NH Palacio de Tepa

We love this hotel. My husband booked this place for our honeymoon and so far the service had been exceptional. One night we cam back after their restaurants already closed but we were asking because we wanted a glass of wine. They served us the wine in the «living room» of the hotel. The waiter was extra sweet. :). And did I mention they upgraded us to a two story suite since it’s our honeymoon?! Super awesome suite. Love it. Thanks NH for the wonderful service. We had a wonderful time. :)

Mi familia y yo nos hemos hospedado 4 días en este hotel y fue una experiencia maravillosa. Esta muybien ubicado, el sevicio fue muy bueno, las habitaciones limpias y amplias.
Si hay aire acondicionado, una reseña dice que no.
Teniamos desayuno incluido y era muy bueno, estilo bufet, con variedad de productos.

NH Palacio de Tepa is a perfect place to stay in the heart of Madrid. I mean who really wants to drive if you are out and about enjoying the food and libations. An added bonus is you will save money on the taxi fare too and get some exercise to work off all those calories.
The hotel was immaculate, the rooms were spacious, clean and comfortable, the breakfast buffet was incredible, the staff were friendly and it was in the best possible location.
We were seriously smack dab in the middle of Madrid, so we could walk everywhere. One day we strolled over the Mercado de San Miguel which is right by Plaza Mayor. This is a perfect spot to grab lunch and a cocktail. We continued strolling after lunch over to the Museo Palacio Real. After lunch we headed back toward the hotel and continued on to the Museo de Prado.
At night you are in the middle of the fun, so just head out to find dinner and stroll around the Puerta del Sol which is a couple blocks away. We picked up a really nice Real Madrid futbol jersey for my nephew who was kind enough to take care of our beloved furry family member while we were out of town.
Tips:
— Ask for a map from the front desk. They have a great one with all the landmarks.
— Bring some comfortable shoes to walk in because that’s what you will be doing.
— Walk to the Mercado de San Miguel for lunch or a snack.
— Walk to to the Museo Palacio Real. It is amazing! Check out the Cathedral across from the palace. My son sang in his first concert there.
— Definitely walk over to the Prado Museum. The police headquarters is across the street and it’s trippy to see the officers standing outside with their machine guns.
I would highly recommend staying at this hotel if you plan on visiting Madrid.

The room was nice and the location was great, but that’s about all the positive I can say about this hotel.
Overall– we were extremely unimpressed.
We stayed here for 2 nights. When we checked in we were about an hour early, but they still gave us keys to the room (which was nice). When we got into the room we noticed it was extremely hot, but didn’t pay it too much attention. We turned the heater down and went out to find something to eat.
When we returned later, housekeeping had been in the room and had turned the heat up again and it was boiling hot in the room. We tried to turn the AC on, but it didn’t work. We called down to the front desk and they informed us that they didn’t have air conditioning. Which isn’t a huge deal normally (especially in February) but our room was so hot! We turned the heater completely off and decided to watch a little tv before calling it a night. Only… The remote was dead (or simply didn’t work). Fine, we just decided to read until we fell asleep. Although we slept terribly because we were so miserably hot. Our room was on the top floor and all of the heat from the rooms below was radiating up to our room.
The next day was even worse. We left a note for housekeeping asking them to keep the blinds shut (to keep the sun from heating up the room) and the heat off. We also asked them to please check the batteries in the tv remote because it didn’t work. When we returned to the room that evening the blinds were wide open, the heat on full blast, and the remote was still dead.
I wasn’t feeling very well so I opted to soak in the bathtub. Only, there was no hot water. It was luke-​warm at best. So, I went to sleep without a bath, in an extremely hot room.
The next morning (the morning we were checking out and had a plane to catch) I discovered there was STILL no hot water. So my husband and I got to take cold showers. When we called downstairs to complain, all they said was «we are working on it». Why didn’t they leave a note under the door notifying their guests that there was no hot water? And why did the front desk guy lie and say «it started around 1am» and when my husband said «no, it was like this at 9pm last night too» and then he said «oh yeah, last night too».
I do not recommend this hotel at all. Their service is just not up to par. The rooms are hot, and they don’t seem to posses the service that comes with a 5-​star rating. I will never stay at this hotel or any in this chain again.
I am still trying to figure out how they achieved a 5 star rating. I’ve stayed at 3 star hotels that have offered better service.

Stylish, new and clean luxury hotel. Rooms are good sized, mine had a great king size bed. Nice Nespresso coffee service in the room and a small flat panel screen with multiple inputs.
Upscale feel over all which is pleasing. Ample staff who are very helpful and provided power adapter, sewing kit, and iron. Bathroom large and attractive with high quality surfaces, like marble. single sink and tub, which falls short of my ideal (walk in shower and separate tub) but its a very nice bathroom actually.
Blackout shades help late sleepers.
Killer location midway between the royal palace on the west and the Prado/​park on the east. 15 min walk to the «grand via» neighborhood to the north where upscale locals eat and drink. Furthermore, its right on Plaza Angel, a charming plaza, which shares a corner with the larger Plaza Santa Ana with some nice restaurants like Lateral (great mohito bar) on it. The Melia Reina Victoria next door seems abit more glamourous. Check it out.
I would highly recommend this hotel for couples on vaca here in Madrid.

Nunca he dormido ni he comido dentro del NH Palacio de Tepa, así que como hotel no os lo puedo recomendar.
Pero lo que os quiero contar de este sitio no son sus habitaciones, ni su restaurante, es una de esas maravillas ocultas que existen en Madrid y que poca gente conoce.
¿Habéis oído hablar alguna vez de los Viajes de Agua de Madrid? Y no, no me refiero a ninguna atracción del Parque Warner.
Hasta la construcción del Canal de Isabel II en el siglo XIX, Madrid se abastecía de agua mediante una serie de conducciones subterráneas o semisubterráneas que canalizaban el agua de diferentes manantiales de la sierra y se denominaban viajes de agua.
Estos acueductos de origen árabe construidos probablemente durante los siglos VIII al XI fueron el principal medio de suministro de agua a la ciudad, tanto para consumo humano, como para regadío y ornamento (fuentes).
Poco queda ya de estos antiguos acueductos y menos aún que puedan ser visitados por personas, sin embargo durante las obras de rehabilitación del Palacio de Tena, ahora convertido en hotel, se realizó la correspondiente intervención arqueológica, gracias a la cual han salido a la luz los espectaculares restos del Viaje de Agua de La Castellana, que surtía de agua a las casas situadas frente a la Parroquia de San Sebastián durante los siglos XVII y XVIII.
A raiz de este descubrimiento el hotel decidió crear detrás de la recepción un pequeño museo con un suelo acristalado sobre el cual podemos caminar y contemplar todos los elementos hallados bajo los cimientos del antiguo palacio.
No es necesario alojarse en el hotel para disfrutar de este pequeño tesoro, basta con entrar al hotel e informar en la recepción de que se quiere visitar el museo. Además es gratuito.
Que bonita es la historia de Madrid no? Conocéis otros tesoros ocultos escondidos? Contádmelos! :D