cócteles con vistas a la puerta de alcalá. El sitio agradable y los precios acordes al sitio y la zona.

We found this place while randomly walking back to our hotel. We were starving at 8:05pm and there were few restaurants open.
It was crowded with tourists and locals with kids.
The fish and chips was eh. It was so beautifully presented in a metal cone, so when I saw another patron receive it, I had to try. The fish was really fishy and the batter wasn’t quite cooked in the middle. Fries were good — of course, when are fries not good?
Despite the overabundance of service staff and managers walking around, service was eh, too. Our cocktails arrived AFTER our meal. They never brought the appetizer.